23
Problem Description
Possible Causes
Problem Solving
The network is busy.
Try later.
The APN in the user
configuration file is
incorrect.
Check the APN in the
user configuration file in
the “Network settings”.
The module data is
corrupted.
Local network access or
the target server maybe
experiencing problems.
Retry data request.
The network type has
been selected manually,
but is incorrect.
Reselect the network
type according to the
type of the (U)SIM card.
Connected to the
Internet, but it cannot
open any website
page.
After connection, you are
unable to open web
pages.
Check that the APN in
the configuration files is
correct.
IE browser is causing
problems.
Upgrade to the new
version or reinstall the IE
browser.
Your operating system
maybe infected by a
virus. Worm Blaster for
example can affect
upload and downloaded
data flow, resulting in an
inability to access a
website.
Use the professional
anti-virus software to
check and remove the
virus.
You have connected to
an APN which cannot
connect to the Internet.
This happens when you
are changing any preset
operator value in the
setting section. Check
the entry and enter the
correct APN from your
operator.
