ZyXEL Communications NSA320 User Manual Download Page 347

Page: 347 / 384

Media Server User’s Guide

347

H A P T E R

2 0

Troubleshooting

20.1 Troubleshooting Overview

This chapter offers some suggestions to solve problems you might encounter. The potential
problems are divided into the following categories.

•

Power, Hardware, Connections, and LEDs

•

NAS Starter Utility

•

NSA Login and Access

•

I Cannot Access The NSA

•

Users Cannot Access the NSA

•

•

•

•

•

Some Features’ Screens Do Not Display

•

Media Server Functions

•

Download Service and Broadcatching Functions

•

•

•

•

•

20.2 Power, Hardware, Connections, and LEDs

The NSA PWR LED does not turn on (no LEDs are on).

• Make sure the NSA is turned on.
• Make sure you are using the power adaptor or cord included with the NSA.
• Make sure the power adaptor or cord is connected to the NSA and plugged in to an appropriate

power source. Make sure the power source is turned on.

• Turn the NSA off and on.

Summary of Contents for NSA320

Page 1: ...el com Media Server NSA Series Version 4 70 Edition 3 Copyright 2014 ZyXEL Communications Corporation User s Guide Default Login Details Web Address nsa310 nsa310s nsa320 nsa320s nsa325 nsa325 v2 User...

Page 2: ...in your product firmware or your computer operating system Every effort has been made to ensure that the information in this manual is accurate Related Documentation Quick Start Guide The Quick Start...

Page 3: ...Configurator Basics 41 Tutorials 63 Technical Reference 145 Status Screen 147 System Setting 151 Storage 161 Network 175 Applications 185 Packages 225 Auto Upload 285 Dropbox 299 Using Time Machine w...

Page 4: ...Contents Overview Media Server User s Guide 4...

Page 5: ...ew 21 2 2 Starting the NAS Starter Utility 21 2 3 NAS Seeker Screen 21 2 4 Main NAS Starter Utility Screen 23 2 4 1 Directory of the NAS 24 2 5 Import Files or Folders with zPilot 25 2 6 Network Drive...

Page 6: ...dow 61 4 5 4 Status Messages 61 4 5 5 Common Screen Icons 61 4 5 6 Session Example Windows 62 Chapter 5 Tutorials 63 5 1 Overview 63 5 2 Windows 7 Network 63 5 2 1 If the NSA Icon Does Not Display 65...

Page 7: ...ter Server Tutorial 110 5 13 Copy and Flickr Auto Upload Tutorial 112 5 14 FTP Uploadr Tutorial 113 5 15 Web Configurator s Security Sessions 116 5 15 1 Customizing the NSA s Certificate 117 5 15 2 Do...

Page 8: ...Volume 165 8 4 Editing a Volume 167 8 4 1 Scanning a Volume 167 8 5 Creating an External USB Volume 168 8 5 1 External Disks 169 8 6 Storage Technical Reference 169 8 6 1 Volumes and RAID 169 8 6 2 Ch...

Page 9: ...ing a Broadcatching Channel 206 10 9 2 Editing a Broadcatching Channel 209 10 10 The Print Server Screen 210 10 10 1 Print Server Rename 211 10 11 The Copy Sync Button Screen 212 10 12 Technical Refer...

Page 10: ...ive 257 11 12 1 Account Setting Screen 257 11 12 2 Account Setting Add Screen 258 11 12 3 Update Period Screen 261 11 13 Memopal 261 11 14 Protect Screens 264 11 15 Backup Screens 264 11 15 1 Backup S...

Page 11: ...en 296 Chapter 13 Dropbox 299 13 1 Overview 299 13 2 Dropbox Screen 299 13 3 How to Use Dropbox with the NSA 301 Chapter 14 Using Time Machine with the NSA 303 14 1 Overview 303 14 2 Time Machine Scre...

Page 12: ...rview 325 18 2 What You Can Do 325 18 3 The Power Screen 325 18 3 1 Notes on NSA 310 325 18 3 2 Editing the Power Control Schedule Screen 328 18 4 The Log Screen 329 18 4 1 Report Config Screen 330 18...

Page 13: ...20 8 Firmware 356 20 9 File Transfer 356 20 10 Networking 357 20 11 Some Features Screens Do Not Display 357 20 12 Media Server Functions 358 20 13 Download Service and Broadcatching Functions 360 20...

Page 14: ...Table of Contents Media Server User s Guide 14...

Page 15: ...15 PART I User s Guide...

Page 16: ...16...

Page 17: ...gital cameras without using a computer Have the NSA handle large file downloads Automatically download files from website feeds for convenient viewing Play the NSA s video music and photo files on you...

Page 18: ...llows you to connect one internal SATA Serial Advanced Technology Attachment hard disk and one eSATA hard disk optional Initializing the internal hard disk configures it as a JBOD volume by default JB...

Page 19: ...the NSA to the factory default configuration All settings you have configured on the NSA including IP address password user accounts groups and so on will be reset to the factory defaults The reset p...

Page 20: ...Chapter 1 Getting to Know Your NSA Media Server User s Guide 20...

Page 21: ...platform Note Refer to the Quick Start Guide for your NSA s hardware connections and the steps for installing the NAS Starter Utility 2 2 Starting the NAS Starter Utility The NAS Starter Utility broa...

Page 22: ...screen Table 2 NAS Seeker LABEL DESCRIPTION Connect Select a NSA and click this to connect to it Refresh Click this to refresh the screen The NAS Starter Utility does not automatically refresh Status...

Page 23: ...lick this to use the NSA Seeker screen Section 2 3 on page 21 to find and connect to a different NSA on your network Server Name This is the server name you configured for the NSA If you have more tha...

Page 24: ...files SMART This displays when the NSA has the SMART package installed Click this to view hard disk health and performance details WordPress This displays when the NSA has the WordPress package instal...

Page 25: ...rop files from your computer to the NSA Enter the administrator user name and password and click Login Figure 7 Login The zPilot icon displays Figure 8 zPilot Drag files onto the zPilot icon to move t...

Page 26: ...Details 2 6 Network Drive In the main NAS Starter Utility screen click Network Drive to add the NSA as a network drive in your computer s Windows Explorer Enter your user name and password and click L...

Page 27: ...er Utility screen click Configuration Administration to log into the NSA s administration screens where you can manage the NSA Enter the administrator user name and password and click Login Figure 13...

Page 28: ...t Enter your user name and password Automatically get IP address Select this if the NSA is automatically assigned an IP address from the ISP or a DHCP server in your network Manually assign IP address...

Page 29: ...layback your music library Watch your favorite videos Upload your photos to your NSA media server directly from your smartphone or tablet Compatibility Requires a smartphone or tablet with iOS 6 0 or...

Page 30: ...AS and enter your NSA s IP address and your user name and password and tap Connect The next time you use the zCloud NAS media function you can select the NSA from the list 3 Go to the NSA s published...

Page 31: ...Chapter 3 zCloud Media Server User s Guide 31 3 1 2 NSA Media Music Screens 1 Browse the NSA s published music files by folders all music files or by artist...

Page 32: ...d When using select n go the top of the zCloud screen has a SELECT ALL option and a three squares menu option with Play Selected and Download Selected options The playback screen displays song informa...

Page 33: ...3 4 When you finish viewing the NSA s media files you can press your mobile device s menu button to get the option to log out from the NSA Logout 3 1 3 NSA Media Photo Screens 1 Browse the NSA s publi...

Page 34: ...Guide 34 2 Tap a photo to display it or press your mobile device s menu button to use select n go to select multiple files to download With a photo displayed press your mobile device s menu button to...

Page 35: ...s Guide 35 3 1 4 NSA Media Video Screens 1 Browse the NSA s published video files by folders or all video files 2 Tap a video to play it or press your mobile device s menu button to use select n go to...

Page 36: ...from your mobile device to the NSA Select a destination folder on the NSA and the photos music or video files to upload 2 For example if you selected Photo select the folder containing the photos you...

Page 37: ...ect All show download and upload details Show Download Upload and log out from the NSA Logout Here is an example of the download and upload details 3 1 6 Browse zCloud Downloaded Media 1 In the main z...

Page 38: ...vice s menu button to use select n go in the options menu to select multiple files to delete 3 When using select n go the top of the zCloud screen has a SELECT ALL option and a three squares menu opti...

Page 39: ...Chapter 3 zCloud Media Server User s Guide 39 4 After you display a photo you can press your mobile device s menu button to see the option to start a slideshow...

Page 40: ...Chapter 3 zCloud Media Server User s Guide 40...

Page 41: ...zilla Firefox 3 6 Safari 5 Google Chrome 10 or later versions of these browsers The recommended screen resolution is 1024 by 768 pixels or higher In order to use the web configurator you need to allow...

Page 42: ...nd run the NAS Starter Utility See Chapter 2 on page 21 for more information on the NAS Starter Utility Figure 15 NAS Starter Utility Main Screen 4 2 2 Web Browser Access Configure the server name of...

Page 43: ...ee Chapter 15 on page 307 for how to create other user accounts If you use the option to stay logged in assuming you do not log out make sure you keep your computer secure from unauthorized access Cli...

Page 44: ...User s Guide 44 If you have not done so yet you should see a screen asking you to change your password highly recommended as shown next Type a new password and retype it to confirm and click Apply or...

Page 45: ...ome screen displays icons for the various features you can access Table 5 Playzone Home Screen Icons ICON DESCRIPTION Use the Playzone media server screens to view and play media files in the shares t...

Page 46: ...one screen settings and account passwords Administrators can use Application Zone to manage the NSA s applications Normal users can go to the management page of installed non built in packages Adminis...

Page 47: ...ia Server Screens Use the Playzone media server screens to view published photos and play published music and video files This following figures shows a folder within the Music media server screens wi...

Page 48: ...file by name A View files Double click an item to play it You can also select check boxes for multiple items when you display the files as a list B The current page and total number of pages displays...

Page 49: ...photo file to display it Thumbnails of all photos in the view display across the bottom of the screen Click a photo s EXIF button to display or hide the photo s Exchangeable image file format Exif dat...

Page 50: ...of other photos and only display the current photo s marker Figure 24 Google Maps 4 4 4 Slideshow Photos In a Photo menu click the SlideShow button to display the menu s files as a slideshow Move your...

Page 51: ...sy and familiar file transfer for Windows users A folder icon with a hand indicates a share The administrator owns and manages the public shares Double click a media file to open it Double click other...

Page 52: ...for more information on folder names Click Apply to create a folder or click Cancel to exit this screen Configure Share Select a share and click this link to open a screen where you can see and confi...

Page 53: ...rable for the NSA s default admin music photo public and video shares Volume This shows the volume the share is on It is read only Make this share owned by Select the administrator or user account tha...

Page 54: ...The minimum character length of a name is one character that is a name cannot be blank The maximum character length of share name is 239 characters Unicode is supported for share names although your...

Page 55: ...is is a brief description of the application See Chapter 10 on page 185 for more information Management Page Click this link to go the application s management page where you can configure settings fo...

Page 56: ...Flickr or Youtube Uploadr entry and click this to resume current uploading Refresh Update the list of applications in the screen Table 10 Application Zone continued LABEL DESCRIPTION Table 11 Playzone...

Page 57: ...10 and you play video 3 When video 3 finishes the device continues playing the rest of the videos in the folder 4 10 It does not loop back and play videos 1 and 2 Account Name Type the user name of t...

Page 58: ...ation Icons The icons and language label at the top right of the screen are visible from most of the administration screens The following table describes the global icons and labels 3 4 1 2 Table 12 G...

Page 59: ...e NSA can download multiple packages files at once and automatically goes through all the installation steps Server Name Specify the NSA s server name and workgroup name Date Time Chose a time zone an...

Page 60: ...from the NSA to your Memopal account GoogleDrive Install the GoogleDrive package to synchronize local user folders on the NSA with Google Drive cloud storage accounts Syslog Server Enable the syslog...

Page 61: ...14 Common Configuration Screen Icons ICON DESCRIPTION Edit Click this to go to a screen where you can change the configuration settings of an entry Delete Click this to delete an entry from the list...

Page 62: ...the following figure Session Example Windows Scan Disk Click this to scan a hard disk for file system errors Eject Click this before you remove an external hard drive so that you do not lose data that...

Page 63: ...eating a Volume in a 1 Bay NSA see page 74 Deleting a Volume see page 81 File Sharing Tutorials see page 82 Download Service Tutorial see page 91 Broadcatching Tutorial see page 106 Copy and Flickr Au...

Page 64: ...Chapter 5 Tutorials Media Server User s Guide 64 1 Click Start Control Panel Set View by to Category and click Network and Internet 2 Click View network computers and devices...

Page 65: ...lick either NSA icon to open the Web Configurator login screen 5 2 1 If the NSA Icon Does Not Display The network containing the NSA must be set as a home or work network in order for the NSA icons to...

Page 66: ...Install to add the NSA as a device in your computer After you install the NSA you can see it in the computer s list of devices see Section 5 5 on page 69 Click Uninstall to remove the NSA from the li...

Page 67: ...Web Configurator Serial number is unavailable because the NSA does not have one MAC address is the NSA s unique physical hardware address MAC You need the MAC address to register the product at myZyXE...

Page 68: ...t be set as a home or work network in order to use the full map feature If the network containing the NSA displays as Public click the network s link 2 in the figure although it is already set to home...

Page 69: ...s 7 In Windows 7 the NSA automatically displays as a library in Windows Media Player Figure 31 NSA in Windows Media Player 5 5 Windows 7 Devices and Printers After you use the NSA s network icon s ins...

Page 70: ...ies window see page 67 Right click the icon to display these options Open Media Player opens the computer s default media player Create shortcut has Windows make a desktop shortcut to this screen Trou...

Page 71: ...ows 7 Devices and Printers folder Download NAS Starter Utility downloads the NSA s Starter Utility It lets you find set up and manage the NSA as well as copy files to it and access the files on it See...

Page 72: ...following the steps in this section Your NSA has two bays for Serial Advanced Technology Attachment SATA hard disks The JBOD storage method is used if you are using a single hard disk for your NSA Th...

Page 73: ...be created This may take quite a while depending on how much data you have in the original volume 5 6 3 Create an Internal Volume Button If you do not have an existing volume in the Storage Volume scr...

Page 74: ...ou can see the following progress bar Wait for the RAID 1 volume to be created 3 The Storage Volume screen displays with your RAID 1 volume 5 7 Creating a Volume in a 1 Bay NSA This section shows you...

Page 75: ...er another JBOD or a PC Compatible Volume 5 7 1 Creating a RAID 1 Volume This applies to the NSA310 This storage method allows recovery of data if your hard disk fails To create a RAID 1 volume you mu...

Page 76: ...Storage Volume screen do the following steps to create a RAID 1 volume 1 In the Storage Volume screen click Create a SATA Volume 2 In the Disk Configuration screen you can select the storage method T...

Page 77: ...edia Server User s Guide 77 The NSA starts creating the volume and you can see the following progress bar Wait for 2 minutes for the RAID 1 volume to be created 3 The Storage Volume screen displays wi...

Page 78: ...sk 1 Connect the eSATA hard disk to your NSA and go to the Storage Volume screen Click Create a SATA Volume 2 In the Disk Configuration screen you can select the storage method Type in the Volume Name...

Page 79: ...edia Server User s Guide 79 The NSA starts creating the volume and you can see the following progress bar Wait for 2 minutes for the volume to be created 3 The Storage Volume screen displays with your...

Page 80: ...r NSA to save files to your eSATA hard disk For example you can refer to Section 5 11 on page 106 to use the Broadcatching feature of your NSA to download files to your eSATA disk 1 When asked for the...

Page 81: ...the following notification 4 The computer assigns a letter to the eSATA hard disk drive F in this example that is accessible from the My Computer screen Double click the eSATA drive and check your fi...

Page 82: ...existing data in the hard disk 5 9 File Sharing Tutorials The following sections cover using the NSA for file sharing This chapter assumes you have already followed the Quick Start Guide instructions...

Page 83: ...Guide 83 1 At the NSA web configurator login screen enter the administrator account and password and click Administrator Login to go to the advanced administration screens 2 Click Sharing Users to op...

Page 84: ...ck Apply to create the account 4 The account now displays in the Users screen Now that Bob has created Jimmy s account he can go through the steps again to create another account for Kevin After both...

Page 85: ...ide 85 1 In the NSA s administration web configurator screens click Shares Add Share Click Add Share to create a new share 2 Specify a name for the share and select which volume it should be on Config...

Page 86: ...ate another share for Kevin 5 9 3 Creating a Group After creating user accounts for Jimmy and Kevin Bob wants to create a group for his sons and another one for the parents Bob can assign access right...

Page 87: ...oup for the parents Then he can see the rest of the tutorials for how to use the groups in assigning access rights to shares 5 9 4 Accessing a Share From Windows Explorer If you map a NSA share where...

Page 88: ...ant to map the NSA to from the Drive list box This example uses I Then browse to and select the share on the NSA Click Finish 4 Enter the username and password for Jimmy s account and click OK You do...

Page 89: ...s share to Jimmy s computer he can go through the steps again to map Kevin s share to Kevin s computer 5 9 5 Accessing a Share Using FTP You can also use FTP to access the NSA Suppose Jimmy is tempora...

Page 90: ...r your password and click Login 3 Now you can access files and copy files from to your local computer s drives to or from this network folder 5 9 6 Accessing a Share Through the Web Configurator You c...

Page 91: ...the folder You can open files or copy them to your computer You can also create new folders and upload additional files to the share 3 Click the logout icon when your are done 5 10 Download Service Tu...

Page 92: ...link opens either the file you want or a pop up window about how to handle the file Note It is also OK for the link to open a torrent file If you are redirected to a screen that says the download sho...

Page 93: ...ials Media Server User s Guide 93 4 Log into the NSA web configurator see Section 4 3 on page 43 using the administrator account and click Application Zone and the Application Zone Download Service li...

Page 94: ...es all downloads in the admin share s download folder See Section 5 9 4 on page 87 Section 5 9 5 on page 89 or Section 5 9 6 on page 90 for how to access a share 5 10 2 Installing the Link Capture Bro...

Page 95: ...la Firefox 2 0 3 0 it does not support Windows 7 Internet Explorer 1 Open the folder containing the link capture browser plugin 2 Double click on the plugin to display the following screen Click I Agr...

Page 96: ...for ZyXEL s NBG410W3G a 3G wireless router Right click on the download link and select NSA Setting 5 Enter the NSA s web address The default is nsa followed by the number of your model nsa320 for exam...

Page 97: ...Chapter 5 Tutorials Media Server User s Guide 97 3 To install the plugin drag and drop the plugin to Firefox 4 The following screen displays Click Install Now...

Page 98: ...Guide 98 5 You need to restart Firefox after the installation 6 When Firefox restarts a message displays to show the installation succeeded The plugin is installed as an extension in Add ons Click Opt...

Page 99: ...n sending download links to the NSA from your web browser This example shows how to send a download link to the NSA s download service using the link capture browser plugin 1 Open your Internet browse...

Page 100: ...our NSA s login information and click Login to send the link to the download service A confirmation message displays 5 Log into the NSA web configurator see Section 4 3 on page 43 using the administra...

Page 101: ...ol bandwidth and optimize download efficiency Say you have the NSA turned on all the time but you only want the NSA download files at night Here is how you use the download period control feature to s...

Page 102: ...Apply Here is a list of P2P download settings you want to configure for your NSA Limit the maximum upload rate to 20 KB s Enter this value in the Max upload rate field Actively download three torrent...

Page 103: ...show how to subscribe to the NSA s download service notifications See Section 10 12 4 on page 215 for more on download service notifications Some RSS readers may not support the NSA s download service...

Page 104: ...r User s Guide 104 Internet Explorer 7 Example 1 After you activate download service notification click the RSS feed icon 2 The following screen displays Select Subscribe to this feed 3 The following...

Page 105: ...tab to check the updates of your NSA s download list Firefox Example 1 After you activate download service notification click the RSS feed icon 2 The following screen displays Select Live Bookmarks fr...

Page 106: ...atching Tutorial Use broadcatching to have the NSA download frequently updated digital content like TV programs radio talk shows Podcasts audio files and blogs This example shows how to subscribe the...

Page 107: ...s is not the link for the actual RSS feed Click the link to go to another screen that has RSS feed links Note Make sure the link goes to the actual RSS feed instead of to another list of links or info...

Page 108: ...the download link and select Copy Link Location in Firefox or Copy Shortcut in Internet Explorer 4 Log into the NSA web configurator see Section 4 3 on page 43 using the administrator account and clic...

Page 109: ...tems to delete This example keeps the most recent 10 items 10 Click Apply 11 After a few moments the channel appears in the Broadcatching screen where you can select items you want to download The NSA...

Page 110: ...he NSA is on and the SYS light is on steady not blinking 2 Use a USB cable to connect the printer s USB port to one of the NSA s USB ports Make sure the printer is also connected to an appropriate pow...

Page 111: ...get the file from the printer s CD or the printer manufacturer s website the driver is not installed on the NSA Note You must install the printer driver on each computer that will use the printer Afte...

Page 112: ...etails on setting up a Flickr account for auto upload In this example Amy select the NSA s photo share for auto upload This is how Amy would transfer the files from her USB disk to the NSA 1 Click App...

Page 113: ...lly upload files saved on the NSA to a remote FTP server Amy wants to share files on her NSA with Susan They each have an NSA at home so Susan has to set her NSA as an FTP server for Amy to automatica...

Page 114: ...r NSA This is how Amy would set up the NSA s FTP Uploadr 1 Click Applications Auto Upload FTP Uploadr to open the FTP Uploadr screen Select Enable FTP Uploadr and click Apply to turn on FTP Uploadr 2...

Page 115: ...erences to configure the auto upload settings 5 Amy wants to share video files with Susan In the Preferences screen click the Add button and select video from the Shares drop down list box enter a for...

Page 116: ...or modified files will be uploaded automatically to the Amy share on Susan s NSA Similarly Susan can go through the steps described above to configure FTP Uploadr on her NSA Once Susan completes the s...

Page 117: ...zing the NSA s Certificate 1 Click Maintenance SSL and then select Edit a self signed CA certificate and click Edit 2 Next let s modify the certificate by changing the Common Name to this NSA s host n...

Page 118: ...s Guide 118 3 The NSA restarts its network services and returns you to the login screen 5 15 2 Downloading and Installing Customized Certificate 1 Log in and return to Maintenance SSL Under Modify th...

Page 119: ...Chapter 5 Tutorials Media Server User s Guide 119 2 Save the file to your computer 3 Find the certificate file on your computer and double click it...

Page 120: ...er s Guide 120 4 Install the certificate The rest of the steps in this section are an example of installing a certificate in Windows In the Certificate dialog box click Install Certificate 5 In the Ce...

Page 121: ...torials Media Server User s Guide 121 6 Leave Automatically select certificate store based on the type of certificate selected and click Next 7 In the Completing the Certificate Import Wizard screen c...

Page 122: ...ck Yes 9 Finally click OK when presented with the successful certificate installation message 5 15 3 Turn on the NSA s Web Security Now that you have customized the NSA s certificate and installed it...

Page 123: ...3 1 Close your web browser and open it again to reset its session with the NSA Log in and click Maintenance SSL Select Force HTTPS and click Apply 2 A warning screen pops up if applying your change ma...

Page 124: ...ou out and automatically redirects your formerly non secure HTTP connection to a secure HTTPS connection Your browser may give you a warning about the device s public key certificate Add an exception...

Page 125: ...Chapter 5 Tutorials Media Server User s Guide 125 5 Click Get Certificate...

Page 126: ...Chapter 5 Tutorials Media Server User s Guide 126 6 Before you add an exception verify that the device to which you are trying to connect is providing the correct certificate Click View...

Page 127: ...Server User s Guide 127 7 The SHA1 fingerprint must match the NSA s certificate you downloaded from the NSA to your computer Double click the NSA s certificate file and then click Details and look at...

Page 128: ...lays Now anyone who connects to the NSA s Web Configurator screens will automatically do so by HTTPs Use a secure method to let your users know the correct fingerprint for the NSA s certificate so the...

Page 129: ...e NSA for secure FTP transfers Before you go through this section read Section 5 15 on page 116 to configure HTTPS This example uses FileZilla 1 Open FileZilla and click File Site Manager New Site Con...

Page 130: ...The shares and folders to which Gonzo has access display Now you can use FTP to securely transfer files to or from the NSA Use a secure method to let your users know the correct fingerprint for the N...

Page 131: ...Chapter 5 Tutorials Media Server User s Guide 131 5 17 1 Finder 1 Open a new Finder window 2 Select All under the SHARED sidebar Look for the NSA from the Network list...

Page 132: ...Chapter 5 Tutorials Media Server User s Guide 132 3 Expand the NSA to display the shares you may access 5 17 2 Go Menu 4 In the Finder click Go Connect to Server...

Page 133: ...ppear only after you have installed and enabled BackupPlanner BackupPlanner is an application that you can install using Package Management see Chapter 11 on page 225 Use the NSA s BackupPlanner to ha...

Page 134: ...ften added to the shares that you need to back up and existing files are not frequently changed so select Incremental The NSA does a full backup first and later only copies source files that are new a...

Page 135: ...ct the volume1 check box to select all the folders and files Select Remote and enter the other NSA s address username password and share name If you want to make sure the remote NSA is reachable click...

Page 136: ...is already configured on the target NSA so you can leave the encryption off too Have the NSA keep 3 backups Figure 35 Protect Backup Add Job Step 3 5 Set the frequency to Weekly Schedule the backup fo...

Page 137: ...Mirror to make the target folder identical to the source folder The NSA deletes any other files in the target folder Figure 37 Protect Backup Add Job Step 1 2 Select the folder that needs to be mirror...

Page 138: ...nch office is a good one and not many files need to be backed up so leave the compression off Turn on the encryption to protect these sensitive files during the transfer The final files stored on the...

Page 139: ...u do not need to use a special restore process to use the files a synchronization backup creates The copy of files that the NSA creates on the other NSA s Backups share can be used directly by anyone...

Page 140: ...edia Server User s Guide 140 1 Click Protect Backup screen select a backup job and click Restore Archive Figure 42 Protect Backup 2 Select which backup to use and click Next Figure 43 Protect Backup R...

Page 141: ...ver User s Guide 141 3 Select the files and folders you want to restore and click Next Figure 44 Protect Backup Restore Archive Step 2 4 Select the original location and click Done Figure 45 Protect B...

Page 142: ...ray containing the backup job failed you cannot restore archived files by the backup job In this example the NSA s RAID array failed You ve replaced the hard drives and re configured the RAID To resto...

Page 143: ...Media Server User s Guide 143 2 Select the backup job and backup time and click Next Figure 48 Protect Restore Step 2 3 Select everything in the share except the recycle folder Click Next Figure 49 Pr...

Page 144: ...apter 5 Tutorials Media Server User s Guide 144 4 Browse to the folder where you want to put the files Click Done Figure 50 Protect Restore Step 4 5 The NSA restores the files and you can use them aga...

Page 145: ...145 PART II Technical Reference...

Page 146: ...146...

Page 147: ...anced administration screen that displays 6 2 The Status Screen Use the login screen s Administrator Login button or click Administration in the Playzone Home screen Section 4 5 on page 57 to open the...

Page 148: ...ure this UPS This shows the Uninterruptible Power Supply UPS capacity Click the Edit icon to go to the screen where you can configure this CPU Usage This displays a summary of CPU usage by all current...

Page 149: ...lume For external drives this field shows front USB for the front USB port and rear USB1 and rear USB2 for the rear USB ports Disk Usage This field shows total disk size the percentage of the disk bei...

Page 150: ...Chapter 6 Status Screen Media Server User s Guide 150...

Page 151: ...nd use the following applications BackupPlanner Use this to schedule and run backup jobs for files stored in your NSA to an internal drive external storage device or to another NSA in the network DyDN...

Page 152: ...et It uses the Kad protocol pyLoad Use this to have the NAS manage your downloads including those from one click hosting sites One click hosting sites allow Internet users to easily upload files to th...

Page 153: ...packages Table 17 System Setting Firmware Packages LABEL DESCRIPTION Firmware File Type the location of the firmware file you want to upload Browse Click this to find the file on your computer Upload...

Page 154: ...Choose the item s on the list and click this to install the selected application s on your system or upgrade to the latest version if you have previously installed the application Uninstall Cancel Ins...

Page 155: ...the NSA that you can configure in the NSA Web Configurator Enabled This displays for applications installed and enabled by the NSA that have their own web configurators Disabled This displays for app...

Page 156: ...A Web Configurator Enabled This displays for applications installed and enabled by the NSA that have their own web configurators Disabled This displays for applications installed and disabled by the N...

Page 157: ...nus signs allowed but not as the last character The name must begin with an alphabet a z and is NOT case sensitive Description Add text here to describe the NSA if the Server Name field is not enough...

Page 158: ...enter time settings manually they revert to their defaults when power is lost New Date yyyy mm dd This field displays the last updated date from the time server or the last date configured manually W...

Page 159: ...ones in the European Union start using Daylight Saving Time at the same moment 1 A M GMT or UTC So in the European Union you would select March Last Sunday The time you specify depends on your time zo...

Page 160: ...Chapter 7 System Setting Media Server User s Guide 160...

Page 161: ...or backup data The eSATA hard disk is optional You can attach one SATA and one eSATA to the NSA hard disk tray Both SATA and eSATA hard disks are treated as internal disks volumes refer to Section 8 3...

Page 162: ...ly repairs a degraded RAID volume if you insert an empty disk without an existing file system Otherwise when you replace a disk you must go to the Storage Internal Volume RAID screen select the degrad...

Page 163: ...ated on NSA internal disk drives and external volumes created on external disk drives attached to the NSA USB ports Create a SATA Volume NSA310 Click this to format internal hard drives and create a n...

Page 164: ...k JBOD volume The volume is unusable If you removed one of the disks you should be able to re install it and use the volume again as long as you did not change anything on the disk If a disk has faile...

Page 165: ...s no explicit message from CIFS that tells users their volume is degraded or down 8 3 Creating an Internal SATA Volume In the Storage screen Figure 57 on page 163 click the Create an Internal Volume o...

Page 166: ...by other computer systems However the computer s platform for example Windows XP SP2 should support the file system you selected for the eSATA hard disk External Disk This is checked automatically It...

Page 167: ...nd select whether or not to have the NSA automatically repair them Figure 61 Storage Volume Scan Table 24 Storage Edit LABEL DESCRIPTION Volume Name For an internal volume type a volume name from 1 to...

Page 168: ...ABEL DESCRIPTION Auto File Repair Select this to have the NSA automatically attempt to repair any errored files it detects during the scan This may also result in the NSA finding some files and placin...

Page 169: ...data before deleting or re creating a volume Below is a table that summarizes some attributes of the various RAID levels as supported on the NSA For capacity and storage efficiency S is the size of th...

Page 170: ...ce for data If you have a 2 bay model you can choose RAID 0 if performance matters more than data security RAID 0 has the fastest read and write performance but if one disk fails you lose all your dat...

Page 171: ...ity is another way to allow data recovery in the event of disk failure using calculations rather than duplicating the data If you have n pieces of data parity computes an extra piece of data The n 1 p...

Page 172: ...for RAID 0 are non critical data or data that changes infrequently and is backed up regularly requiring high write speed such as audio video graphics games and so on RAID 1 RAID 1 creates an exact co...

Page 173: ...until you replace the hard disk that failed and resynchronize the volume However RAID cannot protect against file corruption virus attacks files incorrectly deleted or modified or the NSA malfunctioni...

Page 174: ...Chapter 8 Storage Media Server User s Guide 174...

Page 175: ...t You Need to Know IP Address The NSA needs an IP address to communicate with other devices on your network The NSA can get an IP address automatically if you have a device on your network that gives...

Page 176: ...e same size of jumbo frames that you specify in the NSA Note If you enable jumbo frames on the NSA in a network that does not support them you will lose access to the NSA If this occurs you will have...

Page 177: ...information is assigned the NSA uses Auto IP to assign itself an IP address and subnet mask For example you could connect the NSA directly to your computer If the computer is also set to get an IP add...

Page 178: ...nfigurator Enable Another Web Configuration Port Select this to configure an additional HTTP port for accessing the web configurator Specify a number in the Port Number field Jumbo Frames Jumbo frames...

Page 179: ...llow access from the WAN Internet to services you select on the NSA You can also set which port Internet users need to use in order to access a specific service on the NSA Note To use UPnP port mappin...

Page 180: ...CIFS is a standard protocol supported by most operating systems in order to share files across the network Using UPnP port mapping for CIFS allows users to connect from the Internet and use programs l...

Page 181: ...ss to these files from the Internet without having to enter a user name or password See Section 10 8 on page 203 for more on web publishing 9 5 4 Configuring UPnP Port Mapping Click Network UPnP Port...

Page 182: ...way to allow access from the Internet to the NSA s service If you clear this check box people will not be able to access the NSA s service from the Internet unless you manually configure the Internet...

Page 183: ...e IP address of your PPPoE connection IP Subnet Mask This field displays the IP subnet mask of your PPPoE connection Configuration Enable PPPoE Connection Select this option to establish a direct Inte...

Page 184: ...n the navigation panel to open the following screen Figure 70 Network Telnet The following table describes the labels in this screen Table 34 Network Telnet LABEL DESCRIPTION Enable Telnet Service Sel...

Page 185: ...n Section 10 9 on page 204 to download frequently updated digital content like TV programs radio talk shows Podcasts audio files and blogs Use the Print Server screen Section 10 10 on page 210 to shar...

Page 186: ...e in a home network iTunes Server The NSA iTunes server feature lets you use Apple s iTunes software on a computer to play music and video files stored on the NSA You can download iTunes from www appl...

Page 187: ...adcatching to have the NSA download frequently updated digital content like TV programs radio shows podcasts audio files and blogs RSS RSS Really Simple Syndication is a format for delivering frequent...

Page 188: ...ured 10 in the Connection Limit field The FTP connection limit will only be 3 6 ports in the range divided by 2 because it is the smaller value Starting Port Enter the first port number in the range C...

Page 189: ...Media Server Media Server LABEL DESCRIPTION Enable Twonky Media Server Select this to have the NSA share the media files in the shares selected in the Share Publish tab Clear it to stop the NSA from s...

Page 190: ...following screen Use this screen to turn the iTunes server on or off Figure 76 Applications iTunes Server Publish Photos Select this to give media clients access to the share s photo files Publish Vid...

Page 191: ...lications Download Service LABEL DESCRIPTION Enable Download Service Use this option and click the Apply button to turn the download service off or on If you turn off the service all downloads are pau...

Page 192: ...mpleted item and click this to re seed a P2P file or download a file again If you want to re seed a P2P task keep the P2P file and the completed file in their original locations Task Info Select an it...

Page 193: ...ing This value is in the format ConnectedPeers AllPeers Health where Connected Peers is the number of computers to which the NSA is connected in order to download the file AllPeers refer to the total...

Page 194: ...ated to the magnet link For a P2P download using a torrent file you can copy and paste the URL of the torrent file The NSA will automatically download the torrent file and use it You do not have to ma...

Page 195: ...lick this to open the following screen where you can set the default folder location where you Put incomplete downloads in and Move complete downloads to Share Select the share from the list Path Type...

Page 196: ...General Download Settings Click Applications Download Service Preferences to open the following screen Use this screen to set the default location for saving downloads and configure the download peri...

Page 197: ...hat channel where is a folder that you have set Edit Click this to open the following screen where you can set the default folder location where you Put incomplete downloads in and Move complete downl...

Page 198: ...e is active in the time period hh mm hh mm Specify the time period for the NSA to download files Note If you also configured the Power On Off Schedule feature in the Power Management screen make sure...

Page 199: ...nfigured in the Maximum Number of Active Torrents field Maximum Number of Active Connections Specify how many active connections are allowed on the NSA Enter a number from 1 to 500 This specifies the...

Page 200: ...nload Edit IP Filter LABEL DESCRIPTION Enable IP Filter Click this to enable or disable IP filtering for P2P downloads Update IP Filter Table File from the Internet Every Week Select this option and e...

Page 201: ...a tutorial on adding a download task Figure 82 Applications Download Service Select Files The following table describes the labels in this screen Table 45 Applications Download Service Select Files L...

Page 202: ...data Complete This field displays how much has been downloaded to the NSA Seeds This is the number of computers that are sharing the complete file that you are downloading Peers This is the number of...

Page 203: ...les Completed on This field displays when the file was successfully downloaded to the NSA Info Hash This information is used to verify the torrent file Tracker This field displays the tracker that NSA...

Page 204: ...clude it when telling others how to access the web published share For example say you specified port 8080 the NSA s IP address is 192 168 1 23 and the name of the web published share is FamilyPhotos...

Page 205: ...the channel s items that you have already downloaded stay in the channel s folder in the admin share s download folder Refresh Channel Select a channel and click Refresh Channel to check for new files...

Page 206: ...2P download users Double click the item to go to the Download Service screen Downloading The NSA is downloading the file Double click the item to go to the Download Service screen Queued The file is w...

Page 207: ...licking the link Clicking an actual RSS feed link opens a screen of XML code in browsers without an RSS feed aggregator or a window where you can add the RSS feed in browsers with an RSS feed aggregat...

Page 208: ...k this to open the following screen where you can set the default folder location where you Put incomplete downloads in and Move complete downloads to Share Select the share from the list Path Type th...

Page 209: ...ield This is read only URL This is the address of the channel Download Policy Set which of the channel s items the NSA downloads Download All Items Download every file in the feed Download Only New It...

Page 210: ...that channel where is a folder that you have set Edit Click this to open the following screen where you can set the default folder location where you Put incomplete downloads in and Move complete dow...

Page 211: ...ch printer connected to the NSA must use a unique name Actions Rename Click this to change the name the NSA uses for the printer Cancel Job Click this to remove all print jobs from the NSA queue for a...

Page 212: ...SA to copy files from your USB device to the NSA Select NSA USB to copy files from the NSA to your USB device Create a New Folder for Copied Files Select this option to place the copied files in a new...

Page 213: ...is enabled by default with the video photo and music shares published Songs from the iTunes Store After using iTunes on your computer to download songs from Apple s iTunes Store you can copy them to...

Page 214: ...ocol Note Do not use the NSA for illegal purposes Illegal downloading or sharing of files can result in severe civil and criminal penalties You are subject to the restrictions of copyright laws and an...

Page 215: ...k Capture Browser Plugin Instead of copying and pasting a file s URL to the NSA s download service you can right click on the URL in the web browser and select Send to NSA The URL is then added to the...

Page 216: ...ased Firewall Place a hardware based firewall between your network and the Internet a software based firewall on your computer would just protect the computer itself not the NSA since your computer is...

Page 217: ...ownload users are also trying to download the file from you The firewall slows this down because by default it only allows traffic from the Internet in response to a request that originated on the LAN...

Page 218: ...uests 10 12 6 Web Publishing Example This example covers how to configure the Web Publishing screen to let people use a web browser to access a share named FamilyPhotos without logging into the Web Co...

Page 219: ...aving to log into the Web Configurator This way you can share files with others without them having to know and enter a user name and password For example if you want to share photos in a FamilyPhotos...

Page 220: ...onfigure one set of firewall rules and NAT or port forwarding settings on your Internet gateway specifically for allowing access to the web published shares and another separate set of rules for acces...

Page 221: ...NSA s USB port to let multiple computers on your network use it See www zyxel com for a list of compatible printers Figure 101 Printer Sharing 10 12 10 Copying Files You can copy files from a USB devi...

Page 222: ...nchronizing Files Synchronization makes the contents on the target device identical to the ones on the source device You can synchronize files from a USB device to the NSA or from the NSA to a USB dev...

Page 223: ...device is transferred to the NSA File A from the USB device replaces file A on the NSA File C on the NSA is deleted USB NSA When you synchronize files in both directions simultaneously both storage d...

Page 224: ...es Example 2 A on the USB device and B on the NSA are modified more recently File A from the USB device replaces file A on the NSA File B from the NSA replaces file B on the USB device A copy of file...

Page 225: ...eMule screens Section 11 8 on page 236 to configure the server task and search settings for the eMule application Use the pyLoad screen Section 11 9 on page 250 to configure the NAS so you can have it...

Page 226: ...e table lists your hard disks Click a column s heading to sort the entries by that criteria Status This shows the condition of the hard disk volume Go to Section 8 4 on page 167 for more information N...

Page 227: ...all the Value is greater than the Threshold Value Bad This shows when you compare each Value with the Threshold Value and at least one Value is less than or equal to the Threshold Value Detailed Infor...

Page 228: ...e Compare this with the Threshold Value S M A R T compresses the raw value s into a digit from 1 to 253 where 1 indicates the worst scenario while 253 indicates the best scenario The values 100 or 200...

Page 229: ...offline activities Offline means the hard drive only updates this attribute when no one is accessing the hard drive When Failed This column indicates when if ever the attribute failed An attribute ha...

Page 230: ...he gateway in your local network External Address This shows the IP address of the NSA that can be accessed in the Wide Area Network WAN Note that this is not assigned by the DyDNS server Configuratio...

Page 231: ...232 for the NFS Session screen Edit NFS Share Select an NFS share from the list and click this to edit it Refer to Section 11 5 1 on page 231 for the Edit NFS Share screen Delete NFS Share s Select an...

Page 232: ...he NFS server assigns this path to the share folder you input Comment Enter a short description for the share DN IP Filter Enter the domain name s or IP address es that can have access to the NFS shar...

Page 233: ...firewalls between the NSA and the syslog clients in order to let the syslog traffic go to the NSA Table 60 Network NFS NFS Session LABEL DESCRIPTION Type This shows if the NFS share is active or not...

Page 234: ...lays the share folder s path Type the location of the folder using forward slashes as branch separators or use Browse to find or create a folder on the NSA After you click Apply in the Syslog Server s...

Page 235: ...lect the format you want to use for recording the received logs The Example item below the drop down list boxes displays how the selected custom format looks For example if you select Full Date the in...

Page 236: ...figure the eMule server Click Applications eMule Server to open the following screen Figure 115 Applications eMule Server Path Use this if you want to further specify a folder within the share This fi...

Page 237: ...ect a server from the list and click this to disconnect from the server Edit Server Select a server from the list and click this to edit the server s information including the server name and IP addre...

Page 238: ...Server Add LABEL DESCRIPTION Server IP Select this if you know the server name IP address and port number of the eMule server you want to add Server Name Enter the server name IP Address Enter the IP...

Page 239: ...connection to the server Connected Connecting or Not Connected ED2k ID This is the identification given to the NSA by the eMule server The ID comes in two types High ID The NSA connects to the server...

Page 240: ...lick this to add a download task ED2K link to the list Refer to Section 11 8 6 on page 242 for the Add Task screen Preferences Click this to open a screen where you can set the default location for sa...

Page 241: ...the task File Size Size This shows the size of the file s associated in the task Complete This shows the percentage of the file that has been downloaded by the NSA It also indicates what percent of t...

Page 242: ...DESCRIPTION Source ED2K Link Paste the ED2K link of the file you want to download into this field The ED2K link identifies files in the eMule network It starts with ed2k and may contain the name and...

Page 243: ...Browse to find or create a folder on the NSA or type the location of the folder using forward slashes as branch separators Current Location This is the location of the selected folder Folder Name Ent...

Page 244: ...references LABEL DESCRIPTION Username Username Enter your user name that identifies the NSA in the eMule network Location of Downloaded Files This shows where the NSA stores new downloads Put incomple...

Page 245: ...ys in the Path field All contents within the specified share are automatically selected Click Apply to save your settings and Cancel to close the screen Port Number UDP Port Enter the UDP port number...

Page 246: ...n without saving Table 69 Applications eMule Task Preferences LABEL DESCRIPTION Table 70 Applications eMule Task Preferences Edit IP Filter LABEL DESCRIPTION Enable IP Filter Click this to enable IP f...

Page 247: ...name can be 1 to 239 single byte no Chinese characters allowed for example ASCII characters The name cannot be the same as another existing folder in the same path See Section 4 4 6 on page 54 for mo...

Page 248: ...list and click this to make a duplicate of the file folder to another share Current location This is the name of the share and folder path that you are in Type The icon in this column identifies the e...

Page 249: ...le s is not completed the file parts cannot open on their own Hash This shows the hash value of the download file This is a text string that can be interpreted by eMule to check the downloaded file s...

Page 250: ...e Enter the minimum file size you want included in the search results Max Size Enter the maximum file size you want included in the search results Min Sources Enter the minimum number of peers sharing...

Page 251: ...ure off Management Page This is the IP address and port number of the NSA s pyLoad management login screen The pyLoad management login screen uses the NSA s IPv4 address and the port number you config...

Page 252: ...r s Guide 252 Note If ownCloud does not appear click the Retrieve List from Internet icon to update the list 2 The following confirmation screen appears Click Apply The NSA must have a connection to t...

Page 253: ...to create a folder for ownCloud data and click Create 4 The installation progress appears in the ownCloud row 5 A link appears in the Management Page column after installation finishes Click this lin...

Page 254: ...ents from www owncloud com and ownCloud mobile apps from the Apple App Store Google Play or Amazon Appstore 11 11 Polkast Setup Use the Package Management screen to install the Polkast package Use Pol...

Page 255: ...to update the list Figure 129 Polkast Installation Step 1 2 The following confirmation screen appears Click Apply The NSA must have a connection to the Internet to download the Polkast package Figure...

Page 256: ...lkast login screen appears Click the link to create a new account or enter your login information for an existing account Figure 133 Polkast Login Note For more information on using Polkast visit www...

Page 257: ...letes it at the other end Moving a file out of the local sync folder or Google Drive deletes it at the other end Use the Protect screens instead of Google Drive for backups see Section 11 14 on page 2...

Page 258: ...tatus of the GoogleDrive feature for the selected Google account Disabled The GoogleDrive feature is turned off During this state you can use the other sections of this screen to add or delete linked...

Page 259: ...Google Drive Path The location of the folder the NSA synchronizes with Google Drive Edit Click this to open the following screen where you can specify the share or folder to synchronize with Google Dr...

Page 260: ...rive package uses the Grive app Review what the Grive app wants to use and click Accept if you agree Copy the code and paste it into the field in the Web Configurator screen Click Apply to have the NS...

Page 261: ...ing files from your Memopal account s online backup set does not delete the files from the NSA just as deleting a file from the NSA does not delete a backup copy in your Memopal account s online backu...

Page 262: ...Chapter 11 Packages Media Server User s Guide 262 Click Applications Memopal to open the following screen Figure 137 Applications Memopal...

Page 263: ...ount Limit File Size Select this and enter a number of MegaBytes if you want to restrict the size of files the NSA uploads to the Memopal account You have to enter your password again if you select th...

Page 264: ...in this screen Path Identify the folder to back up to the Memopal server Use Browse to find or create a folder on the NSA or type the location of the folder using forward slashes as branch separators...

Page 265: ...b Enable the selected backup job Inactivate Job Disable the selected backup job Status This shows the current state of the backup job Waiting means the backup job is not active but is scheduled to run...

Page 266: ...n also do a full backup after several incremental backups Enter how many incremental backups the NSA runs before it performs a full backup of the source folder You must keep the latest full backup to...

Page 267: ...ckages Media Server User s Guide 267 11 15 2 Backup Step 2 Use this screen to specify where the files you want to backup are located and set where you want the backup to be stored Figure 140 Protect B...

Page 268: ...gh the folders files for a folder means all sub folders and files and new folders files added later will be backed up for a file means the file will be backed up a grayed out check box for a folder me...

Page 269: ...NSA so you can select the target share for the backup For Rsync The remote device must be a NAS that supports rsync or a computer running the rsync utility Fill in the following fields in order to be...

Page 270: ...ed on the remote NSA is unencrypted This takes a long time Make sure you really need this feature before enabling it Bandwidth Restrict the bandwidth of synchronization backups to help stop them from...

Page 271: ...cy Select every how many hours the NSA performs the backup job On which minute of the hour This is only available if you selected Hourly as your backup frequency Select the minute from 0 to 59 in an h...

Page 272: ...the labels in this screen Step 2 Please select the day of the month This is only available if you selected Monthly as your backup frequency Select the day in a month when you want the NSA to perform...

Page 273: ...restrict the bandwidth to help prevent the backups from using all of your network connection s available bandwidth This is more important when backing up to a remote NSA or computer through the Intern...

Page 274: ...d Hourly as your backup frequency Select the minute from 0 to 59 in an hour when the NSA performs the backup job Start Time hh mm This is available if you selected Daily Weekly or Monthly as your back...

Page 275: ...dentify the backup job Job Description This is a short description up to 100 keyboard characters for the backup job Backup Type This is the type of backup implemented for the backup job Scheduler Info...

Page 276: ...Step 3 LABEL DESCRIPTION Step 3 Set a restore target and start restoring Original Location Select this to restore the files to their original location in the NSA Other Location Click this to select a...

Page 277: ...in another NSA in the network that you used for your backup Fill in the fields below when you choose this option Select Internal or External Volume if you want to use another volume in the NSA or an a...

Page 278: ...o save your settings and Cancel to close the screen Next Click this to go to the next screen Table 89 Protect Restore Step 1 LABEL DESCRIPTION Table 90 Protect Restore Step 2 LABEL DESCRIPTION Step 2...

Page 279: ...ant to restore to your NSA Previous Click this to go back to the previous screen Next Click this to go to the next screen Table 90 Protect Restore Step 2 LABEL DESCRIPTION Table 91 Protect Restore Ste...

Page 280: ...pter Table 92 Protect Restore Step 4 LABEL DESCRIPTION Step 3 Set a restore target and start restoring Browse Click this to select a folder where you want to place the restored files Volume Select a v...

Page 281: ...in of a channel when it reads data 07 Seek Error Rate Low This is the rate of the magnetic heads seek errors A failure in the mechanical positioning system such as servo damage or a thermal widening o...

Page 282: ...subsystem problems 199 UltraDMA CRC Error Count Low This is the number of data transfer errors through the interface cable according to the ICRC Interface Cyclic Redundancy Check 200 Write Error Rate...

Page 283: ...t Low This is the total number of load cycles 226 Load In time This is the total time that the magnetic heads actuator has had a load not been in the parking area 227 Torque Amplification Count Low Th...

Page 284: ...Chapter 11 Packages Media Server User s Guide 284...

Page 285: ...kr and or YouTube account 12 2 What You Can Do Use the Flickr YouTube screen Section 12 4 on page 285 to upload photos and videos to your Flickr and YouTube accounts Use the FTP Uploadr screen Section...

Page 286: ...Flickr YouTube Disable Enable Select a service from the list and click this to turn the service on or off If you disable the service and add more files to the watch folder s the NSA will not auto uplo...

Page 287: ...Chapter 12 Auto Upload Media Server User s Guide 287 The web browser opens the Yahoo Flickr login page Enter your Yahoo account s information and click Sign In Figure 154 Yahoo Flickr Login Page...

Page 288: ...L ALLOW IT to establish a link between the NSA and your Flickr account Figure 155 Flickr Authorization A confirmation page displays indicating successful authorization Return to the NSA web configurat...

Page 289: ...Upload Media Server User s Guide 289 Once the NSA is associated with your Flickr account you can configure auto upload settings in the following screen Figure 157 Applications Auto Upload Flickr YouTu...

Page 290: ...r is available for auto upload represents a missing folder The share may be deleted from the NSA or the hard disk was removed from the NSA Share Name This is the share selected for auto upload Path Th...

Page 291: ...can see your media files on Flickr Determine who has the right to see files uploaded to your Flickr account Select Only You if you do not want anyone else to see your files You may also restrict the...

Page 292: ...ttings in the following screen Figure 159 Applications Auto Upload Flickr YouTube Config YouTube The following table describes the labels in this screen Table 96 Applications Auto Upload Config YouTub...

Page 293: ...ontains files you want the NSA to automatically upload Share Select the share from the list Path Type the folder location in the share directly or click Browse to open the following screen and navigat...

Page 294: ...n you add new files to the specified shares the NSA also automatically uploads the new files to the FTP server Use this screen to configure the FTP Uploadr Click Applications Auto Upload FTP Uploadr t...

Page 295: ...Yes will disable the FTP Uploadr Add Server Click this to add a target FTP server entry See Section 12 5 1 on page 295 for more details Preferences Click this to manage the settings of the FTP Upload...

Page 296: ...er LABEL DESCRIPTION Domain Name IP Address Enter the domain name or IP address of the FTP server Account Name Enter the account name used to access the FTP server Password Enter the password associat...

Page 297: ...der Watch List Status This field indicates whether the share or folder is available represents a valid folder The folder is available for auto upload represents a missing folder The share may be delet...

Page 298: ...Click Apply to save your settings and Cancel to close the screen Settings Grace Period Specify how long the NSA should wait when you add a new file for auto upload For example if you set the grace per...

Page 299: ...and have the NSA download torrent files 13 2 Dropbox Screen Use the Dropbox screen to log the NSA into your Dropbox account This creates Drop2NAS and zDownload folders in your Dropbox account See Sect...

Page 300: ...ile from your Dropbox account Dropbox account has been already used on other NAS One Dropbox account can only work with one NSA at a time Log the other NSA out of your Dropbox account to be able to us...

Page 301: ...he same name to the Drop2NAS folder the NSA adds a number to the names of the files in the NSA s Enable Dropbox Select this to synchronize and back up your Dropbox account The first time you do this a...

Page 302: ...pies torrent files in the zDownload folder to the NSA s admin download torrents folder and automatically starts downloading them The NSA adds a suffix to the name of each torrent file in the Dropbox a...

Page 303: ...e Machine backups Click Applications Time Machine to open the following screen Figure 166 Applications Time Machine The following table describes the labels in this screen 14 3 Using Time Machine Afte...

Page 304: ...e with the NSA Media Server User s Guide 304 1 Click Apple System Preferences Then go to System and select Time Machine 2 Turn Time Machine ON Then click Change Disk 3 Select share01 as the backup dis...

Page 305: ...configuring user accounts and shares see Section 5 9 on page 82 In this example user1 12345 is used Then click Connect 5 Time Machine starts backing up files to share01 after 120 seconds If you want t...

Page 306: ...Chapter 14 Using Time Machine with the NSA Media Server User s Guide 306...

Page 307: ...age shares that he owns Change his own password Access the contents of other shares to which he is given access rights 15 2 What You Can Do Use the main Users screen Section 15 3 on page 307 to displa...

Page 308: ...r Click this to open a screen where you can configure a new user account Refer to Section 15 3 2 on page 309 to see the screen Search Click this to display a search field Type in the name of an accoun...

Page 309: ...used by the account You can also check the account s membership in any groups Refer to Section 15 4 on page 312 to see the screen Display Number Click the drop down menu to set how many accounts you w...

Page 310: ...Users Add or Edit a User General Settings The following table describes the labels in these screens Table 104 Users Add or Edit a User LABEL DESCRIPTION General Settings Click this to configure the us...

Page 311: ...ord that you just typed in the above field Account Type Select Administrator to give the account full configuration and management access to the NSA Select User to give the account basic access rights...

Page 312: ...This field displays the selected username Space Usage Click this to display the amount of volume space used by the selected account Group List Click this to display the selected user s group membersh...

Page 313: ...16 2 What You Can Do Use the main Groups screen Section 16 3 on page 313 to display and manage a list of groups created on the NSA Use the Add Group screen Section 16 3 1 on page 314 to create new gro...

Page 314: ...he group you specified Click Clear to close the search function Edit Group Select a group and click this to open a screen where you can edit the properties of the selected group Delete Selected Group...

Page 315: ...group names are All leading and trailing spaces are removed automatically Table 107 Sharing Groups Add or Edit a Group LABEL DESCRIPTION Group Name Type a name from 1 to 32 single byte no Chinese char...

Page 316: ...up name cannot be the same no matter the letter case as an existing group For example if a group exists with the name FAMILY you cannot create a group named family The group name cannot be the same as...

Page 317: ...ist of shares created on the NSA Use the Add Shares screen Section 17 3 1 on page 319 to create additional shares on the NSA Use the Recycle Bin screen Section 17 4 on page 321 to configure and clean...

Page 318: ...may delete the share from the NSA Share Type The NSA automatically creates an Auto SATA share for each internal SATA volume The auto SATA share has the same name as the volume and is the volume s roo...

Page 319: ...ndividual users groups Table 108 Sharing Shares continued LABEL DESCRIPTION Table 109 Shares Add Share or Edit Share LABEL DESCRIPTION Share Name Type a share name from 1 to 239 single byte no Chinese...

Page 320: ...This option is available when you enable the Web Publish Section 10 8 on page 203 Select this option to let people use a web browser to access this share s files without logging into the Web Configur...

Page 321: ...e the item in the recycle folder You may move or copy the deleted item to another share Table 110 Sharing Shares Add Share or Edit Share Advanced LABEL DESCRIPTION Available Users Groups This field li...

Page 322: ...haring Shares Recycle Bin LABEL DESCRIPTION Clean Recycle Bin every N days Specify how often you want to clear the contents in all recycle bins The specified days correspond to how long a file has bee...

Page 323: ...make sure you keep the file extension Delete Select a file folder from the list and click this to open a warning screen Click Yes to delete the file folder or click No to close the screen Move Select...

Page 324: ...n list Path This field displays the share folder s path You can use Browse to find or create a folder on the NSA or type the location of the folder using forward slashes as branch separators Browse Cl...

Page 325: ...ule and Wake on LAN Use the Log screen Section 18 4 on page 329 to check the system s logs Use the Configuration screen Section 18 5 on page 333 to backup or restore the NSA configuration file Use the...

Page 326: ...ry charge gets down to the percentage you specify in this field This allows the NSA to shut down properly and avoid data loss caused by a power failure when the UPS stops supplying power A setting aro...

Page 327: ...es Refer to Section 18 3 2 on page 328 for this screen Note This feature is not supported on NSA310 Enable Wake On LAN Enable Wake On LAN to be able to turn on the NSA through its wired Ethernet conne...

Page 328: ...to have it reboot every Friday at 14 00 Click a column s heading cell to sort the schedules by that column s criteria Click the heading cell again to reverse the sort order Type This field displays w...

Page 329: ...does not perform the restart or power off If the NSA is turned on at the time when a power on is scheduled the NSA does not perform the power on Use this part of the screen to configure power on powe...

Page 330: ...EL DESCRIPTION Refresh Click this to update the log display Purge all Logs Click this to erase all logs from the NSA Report Config Click this to open a screen where you can configure email alerts for...

Page 331: ...To Enter the e mail address where you want to receive the log alerts Email From Enter the e mail address the NSA uses in the From field of the e mail header for its log alerts Email Server Enter the e...

Page 332: ...Config screen click the Syslog Server Setting tab to open the following screen Figure 185 Maintenance Log Report Config Syslog Server Setting Table 118 Maintenance Log Report Config Report Setting LA...

Page 333: ...ur e mail Select All Log to include all types of log alerts Apply Click this to save your changes Cancel Click this to return to the previous screen without saving Table 120 Maintenance Configuration...

Page 334: ...e authority Figure 187 Maintenance SSL Restore Click this to load the previously saved configuration file to the NSA This replaces your current NSA configuration settings with the settings in the prev...

Page 335: ...the NSA s public key certificate to your local computer This is useful for installing the certificate without having to connect to the NSA or for sending by email to other users for them to install p...

Page 336: ...option and enter the NSA s IP address if you want to use this for the common name Host Domain Name Select this option and enter the NSA s domain name if you want to use this for the common name Organi...

Page 337: ...ce Shutdown Confirm Shutdown 18 8 Technical Reference This section provides technical background information on the topics discussed in this chapter 18 8 1 Log Classes The following table shows inform...

Page 338: ...NSA Table 124 Log Classes continued LOG CATEGORY DESCRIPTION Table 125 Log Severity Levels LEVEL DESCRIPTION 0 Emergency 1 Alert 2 Critical 3 Error 4 Warning 5 Notice 6 Info Table 126 Log Messages CLA...

Page 339: ...INFO USB Sync Finished Elapsed Time s Seconds Copy Sync Button INFO USB Sync Moving s from Internal Volume to Backup Folder Copy Sync Button INFO USB Sync Moving s from USB to Backup Folder Copy Sync...

Page 340: ...nload s Download Service INFO Download service stopped Download Service INFO Download service suspend s because of no data income detected or to limit max download slot Download Service INFO Download...

Page 341: ...k NOTICE Interface s was disabled Network NOTICE Interface s was enabled Network NOTICE Port Group on s is changed Renew DHCP client Network NOTICE Account pppoe was changed Network NOTICE Add account...

Page 342: ...ROR Start Repairing Degraded Raid by disk s FAILED Storage INFO Relabel Raid to s SUCCESS Storage INFO Start Repairing Degraded Raid by disk s SUCCESS Storage NOTICE Auto Repair Degraded RAID by disk...

Page 343: ...in attempt incorrect password or inexistent username Users ALERT Failed s login attempt incorrect password or inexistent username Users INFO User s has logged in from s Users INFO User s has logged ou...

Page 344: ...schedule Power Management INFO Job s is triggered by user Power Management ERROR Job s is resulted as failed Power Management INFO Job s is finished successfully Power Management INFO Job s is pending...

Page 345: ...a configuration backup file If things go wrong after you make the configuration changes you can always go back to the previous configuration by restoring an earlier configuration file Table 127 Overvi...

Page 346: ...e 346 If you forgot the NSA password then use the RESET button see Section 1 1 4 on page 19 to return the NSA to the factory default configuration Note Configuration File Backup and Restoration does n...

Page 347: ...ves Firmware File Transfer Networking Some Features Screens Do Not Display Media Server Functions Download Service and Broadcatching Functions Web Publishing Auto Upload Package Management Backups Goo...

Page 348: ...ned off before you remove or install the hard disk 1 Turn the NSA off remove the front panel and make sure there is a SATA I or SATA II 3 0 Gbit s compatible hard disk installed the hard disk is insta...

Page 349: ...failure occurs during the active download period the NSA will verify whether the downloaded files were damaged If a file is corrupted the NSA will download the file again If the file is intact but not...

Page 350: ...hen release it You will hear three quick beeps after you release the button I have at least two NSAs in my network how do I identify which one I want to configure in the NAS Starter Utility screens If...

Page 351: ...addresses and communicate See Section 9 4 on page 176 if you need to configure the NSA with a static IP address If you are connecting to the NSA by its IP address make sure you use the correct one If...

Page 352: ...display properly in Internet Explorer check that scripting of safe ActiveX controls is enabled 1 In Internet Explorer click Tools Internet Options and then the Security tab Figure 192 Internet Option...

Page 353: ...s 1234 These fields are case sensitive so make sure Caps Lock is not on Turn the NSA off and on If this does not work see Section 1 1 4 on page 19 to reset the device I cannot see the multi language w...

Page 354: ...lume in which the share resides exists and is not down or degraded If it is down or degraded see Section 20 2 on page 347 Make sure you have the client for Microsoft networks installed and enabled in...

Page 355: ...He may need to disconnect existing CIFS connections as new CIFS connection may use previously saved login information that may be different to NSA login Check that the array in which the share resides...

Page 356: ...and transfer files in the same way you transfer files in your local computer 1 On your Windows computer click Start Run or open a web browser 2 Enter nsa followed by the number of your model 320 for...

Page 357: ...n your network can play the media files in the published shares No user name and password or other form of security is used The media server is enabled by default with the video photo and music shares...

Page 358: ...he media server may not display in the list See Section 21 2 on page 372 for the file formats that the media server supports I published a folder with the media server function but the media client do...

Page 359: ...ton 4 Then click the NSA s link to reconnect Figure 195 iTunes Reconnected 5 Another way to get the NSA s iTunes server function to scan the published media server folders for files is to go to Applic...

Page 360: ...e the other However if you remove the system volume you may lose the download and broadcasting lists With two JBOD volumes the hard disk that was installed first is usually the system volume The chann...

Page 361: ...all s public IP address is static or that the firewall uses a Dynamic Domain Name DDNS Web publishing uses TCP protocol and the port number you specify Make sure there is not another service using TCP...

Page 362: ...es the folder containing the file You can upload the file to the watch folder again Make sure the file s format is supported by Flickr or YouTube You can find the supported file extensions in the Fold...

Page 363: ...screen to install the S M A R T application 20 17 Backups I cannot make a backup Check that enough space is available on the external disk If there isn t you may need to purge older backups or delete...

Page 364: ...ile out of the local sync folder for example Upgrade the account s capacity 3 Click Maintenance Log to check the NSA s log messages If a log message says you have exceeded your storage quota on the NS...

Page 365: ...e have the following information ready when you contact an office Required Information Product model and serial number Warranty Information Date that you received your device Brief description of the...

Page 366: ...com pk Philippines ZyXEL Philippines http www zyxel com ph Singapore ZyXEL Singapore Pte Ltd http www zyxel com sg Taiwan ZyXEL Communications Corporation http www zyxel com Thailand ZyXEL Thailand C...

Page 367: ...ications Czech s r o http www zyxel cz Denmark ZyXEL Communications A S http www zyxel dk Estonia ZyXEL Estonia http www zyxel com ee et Finland ZyXEL Communications http www zyxel fi France ZyXEL Fra...

Page 368: ...XEL Communications http www zyxel no Poland ZyXEL Communications Poland http www zyxel pl Romania ZyXEL Romania http www zyxel com ro ro Russia ZyXEL Russia http www zyxel ru Slovakia ZyXEL Communicat...

Page 369: ...Latin America Argentina ZyXEL Communication Corporation http www zyxel com ec es Ecuador ZyXEL Communication Corporation http www zyxel com ec es Middle East Egypt ZyXEL Communication Corporation http...

Page 370: ...Appendix A Customer Support Media Server User s Guide 370 Oceania Australia ZyXEL Communications Corporation http www zyxel com au en Africa South Africa Nology Pty Ltd http www zyxel co za...

Page 371: ...or you may render it unusable HDD Green On The hard disk drive is connected properly to the NSA This LED stays on green when the hard disk drive is in hibernation if you do not enable sleeping HDD LE...

Page 372: ...me of writing the NSA supports iTunes publishing audio files of the following formats mp3 m4a m4p wav and mp4 LAN Green On The NSA has a successful 10 100 Mbps Ethernet connection Blinking The 100M LA...

Page 373: ...right laws and any other applicable laws and will bear the consequences of any infringements thereof ZyXEL bears NO responsibility or liability for your use of the download service feature Make sure a...

Page 374: ...solely at the discretion of ZyXEL This warranty shall not apply if the product has been modified misused tampered with damaged by an act of God or subjected to abnormal working conditions Note Repair...

Page 375: ...on the motherboard IS REPLACED BY AN INCORRECT TYPE DISPOSE OF USED BATTERIES ACCORDING TO THE INSTRUCTIONS Dispose them at the applicable collection point for the recycling of electrical and electron...

Page 376: ...pendix B Legal Information Media Server User s Guide 376 Lo smaltimento abusivo del prodotto da parte del detentore comporta l applicazione delle sanzioni amministrative previste dalla normativa vigen...

Page 377: ...d 194 214 preferences 196 protection 216 217 status 193 URL 194 242 FTP 185 187 285 activation 188 anonymous access 188 passive mode transfer 188 media server 186 188 configuration 189 iTunes server 1...

Page 378: ...165 168 customer support 365 D data protection 173 date 157 diagnostic tool 178 diagnostic tools 178 discovery 21 disk S M A R T attributes 281 disk replacement 162 displaying user information 312 DLN...

Page 379: ...r creation 52 FTP 129 185 187 285 activation 188 anonymous access 188 over TLS 129 passive mode transfer 188 FTP Uploadr 294 activation 295 bandwidth limit 298 configuration 296 grace period 298 serve...

Page 380: ...emopal 261 mirroring 171 moving contents 324 N naming server 157 shares 54 volumes 167 workgroup 157 NAS Starter Utility 21 42 navigation panel 59 network 175 diagnostic tools 178 DNS 175 178 HTTP por...

Page 381: ...n 2 replacing disks 162 reset 19 333 restoring by backup files tutorial 142 by backup job tutorial 139 files 139 restoring settings 333 RSS 187 download service notifications 215 S S M A R T attribute...

Page 382: ...irections 213 single direction 222 tutorial 136 two directions 223 Syslog server 233 system date time 157 login 43 master browser 157 password 44 reset 19 server name 157 settings 151 status 148 time...

Page 383: ...on 165 168 JBOD 161 166 170 171 names 167 RAID 161 166 169 degraded 164 RAID 0 170 172 RAID 1 170 172 173 recovering 162 resynchronization 162 scanning 167 status 163 164 storage methods 170 duplexing...

Page 384: ...Index Media Server User s Guide 384...

Search results

Summary of Contents for NSA320

Reviews:

ZyXEL Communications NSA320, User Manual, Page: 347 / 384

Search results

Summary of Contents for NSA320

Reviews: