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Quick Install Guide for Models 1000C and 1000CW

Version 2.2

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Summary of Contents for HomePortal

Page 1: ...Quick Install Guide for Models 1000C and 1000CW Version 2 2 ...

Page 2: ...re prior arrangements with participating financial institutions 2Wire the 2Wire logo OfficePortal and HomePortal are trademarks of 2Wire Inc All other trademarks are trademarks of their respective owners ___________________________________________________________________________________________________________________________ Owner s Record The serial number is located on the bottom of your 2Wire ...

Page 3: ...lt in Ethernet adapter If you have this kind of computer you can use Ethernet cable to connect the Ethernet connection jack on the computer to the LOCAL ETHERNET port on the HomePortal You can identify an Ethernet connection jack by its rectangular shape and size which is slightly larger than a standard telephone jack Ethernet is recommended if your primary computer will be in the same room as the...

Page 4: ...ortal keeps your data safe Home Phoneline Networking HomePNA The HomePortal supports the HomePNA Home Phoneline Networking Alliance protocol Home phoneline networking uses HomePNA technology to allow you to connect computers in different rooms using your home s existing telephone wiring To create a home phoneline network you need either a PCI HomePNA card installed into your computer or an externa...

Page 5: ...nternet sharing and security capabilities For more information on the HomePortal firewall see Technical Support at www 2Wire com If you have any of the following or similar applications installed on your computers remove or disable them according to the manufacturer s instructions before proceeding Third Check your computer s browser and system requirements Verify that your computers meet the foll...

Page 6: ... computer with CD ROM 5 MB of available hard disk space for 2Wire HomePortal software Windows 98 98SE Windows ME Windows NT 4 0 with Service Pack 6 Windows 2000 Windows XP or Mac OS 8 6 or higher Network interface card s appropriate to your HomePortal model ...

Page 7: ...e on the HomePortal Setup Wizard CD for more information Connection Type Go to Ethernet Requires A computer with an Ethernet port Recommended for Primary computer in the same room as the HomePortal page 6 USB Requires A Windows 98 98 SE ME 2000 or XP computer with an available USB port Recommended for Primary computer in the same room as the HomePortal page 7 Home phoneline networking HomePNA Requ...

Page 8: ... HomePortal s internal DSL modem to your DSL service provider and sets up your home network for home phoneline networking HomePNA If you have been using an external DSL modem you will no longer need it Check your connections With your computer completely started verify the POWER and HOME NETWORK indicator lights on the front of the HomePortal are green If they are not see Diagnosing connection pro...

Page 9: ...outlet The green POWER light on the front of the HomePortal should light up 2 Connect the provided USB cable from the PC port on the HomePortal to your computer s USB port 3 Connect one provided telephone cable from the DSL port on the HomePortal to the DSL wall jack 4 Connect the other provided telephone cable from the LINE port on the HomePortal to a telephone jack This connects the HomePortal i...

Page 10: ... somewhat on Windows ME Windows 2000 and Windows XP 1 Power on your computer The Add New Hardware Wizard opens Click Next to continue 2 Select Search for best driver for your device and click Next to continue 3 Place the HomePortal Setup Wizard CD in the CD ROM tray and select CD ROM drive Click Next to continue Note Make sure only the CD ROM drive is selected Otherwise Windows may load the wrong ...

Page 11: ...led and an Internet connection has been established Continue from here to Step 3 Install the HomePortal Software on page 14 4 Select The updated driver and click Next 5 Click Next Note If asked to insert your Windows CD please do so and follow the onscreen instructions If you don t have your Windows CD handy look for the Windows cab files in the locations listed below C WINDOWS options cab C WINDO...

Page 12: ...our HomePortal Setup Wizard CD if included with your HomePortal The HomePNA adapter shown in this example is a 2Wire PC Port Phoneline Adapter 1 Connect the provided AC power adapter from the HomePortal s POWER port to an electrical outlet The green POWER light on the front of the HomePortal should light up 2 Connect one provided telephone cable from the DSL port on the HomePortal to the DSL wall ...

Page 13: ...er to the same phone jack Note Your HomePNA card or adapter is not the analog V90 dial up modem that may be integrated in your computer Please make sure that you connect both separately Check your connections With your computer completely started verify the POWER and HOME NETWORK indicator lights on the front of the HomePortal are green If they are not see Diagnosing connection problems on page 20...

Page 14: ...le connect any additional computers to the hub or switch 5 Connect one provided telephone cable from the DSL port on the HomePortal to the DSL wall jack 6 Connect the other provided telephone cable from the LINE port on the HomePortal to a telephone jack 7 Plug the hub or switch into an electrical outlet Check your connections With your computer completely started verify the POWER and HOME NETWORK...

Page 15: ...outlet The green POWER light on the front of the HomePortal should light up 2 Connect one provided telephone cable from the DSL port on the HomePortal to the DSL wall jack 3 Connect the other provided telephone cable from the LINE port on the HomePortal to a telephone jack 4 Install your wireless adapter according to the manufacturer s instructions see note above Check your connections With your c...

Page 16: ... XP users should use the HomePortal Setup Wizard for Windows XP CD Starting the Setup Wizard manually on Windows PCs After one minute if the Setup Wizard does not run automatically follow these steps 1 Double click the My Computer icon located on the desktop 2 Double click the icon that corresponds to your CD ROM drive then double click Setup exe 3 Follow the onscreen instructions First computer o...

Page 17: ...on Double click the 2Wire install icon and click Continue 3 Click Install to copy the HomePortal software to a folder called 2Wire HomePortal on the Macintosh hard drive To copy the files to a different folder click Select Folder from the pull down menu and select another folder Click Install and follow the onscreen instructions First computer only After the Setup Wizard completes the BROADBAND LI...

Page 18: ...ed a HomePNA adapter or card to connect each additional computer through the phone line To use wireless networking you will need a wireless adapter in each additional computer that you wish to connect Use the following table as a guide for connecting additional computers and or Internet devices to your home network If you connected the first computer using You can add additional computers using Et...

Page 19: ...ecific instructions for installing a phoneline filter can be found in the individual filter s package The phoneline filter shown in this example is a 2Wire DSL Filter The 2Wire DSL Filter is sold separately from the HomePortal 1 Install the HomePNA adapter according to the manufacturer s instructions Note If you are installing a phoneline filter it must be installed directly between the telephone ...

Page 20: ...izard CD Note If you are NOT using a 2Wire wireless adapter you will need to manually configure your adapter to communicate with the HomePortal BEFORE installing the HomePortal software See the Wireless Client Configuration Guide on the HomePortal Setup Wizard CD for more information 1 Install your wireless adapter according to the manufacturer s instructions see note above Repeat Step 3 Install t...

Page 21: ...Blinking orange The HomePortal is attempting to establish a physical broadband connection Solid red The HomePortal has not detected a broadband signal Solid orange The HomePortal has established a physical broadband connection but was not able to successfully connect to your Internet Service Provider or has not yet been configured Blinking green The HomePortal is attempting to establish a connecti...

Page 22: ...ord are firmly plugged into the brick Note If the POWER indicator light is red signifying a system error or does not light after performing the steps above contact 2Wire Customer Care BROADBAND LINK indicator light is red If the BROADBAND LINK indicator light is red the HomePortal has not established a connection to your DSL service provider 1 Go to the HomePortal default page http Home and click ...

Page 23: ...r networked computers are powered on and the HOME NETWORK indicator light is not lit the HomePortal may not have been connected correctly Double check the connection diagrams for your particular connection type against your completed HomePortal setup ...

Page 24: ...unded Operation with cables connected to peripherals that are not shielded and grounded may result in interference to radio and television reception CAUTION To comply with FCC RF exposure requirements a separation distance of at least 8 inches 20 cm must be maintained between the antenna of this and all persons FCC Part 68 This equipment complies with Part 68 of the FCC rules On the bottom of this...

Page 25: ...nsee specifications iii that are modified after delivery by 2Wire iv combined with other products processes or materials where the alleged infringement relates to such combination v where Licensee continues allegedly infringing activity after being notified thereof or after being informed of modifications that would have avoided the alleged infringement vi where Licensee s use of such Product is n...

Page 26: ...vernment contract use duplication or disclosure by the U S Government is subject to restrictions set forth in FAR subparagraphs 52 227 19 a and d for civilian agency contracts and DFARS 252 227 7013 ii for Department of Defense contracts No failure or delay in exercising any right hereunder will operate as a waiver thereof nor will any partial exercise of any right or power hereunder preclude furt...

Page 27: ... Product RMA Before returning any product contact 2Wire Customer Support and obtain an RMA number by calling US Canada only 1 800 877 5718 for filter and adapter products 1 877 347 8680 for residential gateway products or Return the product to the place of purchase If 2Wire Customer Support determines that the product may be defective they will issue you an RMA number to place on the outer package...

Page 28: ...5100 000110 000 Rev B ...

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