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4

 FAQ & Answers

When you meet the following problems in service, please refer to the following answers to solve it. If 

the problems still exist, please contact with your suppliers.

Problem 

Description

Possible Causes

Problem Solving

The system can not run 

the installation program 

automatically.

The system configuration is not suitable for 

the auto run.

Open the visual disc of the modem program 

and start the autorun.exe.

After the full installation, 

the system doesn’t install 

the driver program 

properly.

The system configuration is not suitable for 

the auto run.

Please install the driver program manually. 

The driver program can be found in the 

installation address: C:\Program Files\

SMART BRO\drivers

After the modem is 

plugged in, the UI 

program doesn’t run 

automatically.

The system configuration is not proper.

Please open the UI program manually. You 

can find it in the Windows Quick start menu 

or the shortcut on the desktop.

After restarted the 

computer, there is no 

signal.

1.  The position of the USB Modem inner 

antenna is unfitting.

1.  Adjust the angle and position of the USB 

Modem.

2.  You are in the place where no GSM/

GPRS/WCDMA/HSDPA

network covered , such as underground 

parking lot, tunnel etc.

2.  Change to the places where there is good 

signal.

When the USB Modem 

has been plugged in, 

computer cannot find 

the visual disc of the 

USB Modem.

1.  The installation programs of the USB 

Modem haven’t been installed properly.

1.  Run the installation program first, then 

insert the modem. If you use the WinXP 

operating system, install the drivers 

according to the Windows indication 

information to operate.

2.  The modem isn’t inserted well.

2.  Restart the computer, or insert the modem 

again. 

3.  The SIM card isn’t inserted well, such as 

inserted in reverse.

3.  Insert the SIM card correctly again. Make 

sure the metal contact side should be 

inserted inside

Message sent failed.

1.  The SMS center number isn’t correct.

1.  After consulted with service provider, 

configure the right number in Message 

settings.

2. The network is busy and other reasons.

2. Try later. 

Summary of Contents for MF626

Page 1: ...GLOBUL Connect Center ZTE MF626 User Manual ...

Page 2: ...ZTE MF626 HSDPA USB Modem User Manual ...

Page 3: ...tronic or mechanical including photocopying and microfilm without the prior written authorization of ZTE Corporation There may exist possibility of inconformity between the manual and new publishing documents we promise a timely update No prior notification for the updated materials but transfer into update version Version No Release 1 1 Edition Time December 2008 ...

Page 4: ...1 Interface introduction 15 3 1 1 Main Interface 15 3 1 2 Description of Mini Icons 16 3 2 Connecting Internet 17 3 3 SMS 19 3 3 1 Read SMS 19 3 3 2 Create new message 20 3 3 3 The SMS box Operating Guide 21 3 4 Phonebook 22 3 4 1 Creating a new contact 22 3 4 2 Modifying contacts 22 3 4 3 Deleting contacts 22 3 4 4 Sending SMS to a contact 22 3 4 5 Searching for a contact 22 3 5 Settings 22 3 5 1...

Page 5: ...re with medical devices like hearing aids and pacemakers Please always keep them more than 20 centimeters away from such medical devices when they are turned on Turn the modem off if necessary Consult a physician or the manufacturer of the medical device before using the modem Be aware of the usage limitation when using a modem at places such as oil warehouses or chemical factories where there are...

Page 6: ...recommended requirement 1 5 Functions Functions SMS service data service applied management data concurrence support MicroSD card etc 1 6 Specification Interface Type USB 2 0 high speed Systems supported Supports most types of laptop and desktop PC Operating systems Windows 2000 XP SP2 Vista Apple MAC OS X 10 3 10 4 10 5 Functions SMS service Data service Applications management Data concurrent su...

Page 7: ...lanation is given of all different situations LED indication USB Modem working status Red Error Status or Modem not ready yet busy starting up Green blinking Attached to GPRS network Green burning Active connection via GPRS network Purple blinking Attached to UMTS or HSDPA network Purple burning Active connection via UMTS network Blue burning Active connection via HSDPA network ...

Page 8: ...owing installation interface if the laptop and desktop PC supports automatic installation If the laptop and desktop PC doesn t support automatic installation start the installation program by run the AutoRun exe from the CD ROM drive The following installation interface will show how to start installation Strongly recommend you to exit other programs and click Next Read the agreement carefully If ...

Page 9: ...can select a different location by pressing Change then click Next The modem software GLOBUL Connection Manager begins to install The system show the installation progress wait a minute and the following screen will show up Click Finish to complete the installation ...

Page 10: ...rd into the USB Modem First you should insert your SIM card into the USB Modem and confirm that your SIM card support data service GPRS UMTS or HSDPA etc If you have questions on this please consult your service supplier To install SIM card First take down the modem cap then the USB connector is visible Pull the plastic socket above the USB connector out Note Do not pull the socket rudely for the ...

Page 11: ...a click when the SIM card locks into place To Remove the SIM card from the USB modem First take down the USB cap Pull the plastic socket slightly and you can hear a click when the SIM card gets unlocked Take off the SIM card Insert the socket into the modem ...

Page 12: ...d The modem will be automatically recognized The system will automatically detect and recognize the new hardware and display the new icon in the desktop status bar indicating that the computer and the USB Modem have been connected properly After a few seconds the installation program will start automatically 2 3 Run the Application Software After the modem is correctly connected click the Start Pr...

Page 13: ...hich is relevant to the MicroSD card Pull out the USB modem directly if you want to disconnect the modem from the laptop or desktop PC 2 5 Software Uninstall Close the application program before the software uninstalls Click Start Programs GLOBUL Connection Manager Uninstall menu on the laptop or desktop PC Click Yes to confirm uninstall of the software Click Yes according to the indication then t...

Page 14: ...The interface will indicates the progress of uninstall When uninstall finish the Uninstall Complete interface will popup Click Finish to complete the application software uninstall ...

Page 15: ...ut corresponding operation Internet Connect to the Internet SMS Send SMS or read SMS Phonebook Save and view the different information of the contacts Settings Set normal relative information for the modem Help System information for Help 2 System information area Show the system status and different kinds of tips Icon Explanations The icon indicates the network signal intensity There are 6 stages...

Page 16: ...k type i e GPRS or HSDPA service The icon indicates the current network type i e GPRS or HSDPA service 3 User Area Show the man computer interaction information under various conditions 3 1 2 Description of Mini Icons When click the mini button the software will minimize as an icon on the system taskbar If connected to the Internet the minimized software won t influence the download of data or rec...

Page 17: ...oftware and hardware versions Exit Close the software and stop the modem from working 3 2 Connecting Internet You can browse web pages after you have accessed to Internet with the help of modem you can also receive SMS when surfing in the Internet 1 Connect to the Internet Click the Internet icon Then the system will ask you Connect to Internet Select Connect When connected there is a status bar i...

Page 18: ...ion of locking the SIM card If you use the SIM card provided by the other network provider maybe you can t connect to the network If you have any problem you can consult your network provider for further information 2 Internet connection records Click Internet connection records to check the log of Internet connection history ...

Page 19: ...nly be saved in computer not SIM New Messages Write a new message For example Message in InBox PC 2 Item s U SIM Card 1 Item s means The PC side has 2 short message and there are 1 short messages in the Inbox of the SIM card SIM Card capability means the SIM card can hold 30 short messages Different cards will have different capacities For more information please consult your supplier It will show...

Page 20: ...select one more group records The recipient s amount can be one or more Please use to separate recipients The SMS content can include 140 individual English characters including English symbols On the interface there will show total characters Click Send the prompt screen like bellow will appear on the interface Select Yes and then the edited short messages will be sent ...

Page 21: ...t of short messages sender s phone number delivered date and time Reply Reply short message to the sender Forward Send the short message to other recipients Move Change the current location at computer side or SIM card where the short messages are saved to the other location When the modem receives new short messages by default messages settings it will receive the messages by the SIM card and sav...

Page 22: ...contacts 1 Select a contact to modify and then double click it or click Edit 2 After the modification click OK 3 4 3 Deleting contacts 1 Select one or more contacts and then click Delete 2 At the prompt click YES 3 4 4 Sending SMS to a contact 1 Select one or more contacts and then click SMS 2 You will access in the writing SMS window automatically the selected contact mobile phone numbers will be...

Page 23: ...Button description Add Add new configuration files Delete Delete the selected configuration files Edit Edit the selected configuration files Set Default Select one configuration file from the list and set it as the current using files 2 Config File Select add to add new connection information to the system The Config File screen wills popup ...

Page 24: ...ier of SIM card for all above information The configuration information may be various according to the different network suppliers and network types 3 5 2 Security Settings 1 Enable the PIN Code When PIN enable item is selected please enter PIN code to use the modem and you can click Revise PIN to modify the number 2 Backup Phonebook and SMS If the item is selected it means that the Phonebook and...

Page 25: ...ct Automatic The system selects the available network automatically UMTS Only The system will only select the UMTS network GSM Only The system will only select the GSM network 3 Manual Select When the Manual is selected click the Apply button pop up the following window Wait a minute the supplier list will show in the windows and which with the blue and green icons can be selected Select a proper ...

Page 26: ...the number will be provided by the network supplier Please enter the country code before the number Validity period Set the time limit for saving SMS in the network side This function needs network supports In option 12 hours A day A week The longest period The default setting is the longest period permitted by the network Location of Saving New SMS Select Default to save in location set by networ...

Page 27: ...cannot hear corresponding alert 3 6 MicroSD card When you use microSD card in the modem the system will display the MicroSD card as a removable disk You can use it freely It is convenient for you to check the contents in your MicroSD card 3 7 Help Click Help icon and switch to the help interface Under the help topic you can get the USB Modem information about function introductions installation an...

Page 28: ... desktop After restarted the computer there is no signal 1 The position of the USB Modem inner antenna is unfitting 1 Adjust the angle and position of the USB Modem 2 You are in the place where no GSM GPRS WCDMA HSDPA network covered such as underground parking lot tunnel etc 2 Change to the places where there is good signal When the USB Modem has been plugged in computer cannot find the visual di...

Page 29: ...wser got problems 2 If the IE gets problems upgrade to the new version or reinstall the IE browser 3 The operating system is infected by virus Such as Worm Blaster which can take up a quantity of upload data flow and result that it can t receive downloaded data flow so that you cannot open any website 3 Use the professional anti virus software to check and kill the virus in the operating system co...

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