9
TribeStar Users Guide
Technical Support
Technical Support
Zoom Telephonics is dedicated to providing you with excellent technical support
as well as reliable state-of-the-art products.
Technical Assistance
If you need technical assistance, please have the serial number and the ROM
version of your TribeStar on hand when you call. To locate the serial number,
refer to the illustration in the
Unpacking TribeStar chapter. Information such as
the number and types of routers connected to your network, the number of nodes
in your network, their system versions, and the types of servers being used can
help us better understand the dynamics of your network.
You can contact Zoom Technical Support at (617) 753-0700. Technical Support
hours are 8:30 AM – 5 PM, Monday through Friday, Eastern Time. You can also
send a fax at (617) 423-5536.
If you have a sales question, contact Zoom Sales at (800) 631-3116.
You can also get information on Zoom products and services at our web site. The
address is www.zoomtel.com.
Our address is:
Zoom Telephonics, Inc.
207 South Street, Boston, MA 02111