ZyXEL Communications WAP5705, User Manual

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Chapter 12 Troubleshooting
WAP5705 User’s Guide
102
I cannot access the Internet anymore. I had access to the Internet (with the WAP5705), but
my Internet connection is not available anymore.
1
Check the hardware connections, and make sure the LEDs are behaving as expected. See the Quick
Start Guide and
Section 1.6 on page 13 .
2
Reboot the WAP5705.
3
If the problem continues, contact your ISP.
The Internet connection is slow or intermittent.
1
There might be a lot of traffic on the network. Look at the LEDs, and check Section 1.6 on page 13 .
If the WAP5705 is sending or receiving a lot of information, try closing some programs that use the
Internet, especially peer-to-peer applications.
2
Check the signal strength. If the signal strength is low, try moving the clients closer to the AP if
possible, and look around to see if there are any devices that might be interfering with the wireless
network (for example, microwaves, other wireless networks, and so on).
3
Reboot the WAP5705.
4
If the problem continues, contact the network administrator or vendor, or try one of the advanced
suggestions.
Advanced Suggestions
• Check the settings for QoS. If it is disabled, you might consider activating it.
12.4 Resetting the WAP5705 to Its Factory Defaults
If you reset the WAP5705, you lose all of the changes you have made. The WAP5705 re-loads its
default settings, and the password resets to
1234 . You have to make all of your changes again.
You will lose all of your changes when you push the RESET button.
To reset the WAP5705,
1
Make sure the power LED is on.
2
Press the RESET button for longer than 1 second to restart/reboot the WAP5705.