ZyXEL Communications LTE3301-M209 User Manual Download

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LTE3301-M209 User’s Guide

140

HAPTER

Troubleshooting

23.1 Overview

This chapter offers some suggestions to solve problems you might encounter. The potential problems are
divided into the following categories.

•

Power, Hardware Connections, and LEDs

•

Zyxel Device Access and Login

•

Internet Access

•

Wireless Connections

23.2 Power, Hardware Connections, and LEDs

The Zyxel Device does not turn on. None of the LEDs turn on.

Make sure you are using the power adapter or cord included with the Zyxel Device.

Make sure the power adapter or cord is connected to the Zyxel Device and plugged in to an
appropriate power source. Make sure the power source is turned on.

Disconnect and re-connect the power adapter or cord to the Zyxel Device.

If the problem continues, contact the vendor.

One of the LEDs does not behave as expected.

Make sure you understand the normal behavior of the LED. See

Section 1.7.2 on page 15

Check the hardware connections. See the Quick Start Guide.

Inspect your cables for damage. Contact the vendor to replace any damaged cables.

Disconnect and re-connect the power adaptor to the Zyxel Device.

If the problem continues, contact the vendor.

Summary of Contents for LTE3301-M209

Page 1: ...lt Login Details User s Guide LTE3301 M209 4G LTE Indoor Router Copyright 2019 Zyxel Communications Corporation LAN IP Address http 192 168 1 1 User Name admin Password 1234 Version 1 00 Edition 1 11...

Page 2: ...to differences in your product firmware or your computer operating system Every effort has been made to ensure that the information in this manual is accurate Related Documentation Quick Start Guide T...

Page 3: ...Wizard 29 Tutorials 34 Technical Reference 45 Monitor 46 WAN 53 Wireless LAN 63 LAN 80 DHCP Server 82 NAT 87 DDNS 96 Routing 98 Interface Group 101 Firewall 104 Content Filtering 109 IPv6 Firewall 11...

Page 4: ...rred to as the Zyxel Device in this guide Product labels screen names field labels and field choices are all in bold font A right angle bracket within a screen name denotes a mouse click For example N...

Page 5: ...e 13 1 5 Resetting the Zyxel Device 13 1 5 1 How to Use the RESET Button 13 1 6 The WPS Button 13 1 7 Hardware 14 1 7 1 Front Panel 14 1 7 2 LEDs 15 1 7 3 Rear Panel 16 1 8 Wall Mounting 17 Chapter 2...

Page 6: ...ecurity Settings of Multiple SSIDs 41 Part II Technical Reference 45 Chapter 5 Monitor 46 5 1 Overview 46 5 2 What You Can Do 46 5 3 The Log Screen 46 5 3 1 View Log 46 5 4 DHCP Table Screen 47 5 5 AR...

Page 7: ...cheduling Screen 77 7 11 WDS Screen 78 Chapter 8 LAN 80 8 1 Overview 80 8 2 What You Can Do 80 8 3 What You Need To Know 80 8 4 IP Screen 81 Chapter 9 DHCP Server 82 9 1 Overview 82 9 1 1 What You Can...

Page 8: ...ou Can Do 98 12 3 Static Route Screen 99 12 3 1 Add Edit Static Route 99 12 4 Dynamic Routing Screen 100 Chapter 13 Interface Group 101 13 1 Overview 101 13 2 What You Can Do 101 13 3 Interface Group...

Page 9: ...Chapter 19 Bandwidth Management 119 19 1 Overview 119 19 2 What You Can Do 119 19 3 What You Need To Know 119 19 4 General Screen 120 19 5 Advanced Screen 120 19 5 1 Add Bandwidth Management Rule 121...

Page 10: ...n 134 22 6 Firmware Upgrade Screen 136 22 7 Backup Restore Screen 137 22 8 System Restart Screen 139 Chapter 23 Troubleshooting 140 23 1 Overview 140 23 2 Power Hardware Connections and LEDs 140 23 3...

Page 11: ...11 PART I User s Guide...

Page 12: ...services such as a firewall and content filtering are also available for secure Internet computing 1 2 Applications You can have the following networks with the Zyxel Device Wired You can connect net...

Page 13: ...shes If you forget your password you will have to reset the Zyxel Device to its factory default settings If you backed up an earlier configuration file you would not have to totally re configure the Z...

Page 14: ...t has two minutes to find another device that also has WPS activated Then the two devices connect and set up a secure network by themselves You can use the WPS button on the top panel of the Zyxel Dev...

Page 15: ...ioning properly Blinking The Zyxel Device is in the process of starting up or restoring the default settings Off The Zyxel Device is not receiving power Internet Green On The Zyxel Device s WAN connec...

Page 16: ...n The Zyxel Device is ready and the 2 4GHz wireless LAN is on but is not sending receiving data through the wireless LAN Blinking slow The Zyxel Device is sending receiving data through the wireless L...

Page 17: ...ll Do not insert the screws all the way in leave a gap of about 0 5 cm 4 Make sure the screws are fastened well enough to hold the weight of the Zyxel Device with the connection cables 5 Align the hol...

Page 18: ...Chapter 1 Introduction LTE3301 M209 User s Guide 18 Figure 4 Wall Mounting Example...

Page 19: ...4 by 768 pixels In order to use the Web Configurator you need to allow Web browser pop up windows from your device Web pop up blocking is enabled by default in Windows 10 JavaScript enabled by default...

Page 20: ...Figure 5 Login screen The following table describes the labels in this screen 2 2 2 Password Screen You should see a screen asking you to change your password highly recommended as shown next Figure 6...

Page 21: ...ive minutes go to Chapter 22 on page 132 to change this Simply log back into the Zyxel Device if this happens 2 3 The Main Screen The Web Configurator s main screen is divided into these parts Table 5...

Page 22: ...s Guide 22 Figure 7 The Web Configurator s Main Screen A Title Bar B Navigation Panel C Main Window 2 3 1 Title Bar The title bar provides some useful links that always appear over the screens below r...

Page 23: ...n to open the setup wizard for the Zyxel Device About Click this icon to open a screen where you can click a link to visit the ZyXEL web site to see detailed product information Logout Click this icon...

Page 24: ...from connecting to the Zyxel Device Advanced This screen allows you to configure advanced wireless LAN settings QoS Use this screen to configure Wi Fi Multimedia Quality of Service WMM QoS WMM QoS al...

Page 25: ...figure through which IP address can access the Zyxel Device Bandwidth Management General Use this screen to enable bandwidth management Advanced Use this screen to set the upstream bandwidth and edit...

Page 26: ...wn list box to refresh all screen statistics automatically at the end of every time interval or to not refresh the screen statistics Click this button to refresh the status screen statistics Click thi...

Page 27: ...ice mode to which the Zyxel Device s wireless LAN is set Access Point Mode MAC Address This shows the 2 4GHz wireless adapter MAC Address of your device SSID This shows a descriptive name used to iden...

Page 28: ...heap memory the Zyxel Device is using Interface Status Interface This displays the Zyxel Device port types The port types are WAN LAN and WLAN Status For the LAN and WAN ports this field displays Down...

Page 29: ...mation Leave a field blank if you don t have that information 3 2 Accessing the Wizard 1 Launch your web browser and type http 192 168 1 1 as the website address Type admin default as the user name 12...

Page 30: ...plays the correct time zone If the result is not correct click Detect Again or manually select the time zone of Zyxel Device s location and click Next Figure 13 Wizard Time 3 Enter your APN Access Poi...

Page 31: ...omatically determine a channel to use Click Next Figure 15 Wizard Wireless Settings 5 Select WPA2 PSK and enter a pre shared key from 8 to 63 case sensitive characters for data encryption The wireless...

Page 32: ...s Security 6 Use the read only summary table to check whether what you have configured is correct Click Apply Settings to save your settings Otherwise click Back to go back to the previous screens Fig...

Page 33: ...zard LTE3301 M209 User s Guide 33 Figure 18 Wizard Apply Settings 8 Click Finish to complete the wizard setup Figure 19 Wizard Finish You are now ready to connect wirelessly to your Zyxel Device and a...

Page 34: ...ure wireless network simply by pressing a button See Section 4 2 1 on page 34 This is the easier method PIN Configuration create a secure wireless network simply by entering a wireless client s PIN Pe...

Page 35: ...ollowing figure shows you an example to set up wireless network and security by pressing a button on both Zyxel Device and wireless client the NWD210N in this example Figure 20 Example WPS Process PBC...

Page 36: ...curely The following figure shows you the example to set up wireless network and security on Zyxel Device and wireless client ex NWD210N in this example by using PIN method Figure 21 Example WPS Proce...

Page 37: ...s pushed in 2 Open the Configuration Network Wireless LAN General screen in the AP s Web Configurator 3 Confirm that the wireless LAN is enabled on the Zyxel Device 4 Enter SSID_Example3 as the SSID a...

Page 38: ...our notebook or computer s wireless adapter supports one of these standards 2 Wireless adapters come with software sometimes called a utility that you install on your computer See your wireless adapte...

Page 39: ...Connection screen displays Click Refresh network list to view the available wireless APs within range 5 Select SSID_Example3 and click Connect 6 Type the security key in the following screen Click Con...

Page 40: ...ss connection is successfully configured 4 4 Using Multiple SSIDs on the Zyxel Device You can configure more than one SSID on a Zyxel Device See Section 7 4 on page 70 This allows you to configure mul...

Page 41: ...dress in the range between 192 168 1 2 and 192 168 1 254 3 Click Start Run on your computer in Windows Type cmd in the dialog box Enter ipconfig to show your computer s IP address If your computer s I...

Page 42: ...rker 8 Configure the screen as follows In this example you enable Intra BSS Traffic for SSID_Worker to allow wireless clients in the same wireless network to communicate with each other Click Apply 9...

Page 43: ...of the third entry to configure wireless and security settings for SSID_Guest 12 Configure the screen as follows In this example you enable Intra BSS Traffic for SSID_Guest to allow wireless clients...

Page 44: ...Chapter 4 Tutorials LTE3301 M209 User s Guide 44...

Page 45: ...45 PART II Technical Reference...

Page 46: ...e Zyxel Device Section 5 5 on page 48 use the Packet Statistics screen to view port status packet specific statistics the system up time and so on Section 5 6 on page 49 Use the WLAN Station Status sc...

Page 47: ...23 Log Settings 5 4 DHCP Table Screen DHCP Dynamic Host Configuration Protocol RFC 2131 and RFC 2132 allows individual clients to obtain TCP IP configuration at start up from a server You can configu...

Page 48: ...ing s for each device connected to the Zyxel Device The neighbor table shows the IPv6 to MAC address mapping s of each neighbor To open this screen click Monitor ARP Table Table 10 Monitor DHCP Table...

Page 49: ...e and is used for refreshing the screen Figure 26 Monitor Packet Statistics Table 11 Monitor ARP Table LABEL DESCRIPTION This is the ARP or neighbor table entry IP Address This is the learned IPv4 or...

Page 50: ...mobile data connection is up Connecting when the Zyxel Device is trying to bring the mobile data connection up and displays Down when the 3G 4G connection is down or not activated For the WLAN it dis...

Page 51: ...yxel Device s WLAN Table 13 Monitor WLAN Station Status continued LABEL DESCRIPTION Table 14 Monitor LTE Modem Status LABEL DESCRIPTION Modem Information Physical Interface This displays the interface...

Page 52: ...plays the packet switched network registration status PS Attached Status This displays the Packet switched Domain Attachment status Roaming Status This displays whether the Zyxel Device is connected t...

Page 53: ...e video and data in a mobile environment You can insert a 4G SIM card and set the Zyxel Device to use this 3G 4G connection as your WAN Figure 29 LAN Wireless LAN and Wireless WAN 6 2 What You Can Do...

Page 54: ...ss DNS Server Address Assignment Use Domain Name System DNS to map a domain name to its corresponding IP address and vice versa for instance the IP address of www zyxel com is 204 217 0 2 The DNS serv...

Page 55: ...it hexadecimal blocks separated by colons This is an example IPv6 address 2001 0db8 1a2b 0015 0000 0000 1a2f 0000 IPv6 addresses can be abbreviated in two ways Leading zeros in a block can be omitted...

Page 56: ...global IPv6 prefix from its IPv4 WAN address and tunnels IPv6 traffic to the ISP s Border Relay router BR in the figure to connect to the native IPv6 Internet The local network can also use IPv4 servi...

Page 57: ...etwork WAN Management WAN LABEL DESCRIPTION Interface This field displays the name of the WAN interface for this connection Type This field displays the type of the WAN connection IP Address This fiel...

Page 58: ...user name above Authentication The Zyxel Device supports PAP Password Authentication Protocol and CHAP Challenge Handshake Authentication Protocol CHAP is more secure than PAP however PAP is readily...

Page 59: ...server address assigned by the service provider Select DNS2 to have the Zyxel Device send a DNS query to the second DNS server address assigned by the service provider Select Gateway to have the Zyxel...

Page 60: ...evice switches to another available mobile network Select Manually to search for and select the mobile network s to which you want the Zyxel Device to connect Network Provider List This table is avail...

Page 61: ...e first IPv6 DNS server address assigned by the ISP Secondary DNS Address Enter the second IPv6 DNS server address assigned by the ISP LAN IPv6 Address Enter the IPv6 address for the Zyxel Device LAN...

Page 62: ...est value of the last block of the IPv6 addresses which are to be allocated IPv6 Address Lifetime If you select Stateful DHCPv6 specify how long in minutes the IPv6 addresses remain valid Apply Click...

Page 63: ...eless clients The wireless clients use the access point AP to interact with other devices such as the printer or with the Internet Your Zyxel Device is the AP 7 1 1 What You Can Do Use the General scr...

Page 64: ...in the same wireless network must use security compatible with the AP Security stops unauthorized devices from using the wireless network It can also protect the information that is sent in the wirel...

Page 65: ...server you cannot set up user names and passwords for your users Unauthorized devices can still see the information that is sent in the wireless network even if they cannot use the wireless network Fu...

Page 66: ...encryption use a key to protect the information in the wireless network The longer the key the stronger the encryption Every wireless client in the wireless network must have the same key WPS WiFi Pro...

Page 67: ...e keyboard for the wireless LAN Hide SSID Select this check box to hide the SSID in the outgoing beacon frame so a station cannot obtain the SSID through scanning using a site survey tool Channel Sele...

Page 68: ...EEE 802 11b compliant WLAN devices can associate with the Zyxel Device only when they use the short preamble type 802 11bg allows either IEEE 802 11b or IEEE 802 11g compliant WLAN devices to associat...

Page 69: ...gure 39 Network Wireless LAN General No Security The following table describes the labels in this screen 7 3 2 WPA2 PSK Select WPA2 PSK from the Security Mode list Table 22 Network Wireless LAN Genera...

Page 70: ...Ds to associate with the same access point Table 23 Network Wireless LAN General WPA PSK WPA2 PSK LABEL DESCRIPTION Security Mode Select WPA PSK or WPA2 PSK to enable data encryption WPA PSK Compatibl...

Page 71: ...IPTION This is the index number of each SSID profile Status This shows whether the SSID profile is active a yellow bulb or not a gray bulb SSID An SSID profile is the set of parameters relating to one...

Page 72: ...e Set BSS exists when all communications between wireless clients or between a wireless client and a wired network client go through one access point AP Intra BSS traffic is traffic between wireless c...

Page 73: ...ilter Summary table Select Allow to permit access to the Zyxel Device MAC addresses not listed will be denied access to the Zyxel Device Select Deny to block access to the Zyxel Device MAC addresses n...

Page 74: ...s client and a wired network client go through one access point AP Intra BSS traffic is traffic between wireless clients in the BSS When Intra BSS is enabled wireless clients can access the wired netw...

Page 75: ...ireless clients can only connect to the wireless network using the first SSID on the Zyxel Device Table 28 Network Wireless LAN QoS LABEL DESCRIPTION WMM QoS Select Enable to have the Zyxel Device aut...

Page 76: ...using WPS or when WPS Enable is selected and wireless or wireless security settings have been changed The current wireless and wireless security settings also appear in the screen This displays Unconf...

Page 77: ...ss LAN is turned on and off Wireless LAN scheduling is disabled by default The wireless LAN can be scheduled to turn on or off on certain days and at certain times To open this screen click Network Wi...

Page 78: ...the Day and For the following times fields Scheduling Day Select Everyday or the specific days to turn the Wireless LAN on or off If you select Everyday you can not select any specific days This fiel...

Page 79: ...and access point simultaneously Select Bridge Only to have the Zyxel Device act as a wireless bridge only These fields only shows when you select AP Bridge or Bridge Only in Basic Setting Local MAC Ad...

Page 80: ...of a building Figure 50 LAN Example The LAN screens can help you configure a manage IP address and partition your physical network into logical networks 8 2 What You Can Do Use the IP screen to chang...

Page 81: ...d to be configured 8 4 IP Screen Use this screen to change the IP address for your Zyxel Device Click Network LAN IP Figure 52 Network LAN IP The following table describes the labels in this screen Ta...

Page 82: ...9 4 on page 86 9 1 2 What You Need To Know The following terms and concepts may help as you read through this chapter MAC Addresses Every Ethernet device has a unique MAC Media Access Control address...

Page 83: ...a DHCP server When configured as a server the Zyxel Device provides TCP IP configuration for the clients If not DHCP service is disabled and you must have another DHCP server on your LAN or else the c...

Page 84: ...P address you want to assign to your Zyxel Device in this VLAN group Pool Size This field specifies the size or count of the IP address pool for LAN First DNS Server Second DNS Server Specify the IP a...

Page 85: ...or else the computers must have their DNS server addresses manually configured First DNS Server Second DNS Server Select Obtained From ISP if your ISP dynamically assigns DNS server information and t...

Page 86: ...dex number of the host computer Status This field displays whether the connection to the host computer is up a yellow bulb or down a gray bulb Host Name This field displays the computer host name IP A...

Page 87: ...WAN IP address The NAT network appears as a single host on the Internet All traffic coming from A to D going out to the Internet use the IP address of the Zyxel Device which is 192 168 1 1 Figure 56 N...

Page 88: ...do not allow you to run any server processes such as a Web or FTP server from your location Your ISP may periodically check for servers and may suspend your account if it discovers any active services...

Page 89: ...ied services NAT supports a default server A default server receives packets from ports that are not specified in the Port Forwarding screen You can decide whether you want to use the default server o...

Page 90: ...the port forwarding summary table This is the number of an individual port forwarding server entry Status This icon is turned on when the rule is enabled Name This field displays a name to identify th...

Page 91: ...ervice name and port number s will display in the Service Name and Port Range fields Service Protocol Select the transport layer protocol supported by this virtual server Choices are TCP UDP or TCP_UD...

Page 92: ...ame up to 15 characters for identification purposes All characters are permitted including spaces WAN Interface Select the WAN interface through which the matched packets are transmitted Incoming Port...

Page 93: ...entifies a service for example web service is on port 80 and FTP on port 21 In some cases such as for unknown services or where one server can support more than one service for example both FTP and we...

Page 94: ...e to a single LAN IP address In order to use the same service on a different LAN computer you have to manually replace the LAN computer s IP address in the forwarding port with another LAN computer s...

Page 95: ...en 6970 7170 4 The Zyxel Device forwards the traffic to Jane s computer IP address 5 Only Jane can connect to the Real Audio server until the connection is closed or times out The Zyxel Device times o...

Page 96: ...ss that changes each time to connect to the Zyxel Device or a server in your network Note The Zyxel Device must have a public global IP address and you should have your registered DDNS account informa...

Page 97: ...Username Enter your user name Password Enter the password assigned to you IPv6 Dynamic DNS Setup Dynamic DNS Select Enable to use dynamic DNS Select Disable to turn this feature off Service Provider S...

Page 98: ...d to the Zyxel Device s LAN interface The Zyxel Device routes most traffic from A to the Internet through the Zyxel Device s default gateway R1 You create one static route to connect to services offer...

Page 99: ...atic Route Click this to create a new rule This is the number of an individual static route Status This field indicates whether the rule is active yellow bulb or not gray bulb Destination This paramet...

Page 100: ...er the IP address of the next hop gateway The gateway is a router or switch on the same segment as your Zyxel Device s interface s The gateway helps forward packets to their destinations Back Click Ba...

Page 101: ...n You can manually add a LAN WLAN interface to a new group Use the DHCP screen to configure the private IP addresses the DHCP server on the Zyxel Device assigns to the clients in the default and or us...

Page 102: ...ued LABEL DESCRIPTION Table 47 Network Interface Group Add LABEL DESCRIPTION Group Name Enter a name to identify this group You can enter up to 30 characters You can use letters numbers hyphens and un...

Page 103: ...can be selected to form a VLAN interface group Select the interfaces that you want and click the left arrow button to add them to this group Back Click Back to quit and return to the previous screen A...

Page 104: ...n initiate an IM Instant Messaging session from the LAN to the WAN 1 Return traffic for this session is also allowed 2 However other traffic initiated from the WAN is blocked 3 and 4 Figure 71 Default...

Page 105: ...These computers will have access to Internet services such as e mail FTP and the World Wide Web However inbound access is not allowed by default unless the remote host is authorized to use a specific...

Page 106: ...l Device when unsupported ports are probed You can also use this screen to enable service blocking enter delete modify the services you want to block and the date time you want to block them Click Sec...

Page 107: ...ation or service is entering The Zyxel Device applies the firewall rule to traffic initiating from this computer Source IP Address Enter the IP address of the computer that initializes traffic for the...

Page 108: ...only used services and port numbers Action DROP Traffic matching the conditions of the firewall rule are stopped Delete Click Delete to remove the firewall rule Cancel Click Cancel to start configurin...

Page 109: ...L www zyxel com tw news pressroom php the file path is news pressroom php Since the Zyxel Device checks the URL s domain name or IP address and file path separately it will not find items that go acro...

Page 110: ...ain name or IP address For example if the keyword bad was enabled all sites containing this keyword in the domain name or IP address will be blocked e g URL http www website com bad html would be bloc...

Page 111: ...lock unwanted IPv6 traffic Section 16 3 on page 111 16 3 IPv6 Firewall Screen Click Configuration Security IPv6 Firewall The Service screen appears as shown Figure 75 Configuration Security IPv6 Firew...

Page 112: ...port 80 defines web traffic Add Rule Click Add Rule to save the firewall rule Firewall Rule This is your firewall rule number The ordering of your rules is important as rules are applied in turn Serv...

Page 113: ...ssages and view messages received To access this screen click Configuration Application SMS Figure 76 Configuration Application SMS The following table describes the labels in this screen Table 52 Con...

Page 114: ...y of your SIM card The SMS inbox will stop receiving messages if it reaches its storage limit Table 53 Configuration Application SMS New SMS LABEL DESCRIPTION New SMS Send Click this button to send th...

Page 115: ...Inbox List ID This field displays the index number of the message From Phone Number This field displays the mobile phone number from which the message is sent Timestamp This field displays the date an...

Page 116: ...your Zyxel Device s remote management settings Section 18 3 on page 116 Use the Remote Management screen to configure through which IP address can access the Zyxel Device Section 18 4 on page 118 18 3...

Page 117: ...service Otherwise check Selected and specify the IP address of the computer that can access the Zyxel Device HTTP Port You may change the server port number for a HTTP service if needed However you m...

Page 118: ...Remote MGMT Remote Management LABEL DESCRIPTION Remote Management Select the Enable check box to allow access to the Zyxel Device from the IP address and activate the settings you ve made in the WWW s...

Page 119: ...before sending the traffic out to LAN Figure 81 Bandwidth Management Example You can allocate specific amounts of bandwidth capacity bandwidth budgets to individual applications like VoIP Web FTP and...

Page 120: ...apply bandwidth management Enable bandwidth management to give traffic that matches a bandwidth rule priority over traffic that does not match a bandwidth rule Enabling bandwidth management also allow...

Page 121: ...r application click the Add New Rule icon in the Advanced screen The following screen displays Figure 84 Bandwidth Management Add New Rule Table 58 Management Bandwidth Management Advanced LABEL DESCR...

Page 122: ...vices and port numbers Table 59 Bandwidth Management Rule Configuration Application List LABEL DESCRIPTION Protocol If you set Service to Service Port select the protocol TCP or UDP used for the servi...

Page 123: ...d to Know UPnP hardware is identified as an icon in the Network Connections folder Windows XP Each UPnP compatible device installed on your network will appear as a separate icon Selecting the icon of...

Page 124: ...Device Click Management UPnP to display the screen shown next Figure 85 Management UPnP The following table describes the fields in this screen 20 5 Technical Reference The sections show examples of u...

Page 125: ...Chapter 20 Universal Plug and Play UPnP LTE3301 M209 User s Guide 125 1 Click the start icon Control Panel and then the Network and Sharing Center 2 Click Change Advanced Sharing Settings...

Page 126: ...ide 126 3 Select Turn on network discovery and click Save Changes Network discovery allows your computer to find other computers and devices on the network and other computers on the network to find y...

Page 127: ...s section shows you how to use the UPnP feature in Windows 10 UPnP server is installed in Windows 10 Activate UPnP on the LTE3301 in Settings Internet UPnP Make sure the computer is connected to the L...

Page 128: ...Chapter 20 Universal Plug and Play UPnP LTE3301 M209 User s Guide 128 2 Click Network and Sharing Center 3 Click Change advanced sharing settings...

Page 129: ...9 4 Under Domain select Turn on network discovery and click Save Changes Network discovery allows your computer to find other computers and devices on the network and other computers on the network to...

Page 130: ...guration Server ACS TR 069 is based on sending Remote Procedure Calls RPCs between an ACS and a client device RPCs are sent in Extensible Markup Language XML format over HTTP or HTTPS An administrator...

Page 131: ...CS User Name Enter the TR 069 user name for authentication with the auto configuration server ACS Password Enter the TR 069 password for authentication with the auto configuration server Connection Re...

Page 132: ...r Zyxel Device s time and date Section 22 5 on page 134 Use the Firmware Upgrade screen to upload firmware to your Zyxel Device Section 22 6 on page 136 Use the Backup Restore screen to view informati...

Page 133: ...ame System Name is a unique name to identify the Zyxel Device in an Ethernet network Domain Name Enter the domain name you want to give to the Zyxel Device Administrator Inactivity Timer Type how many...

Page 134: ...a descriptive name for the user account The user name can be up to 15 alphanumeric characters 0 9 A Z a z _ with no spaces Old Password Type the default password or the existing password you use to a...

Page 135: ...he new time and date you entered has priority and the Time Zone and Daylight Saving settings do not affect it New Time hh mm ss This field displays the last updated time from the time server or the la...

Page 136: ...select 2 in the at field Daylight Saving Time starts in the European Union on the last Sunday of March All of the time zones in the European Union start using Daylight Saving Time at the same moment 1...

Page 137: ...ade screen 22 7 Backup Restore Screen Backup configuration allows you to back up save the Zyxel Device s current configuration to a file on your computer Once your Zyxel Device is configured and funct...

Page 138: ...in this field or click Browse to find it Browse Click Browse to find the file you want to upload Remember that you must decompress compressed ZIP files before you can upload them Upload Click Upload t...

Page 139: ...when NTP service is not available Click Maintenance Restart to open the following screen Figure 95 Maintenance Restart Schedule Reboot Table 68 Maintenance Restart Schedule Reboot LABEL DESCRIPTION En...

Page 140: ...the Zyxel Device 2 Make sure the power adapter or cord is connected to the Zyxel Device and plugged in to an appropriate power source Make sure the power source is turned on 3 Disconnect and re conne...

Page 141: ...ce to its factory defaults See Section 1 5 on page 13 I cannot see or access the Login screen in the Web Configurator 1 Make sure you are using the correct IP address The default IP address of the Zyx...

Page 142: ...ord is 1234 This field is case sensitive so make sure Caps Lock is not on 2 This can happen when you fail to log out properly from your last session Try logging in again after 5 minutes 3 Disconnect a...

Page 143: ...be interfering with the wireless network for example microwaves other wireless networks and so on 3 Reboot the Zyxel Device 4 If the problem continues contact the network administrator or vendor or t...

Page 144: ...trength is low Reduce wireless interference that may be caused by other wireless networks or surrounding wireless electronics such as cordless phones Place the AP where there are minimum obstacles suc...

Page 145: ...sions of UNIX LINUX include the software components you need to use TCP IP on your computer If you manually assign IP information instead of using a dynamic IP make sure that your network s computers...

Page 146: ...P Address LTE3301 M209 User s Guide 146 2 In the Control Panel click the Network Connections icon 3 Right click Local Area Connection and then select Properties 4 On the General tab select Internet Pr...

Page 147: ...Appendix A Setting Up Your Computer s IP Address LTE3301 M209 User s Guide 147 5 The Internet Protocol TCP IP Properties window opens...

Page 148: ...rmation was provided 7 Click OK to close the Internet Protocol TCP IP Properties window 8 Click OK to close the Local Area Connection Properties window Verifying Settings 1 Click Start All Programs Ac...

Page 149: ...anage network connections 5 Right click Local Area Connection and then select Properties Note During this procedure click Continue whenever Windows displays a screen saying that it needs your permissi...

Page 150: ...Appendix A Setting Up Your Computer s IP Address LTE3301 M209 User s Guide 150 7 The Internet Protocol Version 4 TCP IPv4 Properties window opens...

Page 151: ...mation was provided Click Advanced 9 Click OK to close the Internet Protocol TCP IP Properties window 10 Click OK to close the Local Area Connection Properties window Verifying Settings 1 Click Start...

Page 152: ...Appendix A Setting Up Your Computer s IP Address LTE3301 M209 User s Guide 152 3 Click Change adapter settings 4 Double click Local Area Connection and then select Properties...

Page 153: ...de 153 Note During this procedure click Continue whenever Windows displays a screen saying that it needs your permission to continue 5 Select Internet Protocol Version 4 TCP IPv4 and then select Prope...

Page 154: ...to you by your network administrator or ISP You may also have to enter a Preferred DNS server and an Alternate DNS server if that information was provided Click Advanced if you want to configure adva...

Page 155: ...s IP Address LTE3301 M209 User s Guide 155 Mac OS X 10 3 and 10 4 The screens in this section are from Mac OS X 10 4 but can also apply to 10 3 1 Click Apple System Preferences 2 In the System Prefer...

Page 156: ...1 M209 User s Guide 156 3 When the Network preferences pane opens select Built in Ethernet from the network connection type list and then click Configure 4 For dynamically assigned settings select Usi...

Page 157: ...Manually In the IP Address field type your IP address In the Subnet Mask field type your subnet mask In the Router field type the IP address of your device 6 Click Apply Now and close the window Verif...

Page 158: ...TE3301 M209 User s Guide 158 Figure 96 Mac OS X 10 4 Network Utility Mac OS X 10 5 and 10 6 The screens in this section are from Mac OS X 10 5 but can also apply to 10 6 1 Click Apple System Preferenc...

Page 159: ...mputer s IP Address LTE3301 M209 User s Guide 159 3 When the Network preferences pane opens select Ethernet from the list of available connection types 4 From the Configure list select Using DHCP for...

Page 160: ...lly In the IP Address field enter your IP address In the Subnet Mask field enter your subnet mask In the Router field enter the IP address of your Zyxel Device 6 Click Apply and close the window Verif...

Page 161: ...epending on your specific distribution release version and individual configuration The following screens use the default Ubuntu 8 installation Note Make sure you are logged in as the root administrat...

Page 162: ...ess LTE3301 M209 User s Guide 162 3 In the Authenticate window enter your admin account name and password then click the Authenticate button 4 In the Network Settings window select the connection that...

Page 163: ...the Configuration list select Static IP address if you have a static IP address Fill in the IP address Subnet mask and Gateway address fields 6 Click OK to save the changes and close the Properties d...

Page 164: ...the Close button to apply the changes Verifying Settings Check your TCP IP properties by clicking System Administration Network Tools and then selecting the appropriate Network device from the Devices...

Page 165: ...ent KDE using the openSUSE 10 3 Linux distribution The procedure screens and file locations may vary depending on your specific distribution release version and individual configuration The following...

Page 166: ...ter s IP Address LTE3301 M209 User s Guide 166 2 When the Run as Root KDE su dialog opens enter the admin password and click OK 3 When the YaST Control Center window opens select Network Devices and t...

Page 167: ...LTE3301 M209 User s Guide 167 4 When the Network Settings window opens click the Overview tab select the appropriate connection Name from the list and then click the Configure button 5 When the Netwo...

Page 168: ...amic IP address Select Statically assigned IP Address if you have a static IP address Fill in the IP address Subnet mask and Hostname fields 7 Click Next to save the changes and close the Network Card...

Page 169: ...dow Verifying Settings Click the KNetwork Manager icon on the Task bar to check your TCP IP properties From the Options sub menu select Show Connection Information Figure 100 openSUSE 10 3 KNetwork Ma...

Page 170: ...Appendix A Setting Up Your Computer s IP Address LTE3301 M209 User s Guide 170 Figure 101 openSUSE Connection Status KNetwork Manager...

Page 171: ...ble 69 Commonly Used Services NAME PROTOCOL PORT S DESCRIPTION AH IPSEC_TUNNEL User Defined 51 The IPSEC AH Authentication Header tunneling protocol uses this service AIM New ICQ TCP 5190 AOL s Intern...

Page 172: ...mail from a POP3 server through a temporary connection TCP IP or other PPTP TCP 1723 Point to Point Tunneling Protocol enables secure transfer of data over public networks This is the control channel...

Page 173: ...and terminal emulation protocol common on the Internet and in UNIX environments It operates over TCP IP networks Its primary function is to allow users to log into remote host systems TFTP UDP 69 Tri...

Page 174: ...rmation Please have the following information ready when you contact an office Required Information Product model and serial number Warranty Information Date that you received your device Brief descri...

Page 175: ...ilippines Zyxel Philippines http www zyxel com ph Singapore Zyxel Singapore Pte Ltd http www zyxel com sg Taiwan Zyxel Communications Corporation https www zyxel com tw zh Thailand Zyxel Thailand Co L...

Page 176: ...enmark Zyxel Communications A S https www zyxel dk Estonia Zyxel Estonia https www zyxel com ee et Finland Zyxel Communications https www zyxel fi France Zyxel France https www zyxel fr Germany Zyxel...

Page 177: ...s www zyxel no Poland Zyxel Communications Poland https www zyxel pl Romania Zyxel Romania https www zyxel com ro ro Russia Zyxel Russia https www zyxel ru Slovakia Zyxel Communications Czech s r o or...

Page 178: ...zyxel com ec es Brazil Zyxel Communications Brasil Ltda https www zyxel com br pt Colombia Zyxel Communications Corporation https www zyxel com co es Ecuador Zyxel Communication Corporation https www...

Page 179: ...r s Guide 179 North America USA Zyxel Communications Inc North America Headquarters https www zyxel com us en Oceania Australia Zyxel Communications Corporation https www zyxel com au en Africa South...

Page 180: ...Class B digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This device generates...

Page 181: ...canaux Pour les dispositifs munis d antennes amovibles le gain maximal d antenne permis pour les dispositifs utilisant la bande de 5 725 5 850 MHz doit tre conforme la limite de la p i r e sp cifi e...

Page 182: ...a oprema tipa u skladu s Direktivom 2014 53 EU slenska Icelandic H r me l sir Zyxel v yfir a essi b na ur er samr mi vi grunnkr fur og nnur vi eigandi kv i tilskipunar 2014 53 EU Italiano Italian Con...

Page 183: ...e product where anyone can walk on the power adaptor or cord Please use the provided or designated connection cables power cables adaptors Connect it to the right supply voltage for example 110V AC in...

Page 184: ...its battery will help save natural resources and ensure that the environment is sustainable development Die folgende Symbol bedeutet dass Ihr Produkt und oder seine Batterie gem den rtlichen Bestimmu...

Page 185: ...s by region Check with your vendor and or the authorized Zyxel local distributor for details about the Warranty Period of this product During the warranty period and upon proof of purchase should the...

Page 186: ...sequential damages of any kind to the purchaser To obtain the services of this warranty contact your vendor You may also refer to the warranty policy for the region in which you bought the device at h...

Page 187: ...ustomer support 174 D Daylight saving 136 DDNS 96 see also Dynamic DNS service providers 96 111 DHCP 47 82 DHCP server see also Dynamic Host Configuration Protocol DHCP server 81 82 disclaimer 180 DNS...

Page 188: ...out Web Configurator 23 M MAC 72 MAC address 64 MAC address filter 64 MAC address filtering 72 MAC filter 72 managing the device good habits 13 using the web configurator See web configurator using th...

Page 189: ...configuration 82 Time setting 134 TR 069 130 ACS setup 130 trigger port 94 Trigger port forwarding 94 example 94 process 94 U Universal Plug and Play 123 Application 123 Security issues 124 UPnP 123...

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