Zte TELSTRA UNO User Manual Download

Page: 73 / 80

TROUBLESHOOTING

PLEASE CHECK THE MANUAL THOROUGHLY BEFORE CONTACTING YOUR SERVICE
PROVIDER.

Symptom

Solution

No incoming ring
or alarm tone

Hold the power key to check the phone is
not in silent mode.
Check the ringtone and ring volume
settings.

How do I extend
the incoming
ring time?

Open a dialer, enter the code:
**61*101*11*30# - Then press Call

How do I change
the Ringtone?

Go to Settings > Audio Profiles > Tap the
active profile > Phone Ringtone

A phone number
cannot be
dialled

Check for network coverage
Check you have Voice enabled on your
plan.
Check you have an active account or
sufficient credit

Summary of Contents for TELSTRA UNO

Page 1: ...anslated or utilized in any form or by any means electronic or mechanical including photocopying and microfilm without the prior written permission of ZTE Corporation The manual is published by ZTE Corporation We reserve the right to make modifications on print errors or update specifications without prior notice Version 1 1 Jan 2013 ...

Page 2: ...otos on the go This guide will help you get to know your mobile phone and all the fancy things it can do So you get the most out of your new Telstra Uno set aside some time to explore and play around with all its features Before you get started ensure you have an active Telstra Next G SIM card The model number for your handset is T12 ...

Page 3: ...ESSAGES 36 GETTING CONNECTED 43 CONNECT TO A COMPUTER 46 USING THE BROWSER 47 BLUETOOTH 53 USING MULTIMEDIA FUNCTIONS 55 PLAY VIDEOS 62 GALLERY 63 SOUND RECORDER 64 GOOGLE APPLICATIONS 65 SECURITY 69 UPDATING YOUR DEVICE 71 TECHNICAL SPECIFICATIONS 72 WARRANTY INFORMATION 77 SAFETY 78 ...

Page 4: ...4 A QUICK LOOK AROUND YOUR DEVICE ...

Page 5: ...5 GETTING STARTED INSERT YOUR SIM CARD 1 Open the battery cover using the thumb notch as shown Thumb notch to open back cover ...

Page 6: ...set is fitted with a 2GB microSD memory card next to the SIM card This can be expanded up to 32GB 4 The battery will only fit one way just check the gold pads on the battery line up with the gold springs on the phone 5 Replace the battery cover and press to click into place ...

Page 7: ...7 INSERT THE BATTERY AND CHARGER LEAD CAREFULLY ...

Page 8: ...ed correctly Do NOT use excessive force which may damage the USB port Be careful to avoid tripping on the lead whilst it is plugged in Physical damage to the USB port is NOT covered by warranty Normal charge time is 3 4 hours Do not leave on charge for more than 24hrs To maximise battery life limit multimedia functions Charge the battery between 0 C 45 C Charge the battery promptly when flat With ...

Page 9: ...grade the battery more quickly Normal charge time is 3 4 hours Do not charge more than 24hrs After 2 3 charge discharge cycles the battery life will improve From then on use top up charging to recharge frequently and always charge promptly when flat When not using the phone for long periods charge to approx 40 and remove the battery With low network signal conditions battery life is reduced Turn o...

Page 10: ... IN TO A GOOGLE ACCOUNT We recommend you log in or create a Google account to enable on line services Follow the on screen wizard to create or log in to an existing Google account Handy Hint If you set a lock code on your device and then forget the pattern or PIN number it can be reset using your Google Account or a factory reset To perform a factory reset tap the Emergency call button shown below...

Page 11: ...tivate sleep mode Sleep Mode activates automatically with the timeout set from Menu Settings Display Screen timeout Handy Hint If you set an unlock pattern PIN or password you need to enter it to unlock the screen If you forget your pattern or PIN use your Google Account password to reset the phone This can only work if you register a Google account with this handset ...

Page 12: ...een from any screen Hold down to see the recently used applications Back Press to go to the previous screen Menu Press to get the options on the current screen Hold down to open the quick search keypad Search Press to open the Google search bar Volume Keys Use to control the volume Up and Down Soft Keys Function Calls Open the dialler application Apps Open the Applications menu Browser go to the B...

Page 13: ...g press on the screen to add Shortcuts Widgets Wallpapers etc Press the Menu Key to view options Add widgets and shortcuts Search open Google search Manage apps view installed apps Notifications view the notifications panel Wallpaper set background image Settings open device Settings ...

Page 14: ... ON YOUYR DESKTOP Press to go to Apps then long press any icon to add it to the desktop Tap and hold the icon to move Drag and drop the item in the trash to delete it Eg Select Long Press Camera to add this to your desktop ...

Page 15: ...15 EXAMPLE ADD THE POWER CONTROL WIDGET TO THE HOME SCREEN Long press on the home screen to see Add to Home screen Tap Widgets then scroll down and tap Power Control ...

Page 16: ...se Flight mode Battery is very low No signal Battery is low Speaker is muted Battery is full Microphone is muted Battery is charging Vibrate mode enabled Speaker mode is on FM Radio Bluetooth is on USB connected GPS is on Connected to a Wi Fi network Alarm is set Headset connected ...

Page 17: ...Call in progress Content downloaded Call on hold Uploading data Call forwarding on More notifications Problem with SMS MMS delivery THE NOTIFICATIONS AND CONTROL PANEL The Notifications Panel at the top of the Home Screen shows useful device and status information Use the Control panel to quickly enable Wi Fi Bluetooth change Profiles etc ...

Page 18: ...n the bar at the top of the display to view the Notifications and Control panels Handy Hint You can also open the Notifications panel from the home screen by tapping Menu Notifications Notifications Control panel ...

Page 19: ...19 APPLICATIONS AND SETTINGS Tap to access Applications Scroll down to see more ...

Page 20: ...20 You can install additional applications by going to Market INSTALL APPLICATIONS FROM GOOGLE MARKET PLAY STORE Tap Market from the Home Screen to download and install ...

Page 21: ...S Go to Settings Applications Unknown sources UNINSTALL APPLICATIONS From the Home screen tap Menu Manage applications Select the application to remove Tap Uninstall tap OK to confirm MULTI TASKING Run multiple applications simultaneously Press the Home key from any application to launch open or view something else The original application will be suspended until you return to it OPEN RECENTLY USE...

Page 22: ...22 Press and hold the Home Key from any screen to view recently used applications SETTINGS Tap Menu Settings from the Home Screen to view Settings ...

Page 23: ...SETTINGS MENU Wireless networks Manage Wi Fi Bluetooth Mobile networks Virtual Private Networks Flight mode Call settings Set up fixed dial numbers voicemail call forwarding call waiting and caller ID etc ...

Page 24: ...ecurity Set screen locks enable SIM PIN etc Applications Manage applications set Quick Launch shortcuts see running services and battery usage Accounts sync Manage your account and configure sync settings SETTINGS MENU Privacy Privacy settings for location back up personal data and perform a Factory Default Storage Check memory status Mount or unmount the SD card ...

Page 25: ...oice input and text to speech options Accessibility Download a screen reader application Date time Set the date time time zone and date time format Enable automatic time update Schedule power on off Set automatic daily On and Off times About phone View the phone status battery level etc ...

Page 26: ...rom Call Logs Contacts or Favourites using the tabs at the top of the screen Tap the call key to make the call Press End to hang up MAKE A CALL FROM CONTACTS Tap from the Home Screen or the Contacts tab from the dialler Contacts are displayed in alphabetical order Slide your finger up and down to scroll through your Contacts Tap to select the Contact then tap to call Handy Hints Tap to search for ...

Page 27: ...art the call tap the arrow button to view the call details if required MAKE A CALL FROM A TEXT MESSAGE Unlock the phone and press for messages Tap the thread that contains the phone number to call Tap the number then tap Press End to hang up TURN THE SPEAKER ON OFF HANDSFREE Tap Speaker during a call The speakerphone icon is displayed ...

Page 28: ...ALL A conference call can be made between yourself and two or more other parties Call the first number While you are connected tap Add call Call the second number While you are connected to the second number tap Merge calls To add the third party tap Add call Dial the number and when connected tap Merge calls ...

Page 29: ...n to enter the symbol for the International Dialling Prefix Enter the full phone number Tap to make the call Press the End to hang up ANSWER AN INCOMING CALL When there is an incoming call the phone will display the information on the screen Drag right to answer the call Drag left to reject the call ...

Page 30: ...ap to switch between the two calls INSERT A PAUSE OR WAIT SYMBOL INTO A PHONE NUMBER Enter the phone number on the Dial pad Hold the key to add a Pause symbol for a 2 second delay Hold the key to add a Wait symbol wait for next key press CALL SETTINGS Press Menu Settings Call settings Voice calls Voice mail Select your Voice mail provider settings Call Set call forwarding options when you cannot ...

Page 31: ... number in outgoing calls Call waiting Hear pips to indicate an incoming call while on Call waiting a call Internet Call Configure internet calling options This requires a SIP account Other settings Fixed dialling numbers Call cost Cell broadcast Minute reminder Phone settings TTY Setting Requires network support ...

Page 32: ...ard or phone Synchronise your contacts to your Google account or save a copy on your microSD card Contacts stored on the phone provide more fields to enter information such as a photo home address email etc From the Home screen Tap to enter Contacts ...

Page 33: ...ocal then you can add a photo and extra fields such as email home address etc Tap the Given name field to start entering the Contact details Tap Done to save the contact ADD A CONTACT TO FAVOURITES Tap the contact from your Contacts Screen Tap the Star symbol to add to Favorites You can also long press the contact to see the pop up menu Tap Add to favorites ...

Page 34: ...port export or tap Select all Tap OK when done IMPORT EXPORT CONTACTS TO AND FROM THE MEMORY CARD Tap Menu More Import Export from the Contacts Screen Follow the prompts on screen To import contacts from the microSD card you should have vCard files saved on the microSD card Select the required vCard file Tap OK SEARCH CONTACTS Tap Contacts Search Input the name to search for ...

Page 35: ...an also long press the contact and select delete contact from the pop up menu SAVE A CONTACT FROM A MESSAGE Tap Home and tap the thread that contains the phone number you wish to save Tap Menu more Add to Contacts Complete the contact details and tap done to save SET A DEDICATED RINGTONE The Contact must be stored on the handset not SIM Select the contact tap Menu Options Ringtone ...

Page 36: ...rom the Notifications Panel or the Messaging Screen Tap the message to read it COMPOSING AN SMS Tap the messages icon New message Tap the To field to enter the recipient s number You can also enter letters to display matching Contacts and select a recipient from the list or tap to see your Contacts list Tap the Type to compose field to type your message Tap Send when done ...

Page 37: ...hing names or tap 123 to enter numbers manually Tap to see your Contacts list Tap Menu Attach to add an attachment Choose your attachment type Tap Send when done Adding or removing the Subject or Attachments will convert the message from SMS to MMS and vice versa Tap Menu Add subject to enter the subject if required ...

Page 38: ...s sent and received are grouped into message threads in the Messaging screen Message threads show you the history of messages from a specific contact Threads are sorted by received time with the latest one at the bottom REPLY TO A MESSAGE Tap the message or thread you want to reply to from the Messaging Screen Tap Type to compose and enter the contents of your message Tap Send when done ...

Page 39: ...t to delete Tap OK To delete an individual message not a thread tap and hold the message and select Delete from the available options You can also delete a message by opening it from the Messaging Screen and tapping Menu Delete messages MESSAGE SETTINGS Tap Messages Menu Settings to configure message settings such as Storage settings SMS Settings MMS Settings Notifications settings and Signature s...

Page 40: ...ed for multiple SMS messages depending on the length SET YOUR EMAIL ACCOUNT Create an Email account to receive Emails on your phone Tap Apps Email to set up your email account Enter your Email address and Password Follow the prompts You may need to refer to your email service provider to complete the settings Set your required options choosing from the Account options screen ...

Page 41: ... add more recipients if required When you enter the address the matching addresses saved in your Contacts will be displayed You can tap the recipient from the list Enter the subject and the content of your Email Tap Send REPLY TO OR FORWARD AN EMAIL Tap Apps Email to see your Inbox Tap the email to reply to or forward Tap Reply Reply all or Menu Forward Enter the contents recipients of your Email ...

Page 42: ...ture Signature Edit your signature Email check frequency Set the email checking frequency Power saving mode Enable automatic email synchronisation Default account Send email from this account by default SYNC SETTINGS Control how frequently your mail is synchronised NOTIFICATION SETTINGS Email notifications Status bar notification for new Email Select ringtone Incoming Email notification Vibrate En...

Page 43: ...ile network or via Wi Fi When logged on to a Wi Fi connection all data will be sent via your Wi Fi network To disable mobile network data slide down from the top of the handset screen to open the control panel then switch off data connectivity using the Data conn button WI FI Wi Fi provides wireless Internet access over distances of up to 100 meters Tap Home Menu Settings Wireless networks ...

Page 44: ...ed Tap a network to connect An open network will automatically connect If you select a secured network you need to enter a password CHECK THE WI FI NETWORK STATUS Check the wi fi icon in the status bar Tap Home Menu Settings Wireless networks Wi Fi settings tap the current wireless network to view the network status Set Wi Fi always on Home Menu Settings Wireless networks Wi Fi settings Menu Advan...

Page 45: ...travelling you can connect your laptop wirelessly to your handset to use the internet Menu Settings Wireless networks Tethering portable hotspot Portable Wi Fi hotspot Please note that your connection is not secured by default We recommend you apply a security setting by selecting Configure Wi Fi hotspot Select Security and add a password to secure your device ...

Page 46: ...o the internet using your device network connection USB modem drivers to support tethering can be downloaded from zte com au CONNECT TO A COMPUTER Transfer audio video and picture files between your handset and your computer Connect your handset to a PC or MAC using the USB data lead supplied and select Turn on USB storage from the pop up menu ...

Page 47: ...earch request using the keypad Press the arrow when done Tap the microphone icon to use speech recognition Speak your request clearly into the handset microphone Tap the browser icon from the Home Screen to go to your default Home Page Tap the address bar to enter web addresses using the keypad Tap browser Menu Bookmarks to select an item from your ...

Page 48: ...ward and Forward to navigate Tap Windows to view or open multiple windows Tap Bookmarks to access your favourite sites Tap Close to close the browser or multiple tabs and windows Tap More for additional options Add bookmark Find on page Select text Page info Share page Downloads History Settings see later ...

Page 49: ...e latest at the top EDIT A BOOKMARK Open a Browser window Tap Menu Bookmarks Select an item to edit and hold it until the shortcut menu pops up Select Edit bookmark Edit the name or location and then tap OK to save it DELETE A BOOKMARK Open a Browser window Tap Menu Bookmarks Select an item to delete and hold it until the menu pops up ...

Page 50: ...k link Save the link to your Bookmarks Save link Download the linked web page to your phone Share link Send the link by Bluetooth Email Messaging etc Copy link URL Copy the link to the clipboard DOWNLOAD APPLICATIONS FROM WEB PAGES Open a web page that contains an application link Tap the link or hold on the link and select Save link to download the application to your phone BROWSER SETTINGS Tap M...

Page 51: ...ock pop up windows Load images Auto fit pages Landscape only display Enable JavaScript Enable plug ins Open in background Set home page Privacy settings Clear cache Clear history Accept cookies Clear all cookie data Remember form data Clear form data Enable location Clear location access ...

Page 52: ...Security settings Remember passwords Clear passwords Show security warnings Advanced settings Set search engine Website settings Reset to default ...

Page 53: ...ETOOTH ON OR OFF Tap Home Menu Settings Wireless networks Tap the Bluetooth check box to turn Bluetooth on The icon is displayed in the status bar To turn Bluetooth off clear the Bluetooth check box MAKE YOUR DEVICE VISIBLE TO OTHER DEVICES Tap Home Menu Settings Wireless networks Bluetooth settings Select the Bluetooth check box to turn on Select the Discoverable check box to make your device vis...

Page 54: ...tooth turned on Tap Home Menu Settings Wireless networks Bluetooth settings Tap Scan for devices to display available devices in your vicinity Tap the device to pair with and enter your PIN if required The same PIN should be used on both devices BLUETOOTH CONNECT PERMISSIONS Audio devices HFP A2DP AVCRP will always Connect when in range Phonebook PBAP can be set to Always ask or Always accept File...

Page 55: ...55 USING MULTIMEDIA FUNCTIONS CAMERA Tap Home Menu Camera to start the camera ...

Page 56: ... the icons on the left of the screen to adjust camera settings Zoom Set the required zoom White balance Adjust the white balance to capture colours more accurately in different conditions Store location Select to record location in picture data Exposure Picture size Quality and Effects Handy Hint The micro SD memory card must be inserted to use the camera video camera and voice recorder functions ...

Page 57: ...mera mode using the selector switch on the screen SHOOTING VIDEOS Tap to start shooting Tap to stop shooting Notes Tap the icon in the right corner to view the last video clip Tap Menu Gallery to view your video clips VIDEO SETTINGS Tap the icons on the left of the screen to adjust video settings ...

Page 58: ...ideo quality length Select the required quality and length for your video FM RADIO To use the FM radio you must insert the headphones for the antenna OPEN THE FM RADIO Insert the headphones Tap Home Menu FM Radio Scan for available channels Press the single arrows to fine tune Press the star to add to favourites Press Channels hold the channel name to customise edit the name ...

Page 59: ... Artist Album Songs or Playlist To play continuous tracks select Songs Menu Play All To play an album select Album then click the first track CREATING PLAYLISTS Select a music file to add to a new playlist Tap and hold on the file until a shortcut menu pops up Tap Add to playlist Tap New Enter the playlist name and tap Save The playlist is created and the selected file is added to the playlist ...

Page 60: ...60 MUSIC PLAYER CONTROLS ...

Page 61: ...ap Delete to delete the playlist Tap Rename to edit the playlist name SETTING A SONG AS RINGTONE Open the folder where the song you want to set as ringtone is Hold on the song until a shortcut menu pops up Select Use as ringtone Handy Hints You can also set a song as a ringtone when you are playing it by tapping Menu Use as ringtone The play controls are also available on the Control panel ...

Page 62: ...62 PLAY VIDEOS Tap Home Apps Gallery Tap the video file to play tap the screen to show the control bar ...

Page 63: ...63 GALLERY Use Gallery to view pictures and play back videos You can also set pictures as wallpaper contact icons and share them with your friends ...

Page 64: ...ecorder RECORD YOUR MEMO Hold the phone so the microphone is near your mouth Tap to start to stop and to play back Tap OK to save the voice recording or tap Discard to discard the recording Files are stored at Home Apps Music Playlists My recordings Hold the recording and select Use as phone ringtone to set as your Ringtone ...

Page 65: ...ns in the wizard and tap Next Tap Sign in if you have a Google account Enter your user name and password and then tap Sign in Tap Create if you do not have a Google account USING GMAIL Gmail is Google s web based email service Gmail is configured when you sign in to your Google account Depending on your synchronization settings Gmail on your phone is automatically synchronized with your Gmail acco...

Page 66: ...subject and then compose your email After composing your email tap Send USING GOOGLE CALENDAR Tap Home Apps Calendar to use Google Calendar You can use the calendar to schedule appointments meetings and other events Your appointments are displayed on the screen as they are scheduled All appointments are synchronised to your Google account which enables you to share your schedule get your entire ca...

Page 67: ...icate with other Google Talk users OPEN GOOGLE TALK Tap Home Apps Talk ADD A NEW FRIEND You can only add people who have a Google Account In the Friends list press Menu Add friend Enter the Google Talk instant messaging ID or Google email address of the friend you want to add ...

Page 68: ...tations screen Tap a pending invitation and then tap Accept or Cancel CHANGE YOUR ONLINE STATUS Tap the online status icon to update your status Tap the status message box and enter your status message using the onscreen keyboard START A CHAT Tap a friend from your Friends list and enter text on the on screen keyboard After entering your message tap Send ...

Page 69: ... Menu Settings Security Set up screen lock Choose from Pattern PIN or Password Example for Pattern Watch the demo and tap Next Draw a pattern of your choice tap Continue Draw the pattern again and tap Confirm We recommend you register a Google account before setting your unlock pattern PIN or Password After five incorrect entries press Forgot Pattern to enter your Google account password to reset ...

Page 70: ...have not registered a Google account then you need to perform a factory reset From the Locked screen press Emergency Call and enter the following code 983 987 SET A SIM CARD PIN LOCK Set a PIN code on your SIM card to prevent others from using your account The initial PIN code is provided by your service operator Tap Home Menu Settings Security Set up SIM card lock Select Lock SIM card Enter the P...

Page 71: ...ne If an update is available you can choose whether to download and install the update Downloading via Wi Fi is highly recommended Data usage charges will apply if downloading via mobile networks such as the Telstra Next G network International roaming data charges will apply for customers downloading the upgrade on a mobile network whilst travelling outside of Australia A firmware update will req...

Page 72: ...ouch Camera 2 0M Pixels back camera 300K Front camera Memory card 2GB microSD included supports up to 32GB Battery Capacity 1100mAh Li ion Charge Time 3 4 hrs with AC Charger Standby time 200 hours subject to network Voice talk time 3 hours subject to network Connectivity Bluetooth 3 0 Wi fi 802 11b g n Supported file types jpg gif png amr mid mp3 mp4 3gpp h263 Audio 3 5mm headset jack ...

Page 73: ...mode Check the ringtone and ring volume settings How do I extend the incoming ring time Open a dialer enter the code 61 101 11 30 Then press Call How do I change the Ringtone Go to Settings Audio Profiles Tap the active profile Phone Ringtone A phone number cannot be dialled Check for network coverage Check you have Voice enabled on your plan Check you have an active account or sufficient credit ...

Page 74: ...ng The battery discharges quickly Check network signal strength With only 1 or 2 bars the battery has to work harder Switch off Wi Fi Bluetooth GPS if you are not using them Tip You can add the power management widget to your home screen to easily switch off functions The battery may be worn out How do I reset the phone Go to Settings Privacy Factory data reset I cannot unlock my screen If you hav...

Page 75: ...d supplied I cannot connect to other Bluetooth devices Turn Bluetooth on Set visibility to Show Make sure the pass code is correct Possible compatibility issues Not all functionality is supported How do I do a full factory reset If you have forgotten your unlock pattern or PIN and do not have a Google account then you need to perform a full factory reset From the locked screen press Emergency Call...

Page 76: ...card is inserted See the Getting Started section Enter PIN code You have set a SIM PIN Please enter your SIM PIN code Enter PUK code Contact your Service Provider to get the PUK code Enter Unlock Code Contact your Service Provider to obtain the network unlocking code ...

Page 77: ...on d Power surges lightning fire flood or other natural events e Use of the product with unauthorised third party products such as generic chargers f Any other cause beyond the range of normal usage for products The End User shall have no right to reject return or receive a refund for any product under the above mentioned situations The End User s statutory rights are not excluded by these terms a...

Page 78: ... under most circumstances the power output is very low Under poor network conditions the phone transmits at a higher power may get hot and have a shorter battery life SPECIFIC ABSORPTION RATE SAR The phone is designed not to exceed the limits for exposure to radio waves recommended by the ICNIRP The limits include safety margins designed to assure the protection of all persons regardless of age an...

Page 79: ...hile driving Do not dispose of in fire Do not use while re fuelling Avoid contact with magnetic media Small parts may be a choking hazard Avoid Extreme Temperatures This device may produce loud sounds Avoid any contact with liquid keep it dry Keep away from pacemakers and other personal medical devices Only use approved accessories ...

Page 80: ...facilities Do not attempt to disassemble Switch off when flying Do not rely on this device for emergency communications Switch off in explosive environments This device is certified by the Wi Fi Alliance microSD is a trademark of SD Card Association ...

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