Prestige 660RU-Tx Series User’s Guide
Chapter 30 Troubleshooting
244
30.6 Problems with Internet Access
30.7 Problems with the Password
Table 79
Troubleshooting Internet Access
PROBLEM
CORRECTIVE ACTION
I cannot access
the Internet.
Make sure the Prestige is turned on and connected to the network.
If the DSL LED is off, refer to
the Problems with the DSL LED section
.
Verify your WAN settings. Refer to the chapter on WAN setup (web configurator) or
the section on Internet Access (SMT).
Make sure you entered the correct user name and password.
If you use PPPoE pass through, make sure that bridge is turned on. See
for details.
Internet
connection
disconnects.
Check the schedule rules. Refer to
(SMT).
If you use PPPoA or PPPoE encapsulation, check the idle time-out setting. Refer to
(web configurator) or
Chapter 18 Remote Node Configuration
(SMT).
Contact your ISP.
Table 80
Troubleshooting the Password
PROBLEM
CORRECTIVE ACTION
I cannot
access the
Prestige.
The username is “admin”. The default password is “1234”. The
Password
and
Username
fields are case-sensitive. Make sure that you enter the correct password
and username using the proper casing.
If you have changed the password and have now forgotten it, you will need to upload
the default configuration file (Refer to
the Resetting the Prestige section
Introducing the Web Configurator
). This restores all of the factory defaults including the
password.
Summary of Contents for ADSL2+ Ethernet/USB Gateway 660RU-Tx Series
Page 1: ...Prestige 660RU Tx Series ADSL2 Ethernet USB Gateway User s Guide Version 3 40 January 2005 ...
Page 2: ......
Page 22: ...Prestige 660RU Tx Series User s Guide 21 ...
Page 26: ...Prestige 660RU Tx Series User s Guide 25 ...
Page 30: ...Prestige 660RU Tx Series User s Guide 29 Introduction to DSL ...
Page 38: ...Prestige 660RU Tx Series User s Guide 37 Chapter 1 Getting To Know Your Prestige ...
Page 56: ...Prestige 660RU Tx Series User s Guide 55 Chapter 4 Password Setup ...
Page 64: ...Prestige 660RU Tx Series User s Guide 63 Chapter 5 LAN Setup ...
Page 74: ...Prestige 660RU Tx Series User s Guide 73 Chapter 6 WAN Setup ...
Page 86: ...Prestige 660RU Tx Series User s Guide 85 Chapter 7 Network Address Translation NAT Screens ...
Page 94: ...Prestige 660RU Tx Series User s Guide 93 Chapter 10 Remote Management Configuration ...
Page 108: ...Prestige 660RU Tx Series User s Guide 107 Chapter 11 Universal Plug and Play UPnP ...
Page 124: ...Prestige 660RU Tx Series User s Guide 123 Chapter 13 Introducing the SMT ...
Page 128: ...Prestige 660RU Tx Series User s Guide 127 Chapter 14 Menu 1 General Setup ...
Page 132: ...Prestige 660RU Tx Series User s Guide 131 Chapter 15 Menu 2 WAN Backup Setup ...
Page 136: ...Prestige 660RU Tx Series User s Guide 135 Chapter 16 Menu 3 LAN Setup ...
Page 158: ...Prestige 660RU Tx Series User s Guide 157 Chapter 19 Static Route Setup ...
Page 162: ...Prestige 660RU Tx Series User s Guide 161 Chapter 20 Bridging Setup ...
Page 178: ...Prestige 660RU Tx Series User s Guide 177 Chapter 21 Network Address Translation NAT ...
Page 206: ...Prestige 660RU Tx Series User s Guide 205 Chapter 24 System Information and Diagnosis ...
Page 224: ...Prestige 660RU Tx Series User s Guide 223 Chapter 26 System Maintenance ...
Page 228: ...Prestige 660RU Tx Series User s Guide 227 Chapter 27 Remote Management ...
Page 238: ...Prestige 660RU Tx Series User s Guide 237 Chapter 28 IP Policy Routing ...
Page 242: ...Prestige 660RU Tx Series User s Guide 241 Chapter 29 Call Scheduling ...
Page 260: ...Prestige 660RU Tx Series User s Guide 259 Appendix B ...
Page 268: ...Prestige 660RU Tx Series User s Guide 267 Appendix C ...
Page 272: ...Prestige 660RU Tx Series User s Guide 271 Appendix E ...
Page 274: ...Prestige 660RU Tx Series User s Guide 273 Appendix F ...
Page 280: ...Prestige 660RU Tx Series User s Guide 279 Appendix G ...