ZUORA Worldpay 1.4 Instruction Manual Download Page 3

• Select SEPA from the Bank Transfer Type drop-down

• Valid Bank Transfer Account Number and Name.

If other fields are required by the gateway, the error message sent by the gateway is displayed.

e-Mandates

e-Mandates are online agreements between the shopper/consumer and Worldpay. It is the obligation of the merchant to
create your own SEPA Direct Debit e-Mandate and present the e-Mandate to the shopper using this payment method.
The following e-mandate fields need to be sent to Worldpay:

• Shopper email address

• Merchant name

• Mandate ID or reference information

• Account holder's name

• Mandate type (one-time, recurring, etc.)

• IBAN

If you want to use SEPA or tokenization for your merchant account, you will need to contact your Worldpay relationship
manager.

Tokenization

This feature is in the

Early Adopter

phase. We are actively soliciting feedback from a small set of early adopters before

releasing it as generally available.

The payment method used for tokenization is the Credit Card Reference (CCRef) payment method. Zuora uses the
shopper token and not the merchant token. The following are supported by the Credit Card Reference payment method:

• Credit token

• Verify a token - The Token ID and Second Token ID fields in Zuora are required by Worldpay in order to verify a

token.

• Capture a payment using a token

• Refund payment

To turn on additional credit card payment methods, contact

Zuora Global Support

.

Configure Gateway Instance in Zuora

To set up Worldpay as your gateway, enter your Worldpay credentials by clicking your username at the top right,
navigate to

Settings > Payments > Setup Payment Gateway

. In the

Gateway Type

drop-down menu,

select

Worldpay1.4

or

Worldpay (Corporate Gateway)

.

https://knowledgecenter.zuora.com/Billing/Billing_and_Payments/M_Payment_Gateways/Supported_Payment_Gateways/Wo…

Updated: Tue, 28 Dec 2021 13:23:23 GMT

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Summary of Contents for Worldpay 1.4

Page 1: ...he test environment Contact your Worldpay representative or refer to the help guides in the Worldpay Support Center if you require assistance Disable Capture Delay It is very important that you disable capture delay in Worldpay as Zuora issues a separate capture call after the authorization occurs Log in to the Merchant Interface for the desired environment and locate the setting Capture delay day...

Page 2: ...mation Worldpay offers two fraud screening products Risk Management Module RMM and Risk Guardian RG Both of these allow you to configure the mapping from the risk check results to the authorization result If you choose to use either of these products you must configure the settings in the Merchant Interface for both live and test environments Define Shop Name and Shop URL Worldpay allows you to se...

Page 3: ...ely soliciting feedback from a small set of early adopters before releasing it as generally available The payment method used for tokenization is the Credit Card Reference CCRef payment method Zuora uses the shopper token and not the merchant token The following are supported by the Credit Card Reference payment method Credit token Verify a token The Token ID and Second Token ID fields in Zuora ar...

Page 4: ...l See text above In addition to the common fields every gateway has unique requirements and information such as credentials and certain rules that you must provide to configure the gateway in Zuora Worldpay Credentials Your credentials should be obtained from Worldpay and configured in Zuora Merchant Code The Merchant Code is a unique value that identifies a merchant account in the Worldpay system...

Page 5: ...for Worldpay gateway integration see Enable 3D Secure 2 0 for Worldpay gateway integration for more information Worldpay Rules The following fields are specific to the Worldpay 1 4 payment gateway Enable gateway reconciliation optional Select this check box if you want to enable Gateway Reconciliation in this gateway instance Enable DART Reports for Reconciliation Optional Enable this setting if y...

Page 6: ...nsactions to your Worldpay test environment If you do not select Use Gateway Test Environment Zuora will direct payment transactions to your Worldpay live environment Your Merchant Code will be the same for both test and production environments but your XML password will be different Log in to the Worldpay Merchant Interface or Worldpay Merchant Test Interface to discover the XML password for each...

Page 7: ... have access to online support and depending on your support package with Worldpay you may also have access to phone support Please work with your Worldpay contacts to understand your options for contacting Worldpay Support Be sure to have your reason code as well as your Transaction ID in Zuora Payments this is the Reference ID for the failed payment This Transaction ID is an alphanumeric number ...

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