Technical Support
Technical questions:
Email: [email protected]
Telephone: 1-510-356-4077
To obtain service for your ZT product:
Your dealer should be your first contact if you experience technical problems with your ZT product. Contact your
dealer with a specific description of the problem, and have your purchase receipt available for purchase date proof
(this will determine if your product is within ZT’s warranty coverage period). Your dealer will contact ZT and make
arrangements for repair or replacement of your product.
If your product is not within warranty period, you will be advised of repair charges.
Limited Warranty
ZT Amplifiers, Inc., warrants that the ZT product you have purchased shall be free of defects in parts and
workmanship if used under normal operating conditions for a period of one (1) year from the date of purchase.
This limited warranty shall run to the original purchaser when purchased from an Authorized ZT Dealer and any
transferee of a retail purchaser. This limited warranty covers normal use of the ZT product only, and does not cover
damages caused by misuse, abuse, accidents, or unauthorized service or parts.
IMPORTANT: PLEASE RETAIN YOUR SALES RECEIPT, AS IT IS YOUR PROOF OF PURCHASE COVERING
YOUR LIMITED WARRANTY. TO TRANSFER THE WARRANTY TO A SUBSEQUENT PURCHASER, YOU MUST
ENDORSE THE SALE OF THE PRODUCT TO THE SUBSEQUENT PURCHASER ON THE FRONT OF THE
SALES RECEIPT. THIS LIMITED WARRANTY IS VOID WITHOUT SUCH ENDORSED SALES RECEIPT.
Defective products that qualify for coverage under this limited warranty will be repaired or replaced, at ZT’s
discretion, with a like or comparable product, without charge. The ZT Amplifiers Dealer from whom you purchased
your product may be authorized for warranty service, and should be your first point of contact when service is
required. To receive warranty service from ZT Amplifiers, you must contact ZT Amplifiers by email during the
warranty period at [email protected] to explain the defect and to obtain an RMA number (return
materials authorization number), then return the complete product (in original packaging, if available) to an
Authorized ZT Amplifiers Service Center, with proof of purchase, during the applicable warranty period. You are
responsible for shipping the defective product to the Service Center. Return shipment will be provided at no cost to
you; provided, however, that if you are located in a country other than the United States of America, then you will
be responsible for all customs duties, VAT and other associated taxes and charges applicable to the shipment of
the product. Any repair or service performed by any person or entity other than an Authorized ZT Amplifiers Service
Center is not covered by this limited warranty. This limited warranty becomes void if the serial number on any
product is defaced or removed, or the product has been damaged by alteration, misuse, accident, or neglect; or the
product has been repaired or serviced by persons not authorized by ZT Amplifiers.
THE FOREGOING CONSTITUTES THE ONLY WARRANTY MADE BY ZT AMPLIFIERS WITH RESPECT TO
THE PRODUCTS AND IS MADE EXPRESSLY IN LIEU OF ALL OTHER WARRANTIES EXPRESS OR IMPLIED.
Any implied warranties, including, without limitation, any implied warranties of merchantability or fitness for any
particular purpose, imposed under the law of any applicable jurisdiction are limited to the duration of this limited
warranty.
ZT AMPLIFIERS ASSUMES NO LIABILITY FOR PROPERTY DAMAGE RESULTING FROM ANY DEFECT OF
THIS PRODUCT NOR ANY LOSS OF BUSINESS, INCOME, PROFIT, SATISFACTION, OR DAMAGES ARISING
FROM THE LOSS OF USE OF SAME DUE TO DEFECTS OR AVAILABILITY OF SAME DURING SERVICE.
NOTWITHSTANDING ANY DAMAGES YOU MIGHT INCUR FOR ANY REASON WHATSOEVER, THE ENTIRE
LIABILITY OF ZT AMPLIFIERS SHALL BE LIMITED TO THE AMOUNT ACTUALLY PAID BY YOU FOR THE
DEFECTIVE PRODUCT.
Some jurisdictions do not allow the exclusion or limitation of damages or limitations on how long an implied
warranty lasts, so the above limitations may not be applicable to you.
EFFECTIVE DATE: December 1, 2008
ZT AMPLIFIERS, INC.
2329 FOURTH STREET
BERKELEY, CALIFORNIA 94710 USA
