Zte AT&T Velocity MF923 User Manual Download

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AT&T Velocity™ Mobile Hotspot

English

Postpaid User Guide

English

Prepaid User Guide

Spanish

Prepaid User Guide

Summary of Contents for AT&T Velocity MF923

Page 1: ...AT T Velocity Mobile Hotspot English Postpaid User Guide English Prepaid User Guide Spanish Prepaid User Guide ...

Page 2: ...User Guide AT T Velocity Mobile Hotspot Postpaid ...

Page 3: ...otice microSDHC is a trademark of SD 3C LLC Qualcomm Gobi technologies are products of Qualcomm Technologies Inc Version No V2 0 Edition Time November 2015 Get Started 1 Know Your Device 1 Manage Your Device and Settings 3 Set Up and Connect to the Internet 8 Use Your Mobile Hotspot 14 AT T Wi Fi Manager Home Page 14 Security Credentials 15 View Your Data Usage 16 Manage Wi Fi 17 Message 23 File S...

Page 4: ...reate a Wi Fi network anywhere there is cellular network coverage You can use that Wi Fi network to connect your laptop and other Wi Fi capable devices to your network provider s mobile broadband network and connect to the Internet You can also use your mobile hotspot by connecting it to your laptop with the USB cable to access the Internet Additional features include Touch screen LCD interface Co...

Page 5: ...rk settings and advanced Wi Fi and device settings Note To personalize the mobile hotspot and change basic settings tap Settings or Wi Fi on the LCD home screen For advanced settings use a Wi Fi enabled device to connect to the mobile hotspot and then use a browser to display the AT T Wi Fi Manager home page http attwifimanager Log in as Administrator to make changes default admin login is attadmi...

Page 6: ...aringmode and other settings 5 Get Started Get Started 4 Customizable data alert LCD Home Screen Elements Icon Indication Network signal strength Network type Wi Fi network name and Wi Fi password Used by Wi Fi enabled devices to connect to the mobile hotspot New message received Data usage for current billing period Tap the data bar to view detailed information Battery power indication Wi Fi menu...

Page 7: ...dy Low battery No SIM SIM lock SIM PIN PUK enabled Searching for network No service Limited service Charging 7 Get Started Get Started 6 Accessories Micro USB cable Used for recharging the battery and tethering the mobile hotspot to your computer Wall charger Used with the USB cable to recharge the battery or to power the mobile hotspot from a wall outlet Micro USB cable Wall charger AT T Velocity...

Page 8: ...rge the Battery on page 31 9 Get Started Get Started 8 Connect to the Internet When your mobile hotspot is powered on it automatically searches for and connects to your network provider s mobile broadband network Connect your computer or other devices to your network a Use the Wi Fi application on your computer or other wireless devices to search for the available wireless network b Select the Wi ...

Page 9: ... device by pressing the WPS buttons on the mobile hotspot and the wireless device Note You can also connect a single device directly to the hotspot using the USB cable 11 Get Started Get Started 10 Connect a Wireless Device Manually To connect a wireless device to your mobile hotspot s Wi Fi network see Connect to the Internet on page 9 Connect a WPS Enabled Wireless Device If your wireless device...

Page 10: ...se the WPS method you want to use If the device you want to connect has a WPS button Click WPS Push Button and then within 2 minutes 120 seconds press the device s WPS button If the device you want to connect has a WPS PIN associated with it Enter the device s WPS PIN and click Enter WPS PIN Your mobile hotspot and the wireless device will communicate and establish the connection 13 Get Started Ge...

Page 11: ... the main mobile hotspot LCD screen If the screen is blank a power saving feature press and quickly release the Power button to view the information on the screen Printed on a label on the mobile hotspot default password If you want to change the Wi Fi password see Change Wi Fi Network Names and Passwords on page 32 Guest Wi Fi Password When enabled temporary users can use this password to access ...

Page 12: ...details 17 Use Your Mobile Hotspot Use Your Mobile Hotspot 16 You can also view data usage information on the AT T Wi Fi Manager home page under Data Usage Click Data Usage for more detailed information Manage Wi Fi View Connected Devices You can view a list of devices connected to your mobile hotspot on the mobile hotspot or the AT T Wi Fi Manager home page On the touch screen From the home scree...

Page 13: ...ber of Wi Fi connections 19 Use Your Mobile Hotspot Use Your Mobile Hotspot 18 Tap next to Main or Guest to set the number of connections you want available for each network Tap Save On the AT T Wi Fi Manager home page Log in as Administrator Click Home on the navigation menu on the left side In the Main and Guest Wi Fi Max Devices section click the drop down menu to adjust the maximum number of W...

Page 14: ...m the mobile hotspot or the AT T Wi Fi Manager home page On the mobile hotspot To block a connected device From the home screen tap Wi Fi Tap Connected Devices A list of devices connected to the Main Wi Fi and Guest Wi Fi networks appears To block a listed device from connecting to your mobile hotspot tap the device name 21 Use Your Mobile Hotspot Use Your Mobile Hotspot 20 Tap Block Tap OK The mo...

Page 15: ...r Mobile Hotspot Use Your Mobile Hotspot 22 The Blocked Wi Fi device s section shows all blocked devices To unblock a listed device so it can connect to your mobile hotspot select the box for the device and click Apply OK Message View SMS Messages You can view SMS messages on the mobile hotspot or AT T Wi Fi Manager home page On the mobile hotspot To view or delete messages From the home screen ta...

Page 16: ...haring Tap Share Mode and select the desired share mode 25 Use Your Mobile Hotspot Use Your Mobile Hotspot 24 On the AT T Wi Fi Manager home page Sharing microSDHC card via USB cable Log into the AT T Wi Fi Manager home page Select File Sharing Settings tab on the navigation menu on the left side to set the sharing mode Select USB Only Click Apply to save the settings Connect the device to PC tabl...

Page 17: ...File Sharing File Browser tab Otherwise click Access the files on the SD Card on the login window to access the files on the microSDHC card Battery Battery Life The mobile hotspot is configured by default to optimize battery life Battery life is affected by Standby time Data throughput Mobile broadband signal strength the better the signal the longer the battery life Wi Fi Range Long Extends Wi Fi...

Page 18: ...e LCD being used before the screen goes dark Hide the info shown on the home screen Reduce the info shown on the home screen Extend Battery Life You can choose Wi Fi and display settings on the mobile hotspot or the AT T Wi Fi Manager home page to extend the mobile hotspot s battery life On the mobile hotspot From the home screen tap Wi Fi 29 Use Your Mobile Hotspot Use Your Mobile Hotspot 28 Adju...

Page 19: ... or from the USB port on your computer To recharge the battery from a wall outlet faster option Attach one end of the micro USB cable to the mobile hotspot and attach the other end to the wall charger included Plug the wall charger into a wall outlet The battery icon on the LCD screen indicates when the battery is fully charged and the LED changes to steady green To recharge the battery from the U...

Page 20: ...ave to reconnect 33 Use Your Mobile Hotspot Use Your Mobile Hotspot 32 Change Guest Wi Fi Name and Password If you are using the Guest Wi Fi profile you can change the Guest Wi Fi name or password from the AT T Wi Fi Manager home page Note By default the Guest Wi Fi name is the same as the Main Wi Fi name with GUEST appended On the AT T Wi Fi Manager home page Log in as Administrator Click Setting...

Page 21: ... left side Click Wi Fi Basic tab Select the desired security types for the Main Wi Fi and the Guest Wi Fi networks It is recommended that you use WPA2 AES PSK whenever possible Security Type the most common mode WPA2 AES PSK Recommended Other users can access your mobile hotspot only if they enter the correct password OPEN Not recommended Anyone can access your Wi Fi network without a password and...

Page 22: ...e ON OFF button next to International Data Tap Search Network to search for all available networks Notes You will be able to search for networks only when you are roaming internationally If International Data is ON under International Data Roaming you must first turn International Data off before you can toggle search for networks If you wish to disable International Data Roaming and you are roami...

Page 23: ...home screen tap Settings Tap About Your Device Swipe the screen to scroll through the information 39 Use Your Mobile Hotspot Use Your Mobile Hotspot 38 On the AT T Wi Fi Manager home page Log in as Administrator Click About on the navigation menu on the left side Software Update Software or firmware updates for the mobile hotspot may become available periodically You will receive an alert when an ...

Page 24: ...for 4 hours An alert will appear after 4 hours reminding you that the update is available Note If the update is critical you will only have the option to Reboot install If you are updating now a message will appear if your mobile hotspot s battery is low Plug your mobile hotspot into your wall charger and then tap Begin This ensures the update will complete without the device shutting off midway t...

Page 25: ...ect Wi Fi devices 43 Advanced Settings Use Your Mobile Hotspot 42 Advanced Settings This chapter provides information on how to configure advanced settings for various aspects of the device such as Wi Fi settings WAN settings router settings etc Manage Wi Fi Set Wi Fi Network Options To configure the Wi Fi network options On the AT T Wi Fi Manager home page log in as Administrator Click Settings o...

Page 26: ...rwarding information the IP address the Port range the Protocol and the comment and then click Apply Caution Port forwarding creates a security risk When not required port forwarding should be disabled Enable MAC IP Port Filtering You can Enable or Disable the Mac IP Port Filtering feature as needed to block certain Internet traffic If this setting is enabled you can then choose whether traffic is...

Page 27: ...igured with the APN Access Point Name for AT T To add an APN for another network On the AT T Wi Fi Manager home page log in as Administrator 47 Advanced Settings Advanced Settings 46 Click Settings on the navigation menu on the left side Click Network APN tab Click Add Enter the profile name and APN obtained from your carrier Select the network Authentication mode The options are NONE default CHAP...

Page 28: ...device on the network and manages their configuration information Click Apply Troubleshooting Problem Suggested Solution Cannot establish the Wi Fi connection between your device and client Refresh network list and select the correct SSID Check the IP address to make sure your client can obtain an IP address automatically in the Internet protocol TCP IP properties Type the correct network key Wi F...

Page 29: ...he device to the factory default settings 51 Specifications Troubleshooting 50 Specifications Mechanical Specifications Weight 130 g Dimensions 114 x 63 x 17 mm Display 2 4 QVGA TFT LCD 240 x 320 pixel Capacitive touch screen Memory 256 MB RAM 512 MB ROM Battery 2 800 mAh Supported RF Bands Technology Bands LTE Band 2 Band 4 Band 5 Band 17 Band 29 UMTS HSPA Band 1 Band 2 Band 5 AT T Velocity User ...

Page 30: ...ause injury if used as a toy Do not touch the metallic parts of your device so as to avoid a burn when your device is working 53 Regulatory and Safety Information Regulatory and Safety Information 52 Using Your Device Please use original accessories or accessories that are authorized Using any unauthorized accessories may affect your device s performance and violate related national regulations ab...

Page 31: ...5 Regulatory and Safety Information Regulatory and Safety Information 54 required to reach the network In general the closer you are to a wireless base station antenna the lower the power output The highest SAR value for the device as reported to the FCC when tested for use at the ear is 1 08 W kg and when worn on the body as described in this user guide is 1 08 W kg Body worn measurements differ ...

Page 32: ...tion 56 b Do not modify or remanufacture attempt to insert foreign objects into the battery immerse or expose to water or other liquids expose to fire explosion or other hazard c Only use the battery for the system for which it is specified d Only use the battery with a charging system that has been qualified with the system per CTIA Certification Requirements for Battery System Compliance to IEEE...

Page 33: ...suse of this product 59 Warranty Warranty 58 b Defects or damages from abnormal use abnormal conditions improper storage exposure to moisture dampness or corrosive environments unauthorized modifications unauthorized repair neglect rough handling abuse accident alteration improper installation incorrect voltage application food or liquid spoilage acts of God c Normal wear and tear d If the Product...

Page 34: ...anty service please call 877 817 1759 Please have the following information available when you send the device in for repair A valid Proof of Purchase Return address Daytime phone number or fax number Model IMEI Look for the 15 digit IMEI behind the battery of the device Complete description of the problem Transportation prepaid Other Warranty Programs You may have other warranty programs with you...

Page 35: ...User Guide AT T Velocity Mobile Hotspot Prepaid ...

Page 36: ...ifications without prior notice microSDHC is a trademark of SD 3C LLC Qualcomm Gobi technologies are products of Qualcomm Technologies Inc Version No V1 0 Edition Time December 2015 Get Started 1 Know Your Device 1 Manage Your Device and Settings 3 Set Up and Connect to the Internet 8 Use Your Mobile Hotspot 14 AT T Wi Fi Manager Home Page 14 Security Credentials 15 Check Your Data Usage 16 Manage...

Page 37: ...hotspot enables you to create a Wi Fi network anywhere there is cellular network coverage You can use that Wi Fi network to connect your laptop and other Wi Fi capable devices to your network provider s mobile broadband network and connect to the Internet You can also use your mobile hotspot by connecting it to your laptop with the USB cable to access the Internet Additional features include Touch...

Page 38: ... mobile broadband network settings and advanced Wi Fi and device settings Note To personalize the mobile hotspot and change basic settings tap Settings or Wi Fi on the LCD home screen For advanced settings use a Wi Fi enabled device to connect to the mobile hotspot and then use a browser to display the AT T Wi Fi Manager home page http attwifimanager Log in as Administrator to make changes default...

Page 39: ...her options Tap to view messages Wi Fi network name password Battery Tap to change display file sharingmode and other settings 5 Get Started Get Started 4 LCD Home Screen Elements Icon Indication Network signal strength Network type Wi Fi network name and Wi Fi password Used by Wi Fi enabled devices to connect to the mobile hotspot New message received Battery power indication Wi Fi menu Number in...

Page 40: ...te notification Battery fully charged Red Blinking Steady Low battery No SIM SIM lock SIM PIN PUK enabled Searching for network No service Limited service Charging 7 Get Started Get Started 6 Accessories Micro USB cable Used for recharging the battery and tethering the mobile hotspot to your computer Wall charger Used with the USB cable to recharge the battery or to power the mobile hotspot from a...

Page 41: ...ard optional Open the card slot cover Insert the microSDHC card into the slot Close the cover 9 Get Started Get Started 8 Charging the battery The battery is pre charged You can recharge the battery from a wall outlet or from the USB port on your computer To recharge the battery from a wall outlet faster option Attach one end of the micro USB cable to the mobile hotspot and attach the other end to...

Page 42: ... the Internet Connect Devices to Your Mobile Hotspot s Wi Fi You can connect up to 10 wireless devices such as smartphones laptops tablets digital cameras printers gaming consoles and digital picture frames to your mobile hotspot s Wi Fi network s See Set Maximum Number of Connected Devices on page 18 for instructions on setting connections for the Main Wi Fi and Guest Wi Fi networks You can conne...

Page 43: ...home page On your laptop or other Wi Fi device log in to the AT T Wi Fi Manager home page by visiting http attwifimanager or http 192 168 1 1 The default login is attadmin Click Settings on the navigation menu on the left side Click Wi Fi Basic tab 13 Get Started Get Started 12 Choose the WPS method you want to use If the device you want to connect has a WPS button Click WPS Push Button and then w...

Page 44: ...our mobile hotspot network It is Unique to your device Displayed on the main mobile hotspot LCD screen If the screen is blank a power saving feature press and quickly release the Power button to view the information on the screen Printed on a label on the mobile hotspot default password If you want to change the Wi Fi password see Change Wi Fi Network Names and Passwords on page 31 Guest Wi Fi Pas...

Page 45: ...tory Type Select the type of usage to view such as voice data and text or total usage Select Submit 17 Use Your Mobile Hotspot Use Your Mobile Hotspot 16 Manage Wi Fi View Connected Devices You can view a list of devices connected to your mobile hotspot on the mobile hotspot or the AT T Wi Fi Manager home page On the touch screen From the home screen tap Wi Fi Tap Connected Devices A list of devic...

Page 46: ...en tap Wi Fi Tap Max Wi Fi Devices Tap or to adjust the maximum number of Wi Fi connections 19 Use Your Mobile Hotspot Use Your Mobile Hotspot 18 Tap next to Main or Guest to set the number of connections you want available for each network Tap Save On the AT T Wi Fi Manager home page Log in as Administrator Click Home on the navigation menu on the left side In the Main and Guest Wi Fi Max Devices...

Page 47: ...a child from surfing the Internet You can block unblock devices from the mobile hotspot or the AT T Wi Fi Manager home page On the mobile hotspot To block a connected device From the home screen tap Wi Fi Tap Connected Devices A list of devices connected to the Main Wi Fi and Guest Wi Fi networks appears To block a listed device from connecting to your mobile hotspot tap the device name 21 Use You...

Page 48: ...onnected Devices on the navigation menu on the left side 23 Use Your Mobile Hotspot Use Your Mobile Hotspot 22 The Blocked Wi Fi device s section shows all blocked devices To unblock a listed device so it can connect to your mobile hotspot select the box for the device and click Apply OK Message View SMS Messages You can view SMS messages on the mobile hotspot or AT T Wi Fi Manager home page On th...

Page 49: ...spot To set share mode From the home screen tap Settings Tap File Sharing Tap Share Mode and select the desired share mode 25 Use Your Mobile Hotspot Use Your Mobile Hotspot 24 On the AT T Wi Fi Manager home page Sharing microSDHC card via USB cable Log into the AT T Wi Fi Manager home page Select File Sharing Settings tab on the navigation menu on the left side to set the sharing mode Select USB ...

Page 50: ...tspot Use Your Mobile Hotspot 26 If you are still logged in select File Sharing File Browser tab Otherwise click Access the files on the SD Card on the login window to access the files on the microSDHC card Battery Battery Life The mobile hotspot is configured by default to optimize battery life Battery life is affected by Standby time Data throughput Mobile broadband signal strength the better th...

Page 51: ...ut to a shorter period Reduce the amount of time to wait without the LCD being used before the screen goes dark Hide the info shown on the home screen Reduce the info shown on the home screen Extend Battery Life You can choose Wi Fi and display settings on the mobile hotspot or the AT T Wi Fi Manager home page to extend the mobile hotspot s battery life On the mobile hotspot From the home screen t...

Page 52: ...ct a shorter time period 31 Use Your Mobile Hotspot Use Your Mobile Hotspot 30 Security Change Wi Fi Network Names and Passwords You can customize the network names and passwords for the Main and Guest Wi Fi networks on the AT T Wi Fi Manager home page Change Main Wi Fi Name and Password On the AT T Wi Fi Manager home page Log in as Administrator Click Settings on the navigation menu on the left s...

Page 53: ...igation menu on the left side Click Wi Fi Basic tab Change the Guest Wi Fi network name and or password Click Apply Note If you changed the Wi Fi network name or password all connected devices will be disconnected and have to reconnect Change AT T Wi Fi Manager Home Page Access Settings You can customize the Admin Login used to access the AT T Wi Fi Manager home page On the AT T Wi Fi Manager home...

Page 54: ...de WPA2 AES PSK Recommended Other users can access your mobile hotspot only if they enter the correct password OPEN Not recommended Anyone can access your Wi Fi network without a password and you are responsible for charges incurred SHARED Standard Wi Fi authorization and encryption Other users can access your mobile hotspot if they enter the pre defined password WPA PSK WPA2 PSK Recommended as th...

Page 55: ...aming you must first turn International Data off before you can toggle search for networks If you wish to disable International Data Roaming and you are roaming and data is connected you should turn off International Data under International Data Roaming Touch a network in the network list to register manually You can also tap the ON OFF button beside Select Network automatically to select preferr...

Page 56: ...e mobile hotspot If you read an alert indicating an update is available you can choose to update now or postpone Go to step 5 If you want to check for updates manually from the home screen tap Settings Tap AT T Software Update Tap Check for update If an update is available the software will be downloaded and provide 2 options if it is not a critical update Tap Reboot install to load the update imm...

Page 57: ...e Reset tab Click Reset Click Yes After the device has reset reconnect Wi Fi devices 41 Advanced Settings Use Your Mobile Hotspot 40 Advanced Settings This chapter provides information on how to configure advanced settings for various aspects of the device such as Wi Fi settings WAN settings router settings etc Manage Wi Fi Set Wi Fi Network Options To configure the Wi Fi network options On the AT...

Page 58: ...dvanced Settings 42 Identify the ports to forward Enter the port forwarding information the IP address the Port range the Protocol and the comment and then click Apply Caution Port forwarding creates a security risk When not required port forwarding should be disabled Enable MAC IP Port Filtering You can Enable or Disable the Mac IP Port Filtering feature as needed to block certain Internet traffi...

Page 59: ...f network connection to establish Your mobile hotspot comes preconfigured with the APN Access Point Name for AT T To add an APN for another network On the AT T Wi Fi Manager home page log in as Administrator 45 Advanced Settings Advanced Settings 44 Click Settings on the navigation menu on the left side Click Network APN tab Click Add Enter the profile name and APN obtained from your carrier Selec...

Page 60: ...P Server is enabled it automatically assigns an IP address to each device on the network and manages their configuration information Click Apply Troubleshooting Problem Suggested Solution Cannot establish the Wi Fi connection between your device and client Refresh network list and select the correct SSID Check the IP address to make sure your client can obtain an IP address automatically in the In...

Page 61: ...nged the password and forgot the new password you need to restore the device to the factory default settings 49 Specifications Troubleshooting 48 Specifications Mechanical Specifications Weight 130 g Dimensions 114 x 63 x 17 mm Display 2 4 QVGA TFT LCD 240 x 320 pixel Capacitive touch screen Memory 256 MB RAM 512 MB ROM Battery 2 800 mAh Supported RF Bands Technology Bands LTE Band 2 Band 4 Band 5...

Page 62: ...e your device out of the reach of little children Your device may cause injury if used as a toy Do not touch the metallic parts of your device so as to avoid a burn when your device is working 51 Regulatory and Safety Information Regulatory and Safety Information 50 Using Your Device Please use original accessories or accessories that are authorized Using any unauthorized accessories may affect yo...

Page 63: ...d to operate at multiple power levels so as to use only the poser 53 Regulatory and Safety Information Regulatory and Safety Information 52 required to reach the network In general the closer you are to a wireless base station antenna the lower the power output The highest SAR value for the device as reported to the FCC when tested for use at the ear is 1 08 W kg and when worn on the body as descr...

Page 64: ... 55 Regulatory and Safety Information Regulatory and Safety Information 54 b Do not modify or remanufacture attempt to insert foreign objects into the battery immerse or expose to water or other liquids expose to fire explosion or other hazard c Only use the battery for the system for which it is specified d Only use the battery with a charging system that has been qualified with the system per CT...

Page 65: ... warranty does not cover a Defects or damages resulting from the misuse of this product 57 Warranty Warranty 56 b Defects or damages from abnormal use abnormal conditions improper storage exposure to moisture dampness or corrosive environments unauthorized modifications unauthorized repair neglect rough handling abuse accident alteration improper installation incorrect voltage application food or ...

Page 66: ...t Warranty Service To obtain warranty service please call 877 817 1759 Please have the following information available when you send the device in for repair A valid Proof of Purchase Return address Daytime phone number or fax number Model IMEI Look for the 15 digit IMEI behind the battery of the device Complete description of the problem Transportation prepaid Other Warranty Programs You may have...

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Zte AT&T Velocity MF923, User Manual

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