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Troubleshooting

Cannot select or use the AMS-22 device

• Confirm that the AMS-22 has been connected correctly on the computer. 

(→

 

Connecting to a computer

)

• Quit all software that is using the AMS-22. Then, disconnect and reconnect the USB cable connected to

the AMS-22.

• Connect the AMS-22 directly to a USB port on the computer. Do not connect it using a USB hub.
• When connecting to a Windows computer, installing the dedicated driver can resolve problems with

applications other than DAWs. 

(→

 

Installing the driver on Windows computers

)

• Reinstall the driver.

The sound of the device connected to the input jack is
distorted, too quiet or silent

• When using a condenser mic, set 

 to ON.

• Confirm that the level indicator is not lighting red. If it is lighting red, use the 

 Gain knob to lower

the input gain.

• Use the 

 Gain knob to adjust the signal level.

• Adjust the 

 OUTPUT knob.

Cannot play or record

• Confirm that “ZOOM AMS-22” is selected in the “Sound” setting of the computer being used.
• Confirm that AMS-22 is set for input and output in the software being used.
• Quit all software that is using the AMS-22. Then, disconnect and reconnect the USB cable connected to

the AMS-22.

29

Summary of Contents for AMS-22

Page 1: ...mission is prohibited Product names registered trademarks and company names in this document are the property of their respective companies All trademarks and registered trademarks in this document are for identification purposes only and are not intended to infringe on the copyrights of their respective owners Proper display is not possible on grayscale devices ...

Page 2: ...hout notice Windows is a trademark or registered trademark of Microsoft Corporation Mac is a trademark of Apple Inc Recording from copyrighted sources including CDs records tapes live performances video works and broadcasts without permission of the copyright holder for any purpose other than personal use is prohibited by law Zoom Corporation will not assume any responsibility related to infringem...

Page 3: ...15 Adjusting the volume 16 Enabling the loopback function 17 Use example Making music 19 Use example Web streaming using a computer 21 Use example Web streaming using a smartphone tablet 24 Mixer diagram 27 Terms used in this manual 28 Troubleshooting 29 Cannot select or use the AMS 22 device 29 The sound of the device connected to the input jack is distorted too quiet or silent 29 Cannot play or ...

Page 4: ...he signal level after gain knob adjustment The indicator color changes according to the signal level Lit green Input signal is present 48 dBFS or higher Lit red Input signal is clipping 1 dBFS or higher POWER indicator This lights when the power is on OUTPUT knob Use this to adjust the volume of signals output from the standard phone OUTPUT and headphone jacks 4 ...

Page 5: ...enser mics DIRECT MONITOR switch Set this to ON to directly monitor sound from the MIC GUITAR jack before it passes through the computer Using direct monitoring LOOPBACK switch Set this to ON to send a mix of the sounds played by the computer and input through the AMS 22 back to the computer Enabling the loopback function 5 ...

Page 6: ...tablets and other devices with a stereo mini cable Headphone output jack This outputs a stereo signal Connect headphones to this OUTPUT standard phone jacks These output the left L and right R channels of a stereo signal Connect these to speakers with built in amplifiers for example USB port Type C Use this USB port to connect computers smartphones and tablets Connecting to a computer Connecting sm...

Page 7: ...iver before using an AMS 22 to record for the first time with a DAW application on a Windows computer Installing the driver on Windows computers NOTE A driver is not necessary when using a Mac 2 Minimize the volume before connecting speakers headphones or other output devices to the AMS 22 Adjusting the volume 3 Use a USB cable to connect the AMS 22 USB port Type C to a USB port on the computer USB...

Page 8: ...22 Driver from zoomcorp com to the computer NOTE The latest ZOOM AMS 22 Driver can be downloaded from the above website 2 Launch the installer and follow the instructions to install the ZOOM AMS 22 Driver NOTE Do not connect the AMS 22 to the computer during installation See the Installation Guide included in the driver package for detailed installation procedures 8 ...

Page 9: ...ower must be provided before connecting a smartphone or tablet to the AMS 22 3 Use a USB cable to connect the AMS 22 USB port Type C to the smartphone tablet USB Type C To connect smartphones and tablets prepare USB cables and adapters that match their connectors as necessary Use a USB cable that supports data transfer Connector type Necessary USB cable adapter Lightning connector USB Type A to Ty...

Page 10: ... USB mobile battery can be used 1 Connect the USB connector of the dedicated AC adapter to the DC 5V port Type C and plug the AC adapter into an outlet HINT To use a USB mobile battery connect its USB cable to the DC 5V port Type C 2 Confirm that the POWER indicator is lit red 10 ...

Page 11: ...and mics Always set to 0 and to OFF before connecting instruments and mics Connecting instruments 1 Connect an instrument to the AMS 22 Use an instrument cable to connect a guitar or bass for example to the MIC GUITAR jack 11 ...

Page 12: ...er Switch position Explanation Use this to supply phantom power to condenser mics Use this when connecting dynamic mics NOTE Do not set to ON when connecting equipment that is not compatible with phantom power Doing so could damage the equipment Phantom power 48 V is not supplied to the standard phone TRS connectors 12 ...

Page 13: ... sound source to the AMS 22 Use a stereo mini cable to connect a tablet or other stereo sound source to the LINE IN jack NOTE The gain is fixed for the LINE IN jack Sounds input through the MIC GUITAR and LINE IN jacks at the same time will be mixed 13 ...

Page 14: ...ut sensitivity 1 Use to adjust the input signal while inputting sound from an instrument or mic Level indicator Input signal present 48 dBFS or higher Input signal is clipping 1 dBFS or higher NOTE Set this so that the level indicator does not light red 14 ...

Page 15: ...itoring When the DIRECT MONITOR switch is ON sound input to the AMS 22 can be directly monitored with headphones for example before it passes through the computer This enables monitoring without latency 1 Set to ON 15 ...

Page 16: ...ed NOTE Set the AMS 22 volume to 0 before connecting speakers or headphones Failure to do so could result in unexpected loud sounds causing harm to hearing for example Turn to adjust the volume for the headphone output jack on the front of the unit and OUTPUT standard phone jacks on the back of the unit 16 ...

Page 17: ...gain looped back This is convenient for mixing background music played on the computer with sound input through the AMS 22 and streaming it live for example BGM ON AIR WEB LOOPBACK LOOPBACK The mic or instrument sound is input to the AMS 22 BGM from the computer is input to the AMS 22 The mic or instrument sound and the BGM from the computer are mixed and output to the computer 1 Set to ON 17 ...

Page 18: ...NOTE When is set to ON disable AMS 22 monitoring in the DAW or streaming application If enabled a feedback loop could be generated which might cause loud noise to be output 18 ...

Page 19: ...usic DAW 1 Supply power if using a smartphone or tablet Supplying power NOTE Power must be provided before connecting a smartphone or tablet to the AMS 22 2 Connect the AMS 22 and the computer smartphone or tablet Connecting to a computer Connecting smartphones and tablets USB Type C USB Type C 19 ...

Page 20: ...in Adjusting the input gain 5 Adjust the output volume Adjusting the volume 6 Launch the DAW app on the computer smartphone or tablet and select the AMS 22 as the audio interface 7 Create recording tracks in the DAW app and start recording NOTE Refer to the DAW app manual for how to use it 20 ...

Page 21: ...se example Web streaming using a computer Connect to a computer and use for web streaming or podcast recording BGM ON AIR WEB 1 Connect the AMS 22 and the computer Connecting to a computer USB Type C 21 ...

Page 22: ...mic Connecting instruments Connecting mics 3 Adjust the input gain Adjusting the input gain 4 Select the AMS 22 as the computer input and output device 5 To enable the loopback function set to ON Enabling the loopback function 22 ...

Page 23: ...ume 7 Launch the streaming app on the computer smartphone or tablet and select the AMS 22 as the audio or input output device 8 Start streaming NOTE Use BGM with permission from its creators Refer to the streaming app manual for how to use it 23 ...

Page 24: ...blet and use for web streaming or podcast recording BGM ON AIR WEB BGM ON AIR 1 Supply power Supplying power NOTE Power must be provided before connecting a smartphone or tablet to the AMS 22 2 Connect the AMS 22 and smartphone tablet Connecting smartphones and tablets USB Type C 24 ...

Page 25: ... Connecting instruments Connecting mics 4 Adjust the input gain Adjusting the input gain 5 To use BGM from another device connect it to the LINE IN HINT BGM can also be played back on the smartphone tablet and looped back by USB 25 ...

Page 26: ...6 Adjust the output volume Adjusting the volume 7 Launch the streaming app on the smartphone tablet and start streaming NOTE Refer to the streaming app manual for how to use it 26 ...

Page 27: ...Mixer diagram 27 ...

Page 28: ... to speakers and headphones Dynamic mic These mics do not require phantom power and are tough and durable Condenser mic These mics usually have high sensitivity and can capture sound with high quality These require phantom power supply for use Phantom power 48 V This is a function that supplies power to devices that require an external power supply including some condenser mics 48 V is standard 28...

Page 29: ...n DAWs Installing the driver on Windows computers Reinstall the driver The sound of the device connected to the input jack is distorted too quiet or silent When using a condenser mic set to ON Confirm that the level indicator is not lighting red If it is lighting red use the Gain knob to lower the input gain Use the Gain knob to adjust the signal level Adjust the OUTPUT knob Cannot play or record C...

Page 30: ...level A smartphone or tablet cannot be used Confirm that the external power supply is connected correctly Supplying power Sound skips during playback or recording If the audio buffer size of the software being used can be adjusted increase it Turn off the automatic sleep function and other computer power saving settings If using a USB hub stop using it Connect the AMS 22 directly to a USB port on the...

Page 31: ... 2 dBu at 0 dBFS OUTPUT standard phone jacks Output impedance 100 Ω Type 3 5mm stereo mini jack 20 mW 20 mW 32 Ω load OUTPUT headphone jack Output impedance 10 Ω USB USB Type C audio interface function Use a USB cable that supports data transfer USB bus power is supported DC 5V USB Type C for power supply Type 3 5mm stereo mini jack Input impedance 20 kΩ Connectors LINE IN Maximum input level 1 5 ...

Page 32: ...ace USB 2 0 Class USB Audio Class 2 0 Power AC adapter ZOOM AD 17 DC 5 V 1 A USB bus power is supported Rated current USB bus power DC 5 V power supply 170 mA Power consumption 1 8 W maximum Dimensions 68 0 mm W 57 7 mm D 46 0 mm H Weight unit only 85 g Note 0 dBu 0 775 Vrms 32 ...

Page 33: ...ZOOM CORPORATION 4 4 3 Kanda surugadai Chiyoda ku Tokyo 101 0062 Japan zoomcorp com Z2I 4395 01 ...

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