Problem
Possible issue
Solution
U
nit does
not
respond.
1.Low battery power.
2.Unit is not turned on.
1.Charge the
device for at least
15 minutes.
2.Check if the
switch selected to
the
“
ON
”
position.
Keyboard
cannot
establish a
connection.
1.If using a Bluetooth
dongle, it may not be
inserted correctly.
2.Singal may be weak
due to physical
conditions.
1. Bring the unit
closer to the
Bluetooth Source.
The mouse
moves
erratically
and/or
unresponsiv
e.
1.Device may not be
within optimal range of
the receiver
2.Dust or oil on the
touchpad.
1.Bring the unit
closer to the
Bluetooth Source.
2.Clean the
touchpad with a
damp cloth.
The battery
won
’
t
charge.
1.Defective battery.
2.Check connections.
1.Contact your
local dealer for
replacements.
2.Verify if the
device is securely
connected to the
charger.
6
、
Maintenance
l
Do not attempt to disassemble the
device or replace rechargeable battery.
