17
Wireless Troubleshooting
12
Network timing not achieved in
Device.
Red
flashing
Orange
stable
Off
Orange
stable
13
Failed Device test to ensure
product is operation within
defined operator regional
boundaries.
Red
flashing
Orange
stable
Orange
stable
Off
14
Failed to authenticate with
PPPoE ISP. Where customer
has locally configured unit to
PPPoE, to be compatible with
local ISP.
Red
flashing
Orange
stable
Orange
stable
Orange
stable
15
The Device has a hardware
fault. Please contact the service
provider.
Red
flashing
Off
Off
Off
16
The Device is too hot. Move to a
cooler location, i.e. move away
from heater or move out of
direct sunlight.
Red
flashing
Orange
flashing
Orange
flashing
Orange
flashing
17
When the Device is preparing to provide service, it may automatically
reboot if it has a problem connecting to the service provider's network.
The light pattern will be the same as the one shown during the start up
phase.
Case Description
WiFi
1
Power Off
Off
2
The WiFi AP/Repeater is
powered on.
Orange
stable
3
The WiFi AP/Repeater has a
hardware malfunction, e.g. WiFi,
Ethernet, or memory problem.
Orange
flashing
Case
Description
Power
Internet
Service
Use
