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User’s Guide

FMG3010/3015-R20A

P2P Fiber Bridge with 4-port GbE LAN

P2P Fiber Bridge with 4-port GbE LAN and CATV support

LAN IP Address

http://192.168.1.1

admin

Password

See the device label

Version 1.00 Ed 2, 9/2019

Summary of Contents for FMG3010-R20A

Page 1: ...15 R20A P2P Fiber Bridge with 4 port GbE LAN P2P Fiber Bridge with 4 port GbE LAN and CATV support Copyright 2019 Zyxel Communications Corporation LAN IP Address http 192 168 1 1 Login admin Password...

Page 2: ...ots and graphics in this book may differ slightly from what you see due to differences in your product firmware or your computer operating system Every effort has been made to ensure that the informat...

Page 3: ...the FMG in this guide Product labels screen names field labels and field choices are all in bold font A right angle bracket within a screen name denotes a mouse click For example Network Setting Rout...

Page 4: ...ontents Overview User s Guide 8 Introducing the FMG 9 The Web Configurator 14 Technical Reference 17 Status 18 LAN 21 Diagnostic 24 Reboot 26 Backup Restore 27 Password 29 Firmware Upgrade 30 Time Zon...

Page 5: ...ice FMG3015 R20A 9 1 2 Ways to Manage the FMG 10 1 3 Good Habits for Managing the FMG 10 1 4 Hardware 10 1 4 1 Front Panel 10 1 4 2 Side Panels 12 1 4 3 Rear Panels 13 Chapter 2 The Web Configurator 1...

Page 6: ...5 3 Traceroute 25 Chapter 6 Reboot 26 6 1 The Reboot Overview 26 Chapter 7 Backup Restore 27 7 1 Backup Restore Overview 27 7 2 The Backup Restore Screen 27 Chapter 8 Password 29 8 1 Password Overview...

Page 7: ...r 34 Chapter 12 Troubleshooting 36 12 1 Power Hardware Connections and LEDs 36 12 2 FMG Access and Login 37 12 3 Internet Access 38 12 4 Cable Television Service 38 Part III Appendices 39 Appendix A C...

Page 8: ...8 PART I User s Guide...

Page 9: ...G down the fiber box gently to fix the FMG into place so the fiber optic cable connects to the FMG See the Quick Start Guide for how to do the hardware installation In addition you can connect compute...

Page 10: ...word and put it in a safe place Back up the configuration and make sure you know how to restore it Restoring an earlier working configuration may be useful if the device becomes unstable or even crash...

Page 11: ...the FMG is not receiving power Table 2 FMG3010 3015 R20A LED Descriptions LED COLOR STATUS DESCRIPTION POWER Green On The FMG is receiving power and ready for use Blinking The FMG is self testing Red...

Page 12: ...eceiving data to from the LAN at 10 100 1000 Mbps Off The FMG does not have an Ethernet connection with the LAN CATV FMG3015 R20A Green On The cable television service is available Off The cable telev...

Page 13: ...e LAN IP address will be 192 168 1 1 1 Make sure the POWER LED is on not blinking 2 To set the device back to the factory default settings press the RESET button for more than five seconds or until th...

Page 14: ...Script enabled by default Java permissions enabled by default 2 1 1 Accessing the Web Configurator 1 Make sure your FMG hardware is properly connected refer to the Quick Start Guide 2 Launch your web...

Page 15: ...to open screens to configure FMG features The following tables describe each menu item Note The menu items on the navigation panel vary among the models See Section 1 1 on page 9 for more information...

Page 16: ...G without turning the power off Backup Restore Backup and Restore Settings Use this screen to backup and restore your FMG s configuration settings or reset the factory default settings Password Passwo...

Page 17: ...17 PART II Technical Reference...

Page 18: ...1 Overview You can use the Status screens to look at the current status of the FMG and the fiber connection 3 2 The Device Status Screen Use this screen to view the status of the FMG Click Status Devi...

Page 19: ...ions to have more throughput you should turn off other applications Memory Usage This field displays what percentage of the FMG s memory is currently used Usually this percentage should not increase m...

Page 20: ...Temperature This displays the temperature in Celsius The normal range is 0 70 degrees Voltage This displays the voltage in Volts The normal range is 3 13 3 47 Volts Tx Power This displays the optical...

Page 21: ...the LAN IP address and subnet mask of your FMG Section 4 2 on page 22 4 1 2 What You Need To Know 4 1 2 1 About LAN IP Address IP addresses identify individual devices on a network Every networking d...

Page 22: ...e a subnet mask based upon the IP address you entered 3 Click Apply Changes to save your settings If the FMG has a WAN IP address this screen won t be configurable Figure 13 LAN Setup LAN Interface Th...

Page 23: ...Chapter 4 LAN FMG3010 3015 R20A User s Guide 23...

Page 24: ...aults in bridged LANs 5 1 1 What You Can Do in this Chapter The Ping screen lets you ping an IP address to a host Section 5 2 on page 24 The Traceroute screen lets you trace the route that packets tak...

Page 25: ...k Diagnostic Traceroute to open the screen shown next Figure 15 Diagnostic Traceroute The following table describes the fields in this screen Table 10 Diagnostic Traceroute LABEL DESCRIPTION Host Addr...

Page 26: ...ew System Reboot allows you to reboot the FMG remotely without turning the power off You may need to do this if the FMG hangs for example Click Maintenance Reboot Click Reboot to have the FMG reboot T...

Page 27: ...figuration are shown in this screen You can also use this to restore previous device configurations Figure 17 Maintenance Backup Restore Backup Configuration Backup Configuration allows you to back up...

Page 28: ...t configuration file you may need to change the IP address of your computer to be in the same subnet as that of the default device IP address 192 168 1 1 Reset to Factory Defaults Click the Reset butt...

Page 29: ...User Name This field displays admin used to log into the FMG web configurator Old Password Type the existing system password see the device label for the default password New Password Type your new s...

Page 30: ...ing this screen The upload process uses HTTP Hypertext Transfer Protocol and may take up to two minutes After a successful upload the FMG will reboot Do NOT turn off the FMG while firmware upload is i...

Page 31: ...he Status screen If the upload was not successful the following screen will appear Click OK to go back to the Firmware Upgrade screen Figure 24 Error Message Note that the FMG automatically restarts d...

Page 32: ...zes the time with the time server Time Zone Select Select the time zone from the dropdown list Enable Daylight Saving Time Select the check box to use Daylight Saving Time to offset the system time or...

Page 33: ...ceived from each LAN port including wireless are displayed in the following table Figure 26 Statistics Interface The following table describes the fields in this screen Table 15 Statistics Interface L...

Page 34: ...16 Statistics Fiber LABEL DESCRIPTION Bytes Sent This indicates the number of bytes transmitted on the fiber connection Bytes Received This indicates the number of bytes received on this interface Pac...

Page 35: ...If there s a single bit error HEC will detect and correct it If there s a two bit error HEC can only detect the error and the cell containing a two bit error will be dropped If errors occur in more t...

Page 36: ...r adapter included with the FMG 3 Make sure the power adapter is connected to the FMG and plugged in to an appropriate power source Make sure the power source is turned on 4 Press the LED button for m...

Page 37: ...rd 2 If those do not work you have to reset the device to its factory defaults See Section 1 4 2 2 on page 13 I cannot see or access the Login screen in the web configurator 1 Make sure you are using...

Page 38: ...ee Section 12 1 on page 36 12 3 Internet Access I cannot access the Internet 1 Check the hardware connections and make sure the LEDs are behaving as expected See the Quick Start Guide and Section 1 4...

Page 39: ...39 PART III Appendices Appendices contain general information Some information may not apply to your device...

Page 40: ...ion Please have the following information ready when you contact an office Required Information Product model and serial number Warranty Information Date that you received your device Brief descriptio...

Page 41: ...ilippines Zyxel Philippines http www zyxel com ph Singapore Zyxel Singapore Pte Ltd http www zyxel com sg Taiwan Zyxel Communications Corporation https www zyxel com tw zh Thailand Zyxel Thailand Co L...

Page 42: ...k Zyxel Communications A S https www zyxel com dk da Estonia Zyxel Estonia https www zyxel com ee et Finland Zyxel Communications https www zyxel com fi fi France Zyxel France https www zyxel fr Germa...

Page 43: ...land Zyxel Communications Poland https www zyxel com pl pl Romania Zyxel Romania https www zyxel com ro ro Russia Zyxel Russia https www zyxel com ru ru Slovakia Zyxel Communications Czech s r o organ...

Page 44: ...merica Argentina Zyxel Communications Corporation https www zyxel com co es Brazil Zyxel Communications Brasil Ltda https www zyxel com br pt Colombia Zyxel Communications Corporation https www zyxel...

Page 45: ...munications Corporation https www zyxel com me en North America USA Zyxel Communications Inc North America Headquarters https www zyxel com us en Oceania Australia Zyxel Communications Corporation htt...

Page 46: ...nce received including interference that may cause undesired operation Changes or modifications not expressly approved by the party responsible for compliance could void the user s authority to operat...

Page 47: ...out recycling of this product please contact your local city office your household waste disposal service or the store where you purchased the product The following warning statements apply where the...

Page 48: ...eine Recyclingstation wenn dieses Produkt das Ende seiner Lebensdauer erreicht hat Zum Zeitpunkt der Entsorgung wird die getrennte Sammlung von Produkt und oder seiner Batterie dazu beitragen nat rli...

Page 49: ...nder this warranty is the exclusive remedy of the purchaser This warranty is in lieu of all other warranties express or implied including any implied warranty of merchantability or fitness for a parti...

Page 50: ...ackup 27 reset 28 restoring 28 contact information 40 copyright 46 customer support 40 D disclaimer 46 F firmware 30 version 19 I Internet access 9 IP address 21 ping 24 25 L LAN 21 IP address 21 22 s...

Page 51: ...restoring configuration 28 router features 9 S status firmware version 19 status indicators 11 subnet mask 21 system firmware 30 version 19 passwords 14 reset 13 T trademarks 49 U upgrading firmware 3...

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