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Troubleshooting
If your phone appears following phenomenon in the process of application, please read
following relative information at first. If the problems still can not be solved, please contact with
the distributor or service provider.
Problem Check
Point
When switching on the phone,
it prompts “Enter PIN”.
Please input your PIN Code which offered with UIM Card
together. If you have changed PIN code, please input new PIN
code. You can also set PIN code deactivated, see “9.2 Security
Settings”.
When switching on the phone,
it prompts “Insert card and
restart phone”.
Please check whether valid UIM card is inserted or not.
No key beep on pressing keys. Please check the setting of Key Beep in
Profiles
.
When there is an incoming
call, the prompt ringer not
rings.
Please check the setting of sound Alert Type and ringer
Volume in
Profiles
.
No prompt tone at alarm time. Please check relative sound setting (Alert Type and ringer
Volume in
Profiles
).
Messages cannot be sent.
Please check the signal of network.