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30 

FAQs &Troubleshooting 

Symptom 

Solution 

How do I check the 

software version? 

Menu > Settings > About phone > Build number 

How do I reset to 

factory defaults? 

Menu> Settings > Phone settings >Reset >Factory data 

reset 

How do I configure the 

MMS Settings? 

Messages> Options > Settings> MMS 

How do I configure 

Email settings? 

Menu > Email 

How do I copy Contacts 

to or from my SIM card? 

Contacts > Options > Import/Export.Choose a method and 

follow the directions on screen 

How do I select 

Network mode? 

Menu > Settings >Wireless & networks > Mobile networks > 

Preferred network type 

How do I manually 

select a carrier? 

Menu > Settings >Wireless & networks >Mobile networks > 

Network operators > Search networks 

 

 

Summary of Contents for Telstra Lite 2

Page 1: ...TE Australia provides dedicated support with a call centre and social media outreach Search ZTE Australia on Facebook and Twitter to keep in touch ZTE 2020 Ver1 0 Feb 2020 The SAR value for this device is published on ztemobiles com au ...

Page 2: ... to know your phone Charging the Battery 8 Switch your phone on 8 Wake up your phone 9 Make and answer calls 9 Make a call 9 Answer a call 11 Reject a call 11 End a call 11 Adjust the volume 11 Turn the speaker on or off 11 Add a multi party or Conference call 12 Contacts 12 Add new contact 12 ...

Page 3: ... Import Export contacts 14 Share a contact 14 Messaging 15 Send messages 15 Receive messages 16 Email 16 Main Menu 16 Connectivity 17 Bluetooth 18 Connect to a Computer to transfer files 19 Flight mode 19 About phone 20 Camera 21 Video recording 21 Media Centre 22 ...

Page 4: ...c Player 22 Sound Recorder 23 Gallery 23 FM radio 24 More Applications 24 Browser 24 File manager 24 Calculator 25 Calendar 26 Technical Specifications 28 FAQs Troubleshooting 30 Disposal of your old phone 34 ...

Page 5: ...4 Getting started ...

Page 6: ...e is a diagram of the SIM card next to the SIM slot 5 microSD memory is an optional extra to expand your personal storage The phone accepts microSD cards up to 32GB with FAT32 format 6 Replace the battery back cover and press to lock down Left Soft Key Messages Long press to review Notifications Right Soft Key Contacts Power key Press and hold long press to switch the handset On Press to light up ...

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Page 9: ...lly Check the plug and socket are aligned correctly Do NOT use excessive force which may damage the USB port Be careful to avoid tripping on the lead whilst it is plugged in Physical damage to the USB port is not covered by warranty Switch your phone on After inserting the SIM card replace the battery and the back cover Then press and hold the Red key for 2 seconds to switch the handset on The pho...

Page 10: ...he Star key to unlock it Make and answer calls Make a call You can make calls from the keypad call log or Contacts app Directly make a call From the home screen enter the phone number using the key pad then press the Green Call Key to make the call Make a call from the Call History list Press the Green Call Key to open the call log screen Select a recent caller from the list using the navigation k...

Page 11: ...age Press Options Left soft key Call then press the Green Call Key to dial Make an international call Press the star key to open the dialer then long press the star key until the star that appears turns into a plus sign When the call is made the plus sign is replaced by the calling country s International code IDD eg Australia s IDD is 0011 Then enter the country code region code and phone number ...

Page 12: ... answer the call Reject a call Press Hang Up Right Soft Key or the Red Key to reject a call End a call To hang up a call press Hang Up Right Soft Key or press the Red Key Adjust the volume During a call you can raise or lower the volume by using the Up and Down navigation keys Turn the speaker on or off During a call press the Options Left Soft Key Speaker to turn the speaker On To turn the speake...

Page 13: ...ference call Contacts You can go to Contacts by pressing the Left Soft Key or Menu Contacts App Add new contact Press Contacts Options Add contact Select Phone or SIM Card to specify where the contact will be stored The first field is First name if you want to enter a title such as Mr Mrs Dr press the Up or Right navigation key to highlight the small down arrow to the right of the First name field...

Page 14: ...hlight to contact to delete Press Select Options Delete then confirm with the OK key To delete multiple contacts Press Options Multi Select Select the contacts you want to delete one by one by pressing the Ok key when they are highlighted To select all contacts use the Up navigation key to highlight Selected 0 then press the Ok key When the required selections are made Press Options Select Ok key ...

Page 15: ... the Up navigation key to move up to the Search field Press a letter key on the keypad The phone will automatically list all matched contacts containing that letter Scroll up or down the Contacts list to select the chosen Contact or press another letter to refine the search Import Export contacts In Contacts press Options Import Export Choose whether to import from export to the SIM card or input ...

Page 16: ...st 3 Press the Down arrow key to Input text The default text entry mode is Multi tap Multi tap means that if you press a key quickly it will cycle through the letters as indicated on each key Press and hold on the key to select a predictive text mode indicated by T12 abc T12 Abc or T12 ABC To return to Multi Tap select abc Abc or ABC Select 123 to input numbers 4 Press Options Add attachmentsto se...

Page 17: ...to reply to the message Press Back then Send Email Menu Email select your email service provider or select Other then add the details Enter your full email address and then password to configure your mailbox You can also browse your email on line for web based email providers Main Menu Use the navigation keys to highlight the required item then press the OK button to select it 1 Call history revie...

Page 18: ... 9 Settings Wireless network Accessibility Sound notifications Display Phone settings Call settings About phone System update Clock Calendar File Explorer Extra Sound recorder Video player Calculator Notes Torch Connectivity Your phone can connect to the Internet via your mobile phone operator The icons on the Status bar indicate which kind of data network you re connected to ...

Page 19: ... Wi Fi data usage go to Menu Settings Wireless networks Data usage Wi Fi data usage Bluetooth Via the Bluetooth function you can exchange data with other Bluetooth devices that are within a short distance Turn on off Bluetooth Go to Menu Settings Bluetooth Press OK to switch Bluetooth On or Off Available devices will be shown on the screen Pairing 1 Your phone will scan for and display all availab...

Page 20: ...ndow On your PC use Windows Explorer to open the CD Drive X USB_Driver then double click Setup to install the handset drivers X will be the drive letter that Windows assigns Subsequently select Media Device MTP from the notifications window which will open the handset in Windows Explorer MAC On your MAC download and install Android File Transfer Connect your handset using the USB data lead supplie...

Page 21: ...d you can activate Flight mode You will not be able to make answer calls send receive messages in Flight mode Go toMenu Settings More Flight mode About phone You can check the phone s status battery use software version etc Go to Settings About phone Status ...

Page 22: ...cation Light sensitivity setting ISO Brightness WhiteBalance WB Picture size Shutter tone and auto preview 3 Press OK to take a photo 4 Press Gallery to view your photos Video recording Your phone can record video clips 1 Go toMenu Camera 2 Use the let right keys to select the option to activate the video recorder 3 Press Options to change Storage location and Video quality 4 Press OK to start rec...

Page 23: ...otos and listen to the radio Go toMenu Media centre Music Player Listen to music saved in the phone or on a memory card Go toMenu Media centre Music A list of available songs will be displayed Press OK to play the highlighted song press OK again to stop play Press Options to set a playlist set a song as a ringtone etc ...

Page 24: ... recording or Pause to pause the recording When paused press Resume to continue the recording When you have finished recording you change the default filename and press Save to save it or press Discard to cancel it Press List to view saved recordings and play them or press Options to manage the recordings Gallery Menu Gallery View your pictures and videos ...

Page 25: ...ile listening to the radio the radio will turn off Go toMenu FM Radio The FM radio scans and saves available stations automatically More Applications Browser Go to Menu Browsericon to use the internet Press Options to enter a URL create Bookmarks and to check your browsing history File manager Go toMenu File Manager icon You can view all files saved in the phone or on the memory card ...

Page 26: ...imer Go to Menu Clock TimerSelect Play to start the timer Press Stop to stop the alert Press 1 to add 1 minute press to add a new timer event Stopwatch Go to Menu Clock Stopwatch Select Play to start the Stopwatch You can Record the time Pause the time or Share the results Calculator Go to Menu Extra Calculator On the Calculator screen slide the screen to the right or left to switch between ...

Page 27: ...calendar name A tick should appear to left of the calendar Creating a new Event 1 Press Add to create a new calendar event 2 Enter the event name and location 3 To set the duration for the event SelectFrom and To 4 Enter the event time zone and description 5 If you have more than one calendar select the calendar where you want to save the event 6 Select the Repetition 7 Set the time of the reminde...

Page 28: ...l calendar If you join your Google calendar on line you are able to sync that into your phone calendar 1 On the calendar screen SelectOptions Calendars to display 2 Select which calendars you would like to be displayed and press Sync ...

Page 29: ...wn 50M Up 3G UMTS 850 HSPA 42Mbps data Display 2 8 240 x 320 main screen Camera 2MP rear camera with flash VGA front camera CPU Memory SC9820E Dual core 1 2GHz CPU 512MB internal storage Expandable external storage microSD HC up to 32GB Operating system Proprietary based on Android Battery Capacity 1800mAh Li ion user replaceable ...

Page 30: ...rge Time 3 4 hrs with AC Charger Standby time Up to 280 hours subject to network Voice talk time Up to 5 hours subject to network Connectivity Bluetooth 3 5mm jack NAHJ micro USB SIM Card Micro SIM 3FF format ...

Page 31: ...S Settings Messages Options Settings MMS How do I configure Email settings Menu Email How do I copy Contacts to or from my SIM card Contacts Options Import Export Choose a method and follow the directions on screen How do I select Network mode Menu Settings Wireless networks Mobile networks Preferred network type How do I manually select a carrier Menu Settings Wireless networks Mobile networks Ne...

Page 32: ...t Addto add a new APN How do I enable Flight Mode Menu Settings Wireless networks Flight mode How do I clear my Browser Menu Browser Options Settings Clear browser data How do I check Call forwarding etc Menu Settings Call settings Calls Call forwarding Call barring Call waiting Caller Id How do I check for Software Updates Menu Settings System update How do I get more technical support Visit ztem...

Page 33: ...by itself An alarm or calendar event switches the handset on automatically No incoming ring or alarm tone Press the Volume Up key to enable the Ringtone Check the ringtone and ring volume settings The handset switches off after charging The handset is charging in the off state Press and hold the Red key to switch the handset ON I cannot charge the phone Confirm the charger is properly inserted Rem...

Page 34: ... is supported between different Bluetooth devices and standards ERROR MESSAGES Message Solution No SIM Card Check a valid SIM card is inserted See the Getting Started section Enter PIN code You have set a SIM PIN Please enter your SIM PIN code Enter PUK code Contact your Service Provider to get the PUK code Enter Unlock Code Contact your Service Provider to obtain the network unlocking code ...

Page 35: ...household waste via designated collection points provided by government or local authorities 3 The correct disposal of electrical and electronic products will help protect the environment and human health Australia Please return your old device to any Mobile Muster collection point or use the Mobile Muster freepost provided with your new handset Mobile Muster diverts all returned devices from land...

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