101
Troubleshooting
If you encounter problems while using the phone, or if it
performs abnormally, you can refer to the chart below. If your
particular problem cannot be resolved using the information
in the chart, contact the dealer where you purchased the
phone.
Problem
Possible causes
Possible solution
The network signal is
too weak at your current
location, for example,
in a basement or near
a tall building, because
wireless transmissions
can not effectively
reach it.
Move to a location
where the network
signal can be properly
received.
The network is busy at
the current time (for
example, during peak
times, there may be
too much network
traffic to handle
additional calls).
Avoid using the phone
at such times, or try
again after waiting a
short time.
Poor
reception
You are too far away
from a base station for
your service provider.
You can request a
service area map from
your service provider.
