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ZyXEL AG-100 Quick Start Guide 

Troubleshooting 

PROBLEM CORRECTIVE 

ACTION 

Make sure the ZyXEL AG-100 is properly inserted into the 
CardBus slot and then restart your computer. Once the 
computer has restarted, check the status of the LEDs on the 
ZyXEL AG-100. 

Perform a hardware scan by clicking 

Start

Settings

Control 

Panel 

and then double-click 

Add/Remove Hardware

. (Steps 

may vary depending on Windows version).  
Follow the on-screen instructions to search for the ZyXEL AG-
100 and install the driver. 

Check for possible hardware conflicts. In Windows, click 

Start

Settings

Control Panel

System

Hardware

 and then click 

Device Manager

. Verify the status of the ZyXEL AG-100 under 

Network Adapter

. (Steps may vary depending on the Windows 

version). 

Windows does not 
auto-detect the 
ZyXEL AG-100.  

Install the ZyXEL AG-100 in another computer. If the error 
persists, there may be a hardware problem. In this case, please 
contact ZyXEL customer support at 800-978-7222 or on the 
web at http://www.us.zyxel.com. 

 

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