Zte R3000 User Manual Download Page 68

Page: 68 / 69

Problems and their solutions

Symptoms

Possible Causes

Solutions

Phone won’t turn
on

The battery is flat

Charge the battery

Poor battery contact

Reinstall the battery

Phone turns itself
off

Battery very low

Charge the battery

Poor standby time

Battery not holding charge

Replace the battery

Weak network signal

Turn off the phone

Can’t connect to
the network

Weak network signal

Move to where the signal is strong
stronger

Out of the service area

Make sure you’re in a network
service area

Calls keep failing

Weak network signal

Move to where the signal is strong

Phone doesn’t
ring when
receiving
incoming calls

Phone is set to ‘Mute’ or
minimum volume.

Enter ‘Settings’ to select a
Non-silent mode, or increase the
ring volume.

Summary of Contents for R3000

Page 1: ...GSM Digital Mobile Handset ZTE R3000 User Guide ...

Page 2: ...Document Information Version Revise Date Reviser Soft Version Note 2012 8 yan lian Chen Argentina BGH ...

Page 3: ...ut the prior written permission of ZTE Corporation The Bluetooth trademark and logos are owned by the Bluetooth SIG Inc and any use of such trademarks by ZTE Corporation is under licence Other trademarks and trade names are the property of their respective owners ZTE Corporation reserves the right to make modifications on print errors or update specifications in this guide without prior notice Ver...

Page 4: ...Y DEFINITIONS 10 DESCRIPTIONS OF ICONS ON THE STATUS BAR 11 SCREEN CONTROL 12 HOME SCREEN 12 SWITCH TO SLEEP MODE 14 WAKE UP YOUR PHONE 14 INSERTING AND REMOVING THE SIM 14 INSERTING AND REMOVING A MEMORY CARD 16 USING THE BATTERY 17 POWER ON OFF 19 MAKING AND ANSWERING CALLS 20 ...

Page 5: ... ADJUST THE VOLUME 21 TURN THE SPEAKER ON OR OFF 21 ADD ONE CALL 22 CONTACTS 23 ADD NEW CONTACT 23 DELETE A CONTACT 24 DELETE CONTACTS 24 EDIT CONTACT DETAILS 24 SEARCH CONTACTS 24 SHARE A CONTACT 25 MESSAGING 26 SEND MESSAGES 26 RECEIVE MESSAGES 27 ...

Page 6: ...MAIL 28 LOGIN TO THE EMAIL ACCOUNT 28 SEND EMAILS 28 CHECK EMAILS 29 NETWORK APPLICATIONS 30 GETTING CONNECTED TO THE INTERNET 30 WLAN 31 BROWSER 32 BLUETOOTH 33 SETTINGS 35 FLIGHT MODE 35 SOUND SETTINGS 35 CALL SETTINGS 36 DISPLAY SETTINGS 37 ...

Page 7: ...IME SETTINGS 40 LANGUAGE AND INPUT METHOD 40 EXPERIENCING MULTIMEDIA 42 CAMERA 42 CAMCORDER 43 MUSIC 44 GALLERY 46 RECORDER 46 MORE APPLICATIONS 48 FILE MANAGER 48 ALARM 48 CALCULATOR 49 CALENDAR 49 FM RADIO 50 OTHER APPLICATIONS 51 ...

Page 8: ... CURRENT TEXT MODE 52 USING PREDICTIVE TEXT 52 USING THE KEYPAD 53 APPENDIX 54 CARE AND MAINTENANCE 54 FCC REGULATIONS 55 DECLARATION OF ROHS COMPLIANCE 58 DISPOSAL OF YOUR OLD PHONE 59 PROBLEMS AND THEIR SOLUTIONS 60 ...

Page 9: ...ow when you might need it And don t worry if the pictures we use to demonstrate your phone s functions look a little different from what you see on its screen It s the functions they show that matter Lost or stolen If your phone goes missing please tell your service provider as soon as you know That way other people can be barred from using it Obviously it s best to keep your phone with you at all...

Page 10: ... as pacemakers as it could cause them to malfunction It can also interfere with the operation of fire detectors and other automated equipment For more information about how your phone affects pacemakers or other electronic equipment please contact the manufacturer or your local distributor Your phone may cause interference when used near TVs radios or automated office equipment while flying Your p...

Page 11: ...t Follow all hospital regulations and turn it off when you re asked to by posted warnings or medical staff at a petrol station Don t use your phone at petrol stations In fact it s always best to switch off whenever you re near fuels chemicals or explosives around water Keep your phone away from water or any other liquid It s not a waterproof model making repairs Never take your phone apart Please ...

Page 12: ...ht not be good for their health original accessories Only use the original accessories supplied with your phone or those approved by the manufacturer Using unapproved accessories may affect performance make the warranty void break national regulations on the use of mobile phones or even cause injury near explosives Turn off your phone in or near areas where explosive materials are used Always obey...

Page 13: ...umber in the UK 999 and press send Explain exactly where you are and don t hang up until help has arrived working temperature The working temperature for the phone is between 0 and 40 Please don t use the phone outside that temperature range as it might cause problems At very high volume prolonged listening to a mobile phone can damage your hearing ...

Page 14: ... stores provide a battery recycling service too Never throw the battery into a fire it s highly inflammable and could explode hurting you or somebody else When you put the battery into your phone there s no need to use force Exerting too much pressure could make it leak overheat explode or burst into flame Never take the battery apart This may result in leakage overheating explosion or fire If the...

Page 15: ...ed or leaking battery If they get on your skin wash with lots of water and seek medical assistance if required Charger care and safety Only plug the charger into voltages between 110VAC and 220VAC Using a voltage outside that range can damage the phone charger and cause the battery to leak or catch fire Never short circuit the charger this may cause electrocution overheating or damage Don t charge...

Page 16: ...g fire or electrocution Don t take the charger apart It could cause injury give you an electric shock or catch fire Never touch any charger electric cable or socket with wet hands Don t place heavy objects on the electric cable If the cable is damaged don t try to mend it yourself it could cause a fire or electrocute you Always unplug the charger before you clean it When unplugging the charger hol...

Page 17: ...9 End key Touch screen Back key Menu key Earpiece Speaker Camera Power k USB port Send key Delete key Camera key Navigation FN key Space Home key Volume keys Headset jack Getting to know your phone ...

Page 18: ...me key Press to go back to the home screen Back key Press it to open the previous screen you were working in Camera key Press it to open Camera Power key Press it to turn on off the display Press and hold it to open a menu with options for Silent mode Flight mode and turning off the phone Volume keys Adjust the volume Press and hold it to quickly adjust the ringtone volume ...

Page 19: ...evel Calling or call in progress You have missed calls Call forwarding Call speaker You have an unread SMS You have new voicemail You have an unread MMS Alarm on Call alert on vibrate only Call alert on vibrate and ring Call alert on mute Headset connected Stopwatch on Bluetooth on You have not inserted a SIM card ...

Page 20: ... or horizontally on the screen Long press Hold your fingertip on an item or icon to see its menu if it has one Drag Touch and without lifting your finger drag an item to move it around the screen or into a file etc Home Screen Open and close notification panel When a new notification appears on the notification bar you can drag the notification bar down to open the notification panel To close the ...

Page 21: ...or right Screen indicator Small dots at the top of the screen indicate which screen you re viewing Delete items on the homepage 1 In the idle mode press the menu key until the pops up 2 Tap the item you want to delete Change wallpaper 1 On the home screen press the menu key and then press Wallpaper 2 Select wallpaper from System provided or Gallery 3 Select one image and press the menu key 4 Press...

Page 22: ... straight to sleep mode Wake up your phone After the phone switches to the sleep mode the screen will be turned off and locked When you want to use your phone just wake it up and unlock the screen like this 1 Press the Power key to turn on the screen 2 Drag upward to unlock the screen Inserting and removing the SIM Your phone needs SIM card to work To keep it simple we ll just call it SIM from now...

Page 23: ...handling it and keep well away from any magnetic or electric source Here s what you do 1 Switch off your phone and disconnect any external power 2 Remove the back cover and then the battery 3 Hold your SIM on the cut corner and slide it face down into the card holder 4 Insert the battery 5 Replace the back cover ...

Page 24: ...any data saved on the card 1 Turn off your phone remove the battery and disconnect any external power 2 Slide the metal clasp back and then open 3 Insert the memory card into the slot 4 Close the clasp and slide into place to secure the card And to remove the memory card simply reverse those steps But always remember to turn your phone off and take the SIM out before ...

Page 25: ...tery Inserting the battery 1 Open the battery cover on the back of your phone 2 Align the battery s contact points with those of the phone and gently press the battery down into place 3 Replace the battery cover clicking it back into position ...

Page 26: ...he first three times you use the battery make sure it s completely drained before recharging And then recharge it fully That will help ensure its optimum performance and long life 1 Connect the charger to your phone and plug it into an 110V 220V socket 2 The battery indicator in the corner of the screen will scroll up and down to show you it s charging If the phone s battery has been fully drained...

Page 27: ... When you turn your phone on it ll automatically check the SIM and show the following information on screen Input phone lock code If you ve set a lock code Input SIM PIN If you ve set a PIN for your SIM Note The PIN is supplied with your SIM Please replace it with your own PIN as soon as possible Enter the wrong PIN three times and your SIM will be locked Then you ll need to contact your network s...

Page 28: ...in menu tap the contacts icon to display the list of contacts select the desired contact and press the call button beside the number to make the call Make the call from call log In the main menu tap call log and then the call button beside the number to make the call Make an international call On the home screen press the key then tap in the country code or region code city code and phone number ...

Page 29: ...ress the Send key to answer the call If your earphones are plugged in press the send button on the wire to answer the call Reject a call Press the End key to reject a call End a call Press the End key to hang up Adjust the volume In a call you can raise or lower the volume by using the Volume keys Turn the speaker on or off ...

Page 30: ...all press to turn on the speaker and press again to turn it off Add one call In a call press to put the current caller on hold while you make a new call This function requires the support of the network operator ...

Page 31: ... contacts Groups display a group of contacts All of your contacts are displayed alphabetically in a scrolling list Slide your finger up or down to scroll quickly A tab briefly appears on the list which you can drag up and down to scroll very quickly Add new contact 1 In contacts press the menu key to select add 2 Input all contact information Slide up to move to the next field 3 Press icon to sele...

Page 32: ...ts press the menu key and then select delete 2 Select the contacts you want to delete then press menu key delete Edit contact details 1 In contacts press and hold the contact whose details you want to edit 2 In the menu that opens tap edit contact 3 Edit the contact information Search contacts 1 In contacts select search 2 Input a key word for the contact you want to find The phone will ...

Page 33: ...matically list all contacts that match Share a contact 1 In contacts tap the contact you want to share 2 Tap the menu key and then share 3 Select share with message or share with application Bluetooth or Email ...

Page 34: ...2 Input the telephone number in the to field You can also press the button to select a phone number from contacts 3 Press tap to compose to input text Press the menu key to select either Save save the message Insert insert emoticon preset message or add an attachment to the message Subject convert to multimedia message and add a subject for the message Cc Bcc copy the message to other persons 4 Fi...

Page 35: ...tact or number will be aligned chronologically in one message thread You can manage these threads in the messaging screen Press one thread on the messaging screen then press the menu key to select Delete delete the message Copy copy message to archive SIM phone or memory card Insert insert emoticon preset message or add an attachment to the message Messaging settings In messaging select the menu k...

Page 36: ...Yahoo Hotmail etc 3 Input email address and password 4 Press the Menu key and then Finish to login to the email account Note Different mail servers may have different configuration parameters when you manually set a mail server Please consult your mail service provider for detailed configuration parameters Send emails After the logging into an email account your phone will automatically enter the ...

Page 37: ... the email To input a Cc or Bcc address tap the Menu key and then Cc Bcc You can add an emoticon multimedia attachment etc by selecting Insert 2 Press the Menu key and then press Send Check emails 1 Open Email 2 Select the mail box you want to check 3 Press the Menu key and then select Refresh to see any new emails in the inbox 4 Select and press the emails you want to view ...

Page 38: ... be enabled disabled manually Data connection Different locations may have different mobile networks available Initially your phone is configured to use the fastest mobile network available for data But to use less battery power you can configure your phone to use only the slower 2G network You can also configure your phone to access a different set of networks entirely or to behave in special way...

Page 39: ...e home screen press Settings Network connectivity 2 Drag the WLAN icon to the right 3 Press WLAN settings Refresh Your phone will automatically search for WLAN networks 4 Select the network you would like to connect to from the list If you ve selected an open network your phone will automatically connect to it If you ve selected a security network you need to input the security password ...

Page 40: ... Press the Menu key Select Menu key Favorites Bookmarks to find the bookmark you want to open and press Saved pages or History to open other web pages Browse web After opening a web page slide your finger around the screen to view other parts of the page Settings Go to the Internet screen and select Menu key Settings From there you can suit your browse style by choosing how page content is display...

Page 41: ...nd other electronic devices in the vicinity Turn Bluetooth on off 1 On the home screen press Settings Network connectivity 2 Select Bluetooth and drag to the right to turn it on Pairing Bluetooth devices 1 In the Bluetooth settings menu select Paired devices Press Menu key then select Search 2 Your phone will scan and display all Bluetooth devices found 3 Select the device you want to pair with 4 ...

Page 42: ...earch for and pair with as described above a Bluetooth enabled device Change your phone s Bluetooth name 1 On the home screen select Settings Network connectivity 2 If the Bluetooth function is not turned on drag the icon to the right to activate it 3 To edit the name of your device tap Bluetooth settings My device name 4 Return to Bluetooth settings and tick the Visibility box so that other Bluet...

Page 43: ... You will not be able to make answer calls send receive messages or browse the internet in Flight mode 1 On the home screen press Settings Network connectivity 2 Drag to the right so that all wireless connections will be turned off when Flight mode is enabled Tip On the home screen you can press and hold the Power key then select Flight mode Sound settings Select Settings Sound settings and you ll...

Page 44: ...ns Notification sound choose the sound for new events notifications New message ringtone select the ringtone you want to hear when you receive a new message New Email ringtone select the ringtone you want to hear when you receive a new email Call settings Call waiting If you are already on a call when another one comes in you ll hear the call waiting tone The phone shows the number name of the wai...

Page 45: ... incoming calls as required Please contact your network service provider for more information Display settings Select Settings Display settings for the following options Wallpaper set different wallpapers for home screen and lock screen Brightness adjust the brightness of the screen Screen auto lock adjust the screen auto lock timing Indicator light Choose whether the indicator light is on or off ...

Page 46: ...he PIN From idle mode select Main menu Settings Security settings Phone and SIM PIN lock To change the PIN code from idle mode select Main menu Settings Security settings Phone and SIM Change PIN PIN2 Note If you change the PIN please remember the new number PIN2 is needed for some settings Use the same procedure as for the PIN Phone security A password can protect your phone and help avoid misuse...

Page 47: ...e and SIM Change password Change the password to something you can easily remember but isn t too obvious to others PUK Code A PUK Personal Unlocking Key code is required to unlock your SIM When the SIM is locked you have to enter the correct PUK code and then enter the new PIN The SIM can then be used normally A PUK code may be supplied with a new card Contact your service provider for more inform...

Page 48: ...rred format and city Language and input method Language To choose your preferred language tap Main menu on the home screen and select Settings Language input method Language Input method settings The input options available are Smart abc abc Smart es es and Numeric To select one of those tap main menu on the home screen and select Settings Language input method Input method settings Preferred inpu...

Page 49: ...41 set T9 input method Simply set input method T9 to on or off ...

Page 50: ...lease respect others rights and abide by the local regulations and customs Open the camera In the Main menu tap the Camera icon Take photos 1 Aim the camera lens at your subject framing it on the screen and when you re happy Tap to take a shot 2 To view the shot just tap the picture in the right corner of the screen Or select Main menu Gallery to view all your pictures ...

Page 51: ...sure tap until it enlarges and then rotate the icon To zoom in or out tap TIP To change quickly from camera to camcorder or vice versa use the switch Camcorder Your phone can record video clips but as with the camera please respect others rights and abide by the local regulations and customs Open the camcorder In the camera interface drag the icon up to open the camcorder ...

Page 52: ...r screen tap to change mode tap to alter white balance tap to change exposure value and tap for a different camcorder setting Music Thanks to your phone s music player you can listen to music that s been saved to an SD card Open the music player First copy music files to a mounted SD card On the home screen tap the music icon to open the music player ...

Page 53: ...hat you want to play you can create playlists To do this 1 Press songs 2 Select the music file s you want to add to a playlist and long press on it until the shortcut menu pops up 3 Tap add to playlist 4 Tap new playlist 5 Input the name for a new playlist 6 Press OK In this case the music files you selected will be automatically added to the newly created playlist Manage playlists 1 In Music pres...

Page 54: ...d Delete delete the playlist You can only delete playlists that you ve created Gallery The gallery categorises your pictures and videos and stores these files in folders Tap a folder to view the pictures or videos inside Recorder You can record audio files using the recorder It s very useful for taking notes etc Open the recorder Before opening the recorder please insert an SD card Then on the hom...

Page 55: ...ress to stop The recording is saved automatically Then you can tap Menu Record list to hear what you have recorded Delete recordings 1 From the recording screen tap the Menu key and select record list 2 Press and hold the audio file you want to delete until the shortcut menu pops up Select Delete ...

Page 56: ...n the phone or on an SD card Alarm adding an Alarm 1 From idle mode select Main menu Alarm 2 Press the Menu key Add to add the alarm you require from the alarm setup screen Hour Set as required Minute Set as required Repetition Sunday Saturday Ringtone Drag the button to the right to turn on the alarm sound ...

Page 57: ...f the alarm time has passed it cannot be saved Even if the phone is turned off the alarm will automatically turn the phone back on so that it can ring Turning an alarm on off From the alarms screen drag the button to right left to turn the alarm on or off Calculator From idle mode simply select Main menu Calculator and you re ready to calculate Calendar ...

Page 58: ...Select the Category from personal meeting special day birthday and others 5 Select the Repetition 6 Set the time of the reminder in Reminder 7 Enter the event location and any notes 8 Tap the Menu key to select Save View the event 1 From idle mode select Main menu Calendar 2 Tap the Menu key for Events to view them FM radio Your phone has a radio The earphones that come with it must be plugged in ...

Page 59: ...s the antenna Rotate the to find and listen to your preferred FM channel Other applications Your phone comes with many other applications such as Facebook and Messenger We suggest you explore the menu to see what s available ...

Page 60: ...om the combination of letters you ve pressed so far 1 Set the text method in T9 From the text inputting screen tap the FN key and then the Space key until the input method shortcut pops up Select Smart abc or Smart es 2 Press the key that corresponds to the letter you want to enter The letters are shown on the screen as they are entered The list of possible words changes as each key is pressed 3 W...

Page 61: ...be capitals New line press Input letters and common symbols there are letters and symbols on the keys In Smart abc abc Smart es es method press the keys to input the letters press the FN Key once and then press a keys to input the symbol located on the upper part of that key press the FN Key twice and you can continuously input the symbols located on the upper part of the keys In Smart abc Smart e...

Page 62: ...et where the charger cable connects to the phone Dust tends to gather there This will ensure a really good connection Don t use needles pen points or other sharp objects on the keypad or screen Don t use your phone with wet hands it could injure you and damage the phone Don t use your phone in dusty or dirty environment Keep your phone away from extremes of heat like radiators or ovens It may expl...

Page 63: ...e pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiated radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will...

Page 64: ...ts for exposure to radio frequency RF energy set by the Federal Communications Commission of the U S Government The exposure standard for wireless mobile phones employs a unit of measurement known as the Specific Absorption Rate or SAR The SAR limit set by the FCC is 1 6W kg Tests for SAR are conducted using standard operating positions accepted by the FCC with the phone transmitting at its highes...

Page 65: ...AR levels evaluated as in compliance with the FCC RF exposure guidelines SAR information on this model phone is on file with the FCC and can be found under the Display Grant section of http www fcc gov oet fccid after searching on FCC ID Q78 R3000 For body worn operation this phone has been tested and meets the FCC RF exposure guidelines for use with an accessory that contains no metal and the pos...

Page 66: ...factured by ZTE CORPORATION fully complies with the European Parliament s RoHS Restriction of Hazardous Substances Directive 2002 95 EC with respect to all the following substances 1 Lead Pb 2 Mercury Hg 3 Cadmium Cd 4 Hexavalent Chromium Cr VI 5 Polybrominated biphenyl PBB 6 Polybrominated diphenyl ether PBDE Our compliance is witnessed by written declaration from our suppliers This confirms that...

Page 67: ...he European Directive 2002 96 CE 2 All electrical and electronic products should be disposed of separately from normal household waste via designated collection points provided by government or local authorities 3 The correct disposal of electrical and electronic products will help protect the environment and human health ...

Page 68: ...ding charge Replace the battery Weak network signal Turn off the phone Can t connect to the network Weak network signal Move to where the signal is strong stronger Out of the service area Make sure you re in a network service area Calls keep failing Weak network signal Move to where the signal is strong Phone doesn t ring when receiving incoming calls Phone is set to Mute or minimum volume Enter S...

Page 69: ...61 Received prompt asking me to input PUK SIM locked because wrong PIN entered three times Contact your service provider and ask for a PUK ...

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