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ZTEC339 Mobile Phone After-sales Service Manual (Level 1) for India

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The contents of this document are protected by copyright laws and international treaties.
Any reproduction or distribution of this document or any portion of this document, in
any form by any means, without the prior written consent of ZTE CORPORATION is
prohibited. Additionally, the contents of this document are protected by contractual
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Copyright © 2009 ZTE Corporation

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Summary of Contents for C339

Page 1: ...ocument Document Name ZTEC339 Mobile Phone After sales Service Manual Level 1 for India Total 35 Pages cover included Drafted by Fu Yongjie Checked by Wang Fei Signed by Standardized by Approved by ZTE CORPORATION ...

Page 2: ...ndment Record Document No Version No Drafted Amended by Date Amendment Reason Main Amendment Content Fu Yongjie 2009 04 10 None None y Note Fill in the table when amend the document Write None in the column of Amendment Reason and Main Amendment Content in first edition ...

Page 3: ...d international treaties Any reproduction or distribution of this document or any portion of this document in any form by any means without the prior written consent of ZTE CORPORATION is prohibited Additionally the contents of this document are protected by contractual confidentiality obligations Copyright 2009 ZTE Corporation All rights reserved ...

Page 4: ...Cable Driver 4 3 3 Install Download Platform 6 3 4 Software Download 7 Chapter 4 Disassembly 10 4 1 Exploded View 10 4 2 Disassembly Flow 11 4 3 Disassembly Tools 12 4 4 Disassembly Steps 12 4 5 Composing 17 Chapter 5 Principle and Mainboard 18 5 1 Principle Block Diagram 18 5 2 Basic Component Distribution 18 5 3 PCB Layout 20 Chapter 6 Troubleshooting Flow Chart Level 1 22 6 1 Housing Failure 22...

Page 5: ...4 6 7 Card Unidentified 24 6 8 No Transmitted Voice 25 6 9 No Received Voice 25 6 10 No Ring Tone 25 6 11 Vibration Failure 26 6 12 Key Failure 26 6 13 Display Failure 26 6 14 Keypad LED Failure 27 6 15 No Signal 27 Chapter 7 Parts List 28 Appendix 29 After sales Technical Support Website 29 ...

Page 6: ...80MHz z Dimension 104 46 14mm z Weight 70g battery included z LCD CSTN 65K colors 128 128 dots z Memory 64Mbit Flash 16Mbit SRAM z Battery capacity 670mAh z Continuous talk time 160 hrs z Continuous standby time 160 min 1 3 Main Functions z Phone book 200 pieces z 32 polyphone tones 20 ring tones for incoming call 6 ring tones for short message z Memorize the latest 40 out call number z Memorize t...

Page 7: ...EC339 Mobile Phone After sales Service Manual Level 1 for India 2 z Short message 100 for inbox outbox z Other calculator game alarm clock stopwatch 1 4 Model Internal Model External Model ZTEC339 ZTEC339 ...

Page 8: ...nction Test 2 1 Function Test z ESN checking code 06 z Software version checking code 983 837 z Function test code 983 0 Input 983 0 to activate the function test mode and the handset will do LCD test ring tone test vibration test keypad test audio loop earphone test automatically ...

Page 9: ...set logos vary from country to country We take one model of C339 handset as an example in this document for reference only 3 1 Data Cable C350 download data cable code IS013032 3 2 Install Cable Driver y Note Data cable driver R52 VX USB Driver exe Be sure to install the cable driver before software download otherwise you will fail to do software download 1 Double click the icon ...

Page 10: ...ZTEC339 Mobile Phone After sales Service Manual Level 1 for India 5 2 The following is the main interface Click Next 3 Click Finish ...

Page 11: ...omputer enter Computer Management to check the port 5 Checking path right click My Computer click Manage click Device Manager click Ports 3 3 Install Download Platform y Note Software version DL_QSC6010V1 00 06 1 Double click the icon 2 The shortcut icon will appear after successful installation ...

Page 12: ...one can be switched on normally before software download Otherwise the mobile phone will fail to do software download Do not interrupt download in the process Such interruption may cause switching on failure The download process lasts 15 minutes 1 Double click the shortcut icon 2 The main interface is as follows Click Browse ...

Page 13: ...Manual Level 1 for India 8 3 Select Bin Files bin select correct software version click Open 4 Select correct port connect the data cable and handset the software version of the handset will appear on the platform automatically and click Start ...

Page 14: ...ZTEC339 Mobile Phone After sales Service Manual Level 1 for India 9 5 Downloading 6 Download successfully ...

Page 15: ...fter sales Service Manual Level 1 for India 10 Chapter 4 Disassembly y Note The handset logos vary from country to country We take one model of C335 handset as an example in this document for reference only 4 1 Exploded View ...

Page 16: ...hone 3 Back cover 15 Motor 4 RF plug 16 Receiver 5 Battery cover 17 Speaker conductive fabric 6 Screw 18 3C universal label 7 Mainboard 19 Model label 8 DOME 20 Model label 9 Internal antenna 21 Network access label 10 LCD 22 Waterproof label 11 Speaker conductive fabric 23 Anti counterfeit label 12 Shield stand 4 2 Disassembly Flow ...

Page 17: ...ZTEC339 Mobile Phone After sales Service Manual Level 1 for India 12 4 3 Disassembly Tools 4 4 Disassembly Steps 1 Take out the battery ...

Page 18: ...les Service Manual Level 1 for India 13 2 Screw off the four screws with screwdriver 3 Disassemble the front back covers with dismantle housing tool Pay attention to the position of locks during disassembly 4 The position of locks ...

Page 19: ...ZTEC339 Mobile Phone After sales Service Manual Level 1 for India 14 5 The disassembled front back covers the MIC should connect well with its contact during assembly 6 Take out the MIC with tweezers ...

Page 20: ...al Level 1 for India 15 7 Screw off the two screws with screwdriver 8 Loosen the two locks to disassemble the front cover and mainboard 9 The disassembled front cover and mainboard the receiver should connect well with its contacts during assembly ...

Page 21: ...to the right installation positions of motor speaker 11 Disassemble the motor and speaker with tweezers 12 Loosen the two locks to disassemble the mainboard and the inner antenna 13 The disassembled inner antenna mainboard the antenna should connect well with its contact during assembly ...

Page 22: ...ZTEC339 Mobile Phone After sales Service Manual Level 1 for India 17 4 5 Composing ...

Page 23: ...ZTEC339 Mobile Phone After sales Service Manual Level 1 for India 18 Chapter 5 Principle and Mainboard 5 1 Principle Block Diagram 5 2 Basic Component Distribution Bottom distribution ...

Page 24: ...ZTEC339 Mobile Phone After sales Service Manual Level 1 for India 19 Top distribution ...

Page 25: ...ZTEC339 Mobile Phone After sales Service Manual Level 1 for India 20 5 3 PCB Layout Bottom ...

Page 26: ...ZTEC339 Mobile Phone After sales Service Manual Level 1 for India 21 Top ...

Page 27: ...ent according to the Disassembly Flow see Chapter 4 6 2 Housing Failure For the housing failure make the corresponding replacement according to Disassembly see Chapter 4 6 3 Switching On Failure Is the metal patch of battery normal Rectify the metal patch of battery Is mainboard normal Replace mainboard Replace housing End Y N N Y Switching on failure Is battery normal Replace battery N Y ...

Page 28: ...ervice Manual Level 1 for India 23 6 4 Hang 6 5 Automatically Switch Off Automatically switch off Is battery normal Y Is the metal patch of battery normal Rectify the metal patch of battery N Reinstall battery N Y Replace mainboard End ...

Page 29: ...ZTEC339 Mobile Phone After sales Service Manual Level 1 for India 24 6 6 Charging Failure 6 7 Card Unidentified ...

Page 30: ...ZTEC339 Mobile Phone After sales Service Manual Level 1 for India 25 6 8 No Transmitted Voice 6 9 No Received Voice 6 10 No Ring Tone ...

Page 31: ...ZTEC339 Mobile Phone After sales Service Manual Level 1 for India 26 6 11 Vibration Failure 6 12 Key Failure 6 13 Display Failure ...

Page 32: ...ZTEC339 Mobile Phone After sales Service Manual Level 1 for India 27 6 14 Keypad LED Failure 6 15 No Signal ...

Page 33: ...na 055401003406 ZTE C339 front assembly 055401003407 ZTE C339 back assembly 055402000637 C330 PLUG OF THE SAME AXIS 055402001054 ZTE C339 keypad En 055402100013 C330 DOME 055403100204 ZTE C339 lens ZTE 056465000082 V767 Screws 056472400222 C330 SPEAKER electric fabric 056566100257 ZTEA100 WATERPROOF LABEL 056566100448 P300A1 blank Label 056566100515 Prevent Counterfeit Label For ZTE C190 126755350...

Page 34: ...lp by technical forum our technical supporting engineers will give you reply in 24 hours For the technical document such as training document repair manual etc you can download from this website too If you have any suggestion or advice please tell us by technical forum we will do our best to improve it Home page http ensupport zte com cn 1 Input Account Password Verify code click Log in ...

Page 35: ...ZTEC339 Mobile Phone After sales Service Manual Level 1 for India 30 2 Click Handsets After sales Support Center 3 Main interface is as follows ...

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