TROUBLE SHOOTING
Issue
Probable Cause
Solution
You hear a
mechanical
sound when
product is in use
When the product is in op-
eration the massage heads
will make a mechanical
sound.
Normal Sound.
Cannot turn on
the power
Overheating Protection
activated
Let unit sit for 15-20 min-
utes to cool off and then
restart
The power adapter is not
properly plugged into the
electrical socket
Plug the electrical cord
securely into the electrical
socket
Product cable is not
properly connected to the
power adapter
Make sure the product ca-
ble and the power adapter
have clicked together
Grinding/clicking
noises from the
massage head
Product is malfunctioning
Contact Zyllion
Customer Service.
If you are experiencing a problem with your ZMA-28 hand massager,
please contact Zyllion, Inc. at 1.855.588.8168.
Zyllion, Inc. reserves the right to interpret any printing errors and
omissions at its own discretion.
Any product updates or design details are subject to change with-
out prior notice.
11
12
ONE (1) YEAR WARRANTY
Zyllion currently offers an automatic one (1) year warranty for all
its massager products.
For a free, additional year of warranty, you can register your Zyllion
product online at:
www.zyllion.com/extendedwarranty.
Please contact us at 1.855.588.8168 or [email protected] for fur-
ther details.
FDA LISTED
To deliver the safest, highest quality products to our customers,
Zyllion took the extra step to become FDA registered. That means
all aspects of our manufacturing and testing are accepted and
backed by the FDA guidelines.
TECHNICAL SPECIFICATIONS
Product Name:
Zyllion Shiatsu Neck and Shoulder
Massage with Heat and Handle Straps
Product Model:
ZMA-28
Rated Voltage
DC 12V 3A
Power Consumption
36W
Rated Timer
20 minutes
