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The ice making process
was correct, but no ice
came out?
1. The compressor has
no refrigerant
2. Compressor damaged
3. Fan motor damaged
Call the service hotline
All indicators flash at
the same time.
1. The water box is blocked
by ice.
2. The motor is stuck, or
the motor falls off, or the
motor is damaged
3. Micro switch damaged
1. Take out the ice under the ice
shovel, plug in the power again, and
press the POWER button. After 3
minutes, the machine will restart
automatically.
2. Call the service hotline
The machine has been
working, but the water
has been warming
Solenoid broke down
Replace the solenoid valve
When the ice is full, the
machine does not
display the ice full Icon
Ice full sensor damaged
Solar light interference
1. Replace the ice full sensor
2. Move indoors to make ice
3. Call the service hotline
1. If the power cord is damaged; it must be replaced by the
manufacturer, its service agent or a similarly qualified person in
order to avoid a hazard.
2. Fill with potable water only.
3. It is normal for the compressor and condenser surface to reach
temperatures between 70°C and 90°C during operation and
surrounding areas may be very hot.
4. Due to fast freezing, ice cubes may appear “Cloudy”. This is air
trapped in the water and will not affect quality or taste of ice.
5. This appliance is not intended for use by persons (including
