ZyXEL Communications P-873HNU-51B, User Manual

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P-873HNU(P)-51B User’s Guide
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H A P T E R
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Troubleshooting
This chapter offers some suggestions to solve problems you might encounter. The potential
problems are divided into the following categories.
• Power, Hardware Connections, and LEDs
• VDSL Router Access and Login
• Internet Access
33.1 Power, Hardware Connections, and LEDs
The VDSL Router does not turn on. None of the LEDs turn on.
1
Make sure the VDSL Router is turned on.
2
Make sure you are using the power adaptor or cord included with the VDSL Router.
3
Make sure the power adaptor or cord is connected to the VDSL Router and plugged in to an
appropriate power source. Make sure the power source is turned on.
4
Turn the VDSL Router off and on.
5
If the problem continues, contact the vendor.
One of the LEDs does not behave as expected.
1
Make sure you understand the normal behavior of the LED. See Section 1.5 on page 20 .
2
Check the hardware connections.
3
Inspect your cables for damage. Contact the vendor to replace any damaged cables.
4
Turn the VDSL Router off and on.
5
If the problem continues, contact the vendor.