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No Alarm Video
Make sure insert an SD Card or activate Cloud Service.
Click triangle button to play videos.
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Device Offline
Charge the camera and reconnect it.
Ensure the Wifi signal strength is good as above 75%.
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Battery Durability
Reduce frequency of Motion Detection, Two-way talk, and
frequency of viewing Live Feeds.
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Unable to Charge
ZUMIMALL App Flashback
Unable to Register Account
Unable to Add Friend
Charge at least 8-16 hours with a 5V 1A/2A phone charger.
LED turns to be red means your camera is charging correctly.
Make sure USB power cable and the phone charger both work well.
Phone system version is too low or too high.
Make sure to select correct country.
Your account and friend’s account must be in the same country.
For example, accounts in Europe and America cannot share with
each other.
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App Crash
Uninstall, reinstall the App and reconnect camera;
Contact Tech support.
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