ZyXEL Communications Prestige 642R Series, User Manual, Page: 149 / 163

Prestige 642R Series ADSL Router
Troubleshooting 12-1
Chapter 12
Troubleshooting
This chapter covers the potential problems you may run into and the possible solutions. After
each problem description, some instructions are provided to help you to diagnose and to solve the
problem.
12.1 Problems Starting Up the Prestige
Table 12-1 Troubleshooting the Start-Up of your Prestige
Problem Corrective Action
None of the LEDs are on when
you turn on the Prestige.
Check the connection between the AC adapter and the Prestige.
If the error persists, you may have a hardware problem. In this
case you should contact technical support.
1.Check to see if the Prestige is connected to your computer’s
serial port.
VT100 terminal emulation
9600 bps
Cannot access the Prestige via
the console port.
2. Check to see if the
communications program is
configured correctly. The
communications software should
be configured as follows:
No parity, 8 Data bits, 1 Stop
bit.