Appendix
36
Problems and their solutions
Symptoms
Possible Causes
Solutions
Phone won’t turn on
The battery is flat
Charge the battery
Poor contact
Reinstall the battery
Phone turns itself off
Battery very low
Charge the battery
Poor standby time
Deceasing of battery
performance
Replace the battery
Weak network signal
Turn off the phone
Can’t connect to the
network
Weak network signal
Move to where the signal is
stronger
Out of the service area
Make sure you’re in a network
service area.
Calls keep cutting off
Weak network signal
Move to where the signal is
stronger
Phone doesn’t ring when
I receive incoming calls
Phone is set to ‘Mute’ or
minimum volume.
Enter Settings > Profiles to select
a Non-silent mode, or increase
the ring volume.