71
Symptom
Resolution
I cannot charge
the phone
Confirm the charger is properly inserted.
Remove the battery, clean the contacts
and check it is inserted correctly. The
battery may be worn out.
Tip: Charge the phone by connecting to a
computer using the USB lead supplied.
I cannot connect
to other
Bluetooth
devices
Turn Bluetooth on. Set visibility to Show.
Make sure the pass-code is correct.
Possible compatibility issues. Not all
functionality is supported.
I cannot unlock
my screen
If you have forgotten your unlock pattern
you need to contact your Service Provider.
How do I reset
the phone?
Go to Settings > Privacy > Factory data
reset.