RefeRence PROTOcOL
1. Citizen calls 9-1-1 or the police
Completes all necessary paperwork
Obtains Case number
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© 2008 Zoombak. All rights reserved. Zoombak is a trademark of Zoombak, LLC.
ZGRBR-1008
2. Citizen calls Zoombak, reports car has
been stolen, police report has been
filed, and provides case number
CSR downloads historical location
log and activates continuous tracking
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3. Zoombak CSR calls Comm
Center using 24x7
emergency number
Identifies self
Provides Case number
Provides current and past
location info
Can stay on phone until
vehicle is recovered
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4. If appropriate, Zoombak CSR can
initiate or receive a call from officer
dispatched to find stolen vehicle
877-857-FIND (3463)
