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Problem
Possible Causes
Suggested Solution
How do I reset to
factory defaults?
From the web interface select Settings >
Device Settings > Reset or...
Open the back cover and locate the Reset
button. Depress gently using a pen or
paperclip, and hold for 10 seconds
until
the LED’s flash.
How do I check
the SMS service
centre number?
Log onto the web interface and check
SMS > SMS Settings
How do I select
Network mode?
Log onto the web interface. Go to
Settings > Network Settings > Network
Selection > Select the drop down box
called Automatic and choose LTE only or
3G only. (You need to press Disconnect
first).
L
w
in
a
How do I
manually select a
carrier?
Log onto the web interface. Go to
Settings > Network Settings > Network
Selection > Manual (You need to press
Disconnect first). Press Search
How do I enable
USB tethering?
Connect the device to your computer,
then follow the on screen steps using
the CDROM to install the USB
connection. You may need to uninstall
previous device installations first if
applicable.
How do I
configure APN’s
Log onto the web interface. Go to
Settings > Network Settings > APN. See
the example in the above guide for mre
details.
How do I check
for Software
Updates?
From the web interface select Settings >
Device Settings > Software Update
How do I get
more technical
support?
Visit
ztemobiles.com.au
or call 1300 789
475 during office house AEST.
