ZyXEL Communications XS1920 Series, User Manual

Page: 388 / 422

Chapter 52 Troubleshooting
XS1920 Series User’s Guide
388
4
Disconnect and re-connect the power adaptor or cord to the Switch.
5
If the problem continues, contact the vendor.
52.2 Switch Access and Login
I forgot the IP address for the Switch.
1
The default IP address is 192.168.1.1 .
2
If this does not work, you have to reset the device to its factory defaults. See Section 3.4 on page
30 .
I forgot the username and/or password.
1
The default username is admin and the default password is 1234 .
2
If this does not work, you have to reset the device to its factory defaults. See Section 3.4 on page
30 .
I cannot see or access the Login screen in the web configurator.
1
Make sure you are using the correct IP address.
• The default IP address is 192.168.1.1 .
• If you changed the IP address, use the new IP address.
• If you changed the IP address and have forgotten it, see the troubleshooting suggestions for
I
forgot the IP address for the Switch.
2
Check the hardware connections, and make sure the LEDs are behaving as expected. See Section
3.3 on page 30 .
3
Make sure your Internet browser does not block pop-up windows and has JavaScripts and Java
enabled.
4
Make sure your computer is in the same subnet as the Switch. (If you know that there are routers
between your computer and the Switch, skip this step.)
5
Reset the device to its factory defaults, and try to access the Switch with the default IP address.
See
Section 3.4 on page 30 . If the problem continues, contact the vendor, or try one of the
advanced suggestions.