10/27/2008 v5.0.8-00
Firmware Version 5.0.8-00 for Zoom ADSL X6 Model 5590C/D/E/F
This firmware is only compatible with the Zoom ADSL X6 Model 5590C, 5590D, 5590E, or 5590F.
You have a C, D, E, or F model version if the ETHERNET ports on the modem's back panel are
color-coded yellow.
Important Notes
•
If you get a Firmware Update Failed error ("Failed to write to system. Not enough core.")
while attempting this firmware upgrade, you will need to load an interim code file and then re-
apply the 5.0.8 firmware file, as explained in the steps below.
•
You will be required to perform two hard factory resets on the Zoom ADSL X6, as described
below. For this reason, please take note of your X6's Basic Setup settings as well as any
configurations you have made on the Wireless and Advanced Setup pages. You will need to
re-enter your settings
manually
after the modem has been upgraded.
•
You must upgrade the firmware from a wired computer that is plugged directly into the X6.
How to Apply the Firmware Upgrade
1
1
1
1
Connect a computer directly into the Zoom ADSL X6 modem/router via an Ethernet cable.
Do not attempt to carry out the firmware upgrade over a wireless connection or through
another router or network device!
2
2
2
2
Unplug the DSL line from the back of the X6. Also unplug any Ethernet cables
except
the
one for the computer on which you will be upgrading from.
3
3
3
3
Close all running programs, including any instant messaging applications.
4
4
4
4
It is recommended that you turn off any anti-virus and firewall/security software. Also disable
the pop-up blocker feature in your web browser (or other application).
5
5
5
5
Access the
Zoom Configuration Manager
by double-clicking on the Zoom icon on your
desktop. If the Zoom icon is not there, then open your web browser and go to the X6's LAN IP
address. By default this is
http://10.0.0.2
.
When prompted, enter the username and password. By default these are:
User Name:
admin
Password:
zoomadsl
(where "l" is a lowercase letter L)
6
6
6
6
You must perform a
hard factory reset
on the X6. The hard reset procedure depends on
your X6's current Firmware Version. You can find the current
Firmware Version
on the
System Status
page.
If your X6 has a 5.0.4-xx or later firmware version:
a
a
a
a
On the X6's back panel, press and hold the
RESET
button for 2 seconds and then
release.
b
b
b
b
While the modem is going for reboot, the
POWER
light will turn red,
ETHERNET
will turn
off briefly, and then
WLAN
and
DSL
will turn off. Please wait about 45 seconds, until the
DSL
light starts to blink again.
If your X6 has a 5.0.2-xx or earlier firmware version:
a
a
a
a
On the X6's back panel, press the
RESET
button 7 times slowly (once per second).
b
b
b
b
Wait 10-15 seconds until the yellow and green
ETHERNET
port lights turn off briefly.
c
c
c
c
Now look at the X6's front panel label. The
POWER
light will turn red and then the rest of
the lights will turn off.
d
d
d
d
Please wait about 45 seconds, until the
DSL
light starts to blink again.
