Zte IDU, Quick Start Manual

Page: 13 / 22

13
Internet Related Problems
Symptoms Possible Problems / Solutions
I cannot access the Internet at all.

Please check your configuration settings.

Please wait 1~ 2 minutes for the device to initialize.

Check your network indicators.
The download or upload speed is
very slow.
The speed is dependent on signal strength. Check your
signal strength and network type.
I cannot visit the IDU configuration
web page.

Enter the correct IP address. You can view the
label on your device to get the default IP address.

Only use one network adapter in your PC.

Do not use any proxy server.
I cannot establish the Wi-Fi
connection between my device and
the client.

Make sure the Wi-Fi function is active.

Refresh network list and select the correct SSID.

Check the IP address to make sure your client can
obtain an IP address automatically in the Internet
protocol (TCP/IP) properties.

Type the correct network key (Wi-Fi password)
when you connect to the device.