Making Connections
Phone Calls and Voicemail
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To call the 9-1-1 emergency number normally or when your account is restricted:
1. Unlock the screen. For more information, see
2. From home, tap
Phone
>
Keypad
.
3. Tap
.
As long as you are in an area covered by wireless service, the emergency call is placed.
Enhanced 9-1-1 (E 9-1-1) Information
This phone features an embedded Global Positioning System (GPS) chip necessary for utilizing E
9-1-1 emergency location services where available.
When you place an emergency 9-1-1 call, the GPS feature of your phone seeks information to
calculate your approximate location. Depending on several variables, including availability and
access to satellite signals, it may take up to 30 seconds or more to determine and report your
approximate location.
Important
: Always report your location to the 9-1-1 operator when placing an emergency call.
Some designated emergency call takers, known as Public Safety Answering Points (PSAPs), may
not be equipped to receive GPS location information from your phone.
Answer Phone Calls
The following information lets you know how to answer incoming calls, mute the ringer on incoming
calls, reject incoming calls, and more.
When you receive a phone call from a contact, the Incoming call screen appears and displays the
caller ID icon, name, and phone number of the calling party. When you receive a phone call from
someone who is not stored in Contacts, only the default caller ID icon and phone number appear on
the Incoming call screen.
Note
: If your phone is turned off, all calls automatically go to voicemail.
