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Set-Up Guide for ZoomSwitch™ Model ZMS20-UC

Testing:

Now that the Zoom Switch is set up, test it 

by making regular phone calls, listening, and 

talking through your computer.  

To operate the Zoom Switch and move 

between the USB and phone lines, just push 

the large button in the center of the Zoom 

Switch.  You will see the indicator light change 

accordingly.

Mute:

If you cannot hear, verify that the Zoom 

Switch is not muted.  A muted Zoom Switch is 

indicated by a flashing light.

Volume:

You can also adjust the volume using the dial 

located on the left side of the Zoom Switch.

If you are using a Cisco phone, 

make sure the switch located on 

the right side of the Zoom Switch is 

set to “Cisco”.  For all other phone 

models, make sure the switch is set to 

“Normal”. 

Troubleshooting:

If you have trouble being heard on the USB 

side, you may need to change the position of 

the A/B polarity switch on the bottom of the 

Zoom Switch.

7

Model:

ZMS20-UC

For support go to:

zoomswitch.com

QC Passed

QC

Passed

Volume

Mute

A/B Polarity

USB

USB

Phone

(RJ9 Jack)

mute

Accessory

(Headset/Handset)

A

B

Red

 for USB

Gre

en for Phon

e

Cisco Switch

USB

USB

Phone

(RJ9 Jack)

mute

Accessory

(Headset/Handset)

A

B

Red

 for USB

Gre

en for Phon

e

Still need help?

We will be happy to assist you.

 

Please contact us at: 

[email protected]

www.zoomswitch.com

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