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Appendix
42
Problems and their solutions
Symptoms
Possible Causes
Solutions
Phone won’t turn on
The battery is flat
Charge the battery
Poor contact
Reinstall the battery
Phone turns itself
off
Battery very low
Charge the battery
Poor standby time
Deceasing of battery
performance
Replace the battery
Weak network signal
Turn off the phone
Can’t connect to
the network
Weak network signal
Move to where the signal
is stronger
Out of the service area
Make sure you’re in a
network service area.
Calls keep cutting
off
Weak network signal
Move to where the signal
is stronger
Phone doesn’t ring
when I receive
incoming calls
Phone is set to ‘Mute’ or
minimum volume.
Enter Settings > Profiles to
select a Non-silent mode,
or increase the ring