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© Copyright 2020 Zoeller
®
Co. All rights reserved.
Manufacturer warrants, to the purchaser and subsequent owner
during the warranty period, every new product to be free from defects
in material and workmanship under normal use and service, when
properly used and maintained, for THE PERIOD MENTIONED IN THE
CHART BELOW FOR THE SPECIFIC MODEL PURCHASED, from the
date of purchase. Proof of purchase is required. Parts that fail within
the warranty period, that inspections determine to be defective in
material or workmanship, will be repaired, replaced or remanufactured
at Manufacturer's option, provided however, that by so doing we will
not be obligated to replace an entire assembly, the entire mechanism
or the complete unit. No allowance will be made for shipping charges,
damages, labor or other charges that may occur due to product
failure, repair or replacement. This warranty does not apply to and
there shall be no warranty for any material or product that has been
disassembled without prior approval of Manufacturer, subjected to
misuse, misapplication, neglect, alteration, accident or act of nature;
that has not been installed, operated or maintained in accordance
with Manufacturer's installation instructions; that has been exposed
to outside substances including but not limited to the following: sand,
gravel, cement, mud, tar, hydrocarbons, hydrocarbon derivatives (oil,
gasoline, solvents, etc.), or other abrasive or corrosive substances,
wash towels or feminine sanitary products, etc. in all pumping
applications. The warranty set out in the paragraph above is in lieu
of all other warranties expressed or implied; and we do not authorize
any representative or other person to assume for us any other liability
in connection with our products. Contact Manufacturer at, 3649 Cane
Run Road, Louisville, Kentucky 40211, Attention: Customer Service
Department to obtain any needed repair or replacement of part(s) or
additional information pertaining to our warranty.
MANUFACTURER EXPRESSLY DISCLAIMS LIABILITY FOR SPECIAL,
CONSEQUENTIAL OR INCIDENTAL DAMAGES OR BREACH OF EXPRESSED
OR IMPLIED WARRANTY; AND ANY IMPLIED WARRANTY OF FITNESS FOR
A PARTICULAR PURPOSE AND OF MERCHANTABILITY SHALL BE LIMITED
TO THE DURATION OF THE EXPRESSED WARRANTY.
Some states do not allow limitations on the duration of an implied
warranty, so the above limitation may not apply to you. Some states
do not allow the exclusion or limitation of incidental or consequential
damages, so the above limitation or exclusion may not apply to you.
This warranty gives you specific legal rights and you may also have
other rights which vary from state to state.
Limited Warranty
ELECTRICAL PRECAUTIONS-
Before servicing a pump, always shut off the main power breaker and then unplug the pump
- making sure you are not standing in water and wearing insulated protective sole shoes. Under flooded conditions, contact your local
electric company or a qualified licensed electrician for disconnecting electrical service prior to pump removal.
Submersible pumps can become pressurized under normal operating conditions — allow 2-1/2 hours after disconnecting before
attempting service.
CONDITION
A. Pump will not start or run.
B. Motor overheats and trips
overload or blows fuse.
C. Pump starts and stops too often.
D. Pump will not shut off.
E. Pump operates but delivers little
or no water.
F. Drop in head and/or capacity after
a period of use.
G. If tank or fittings leak.
If the above checklist does not uncover the problem, consult the factory. do you attempt to service or otherwise disassemble pump. Service must
be performed by Zoeller autorized Service and warranty centers. Go to www.zoellerpump.com to find the authorized service center in your area.
Service Checklist
COMMON CAUSES
Check fuse, low voltage, overload open, open or incorrect wiring, open switch, impeller or seal bound
mechanically, defective capacitor or relay when used, motor or wiring shorted. Float assembly held
down. Switch defective, damaged, or out of adjustment.
Incorrect voltage, negative head (discharge open lower than normal) impeller or seal bound mechanically,
defective capacitor or relay, motor shorted.
Float too tight on rod, check valve stuck, or none installed in long distance line, overload open, switch
defective.
Debris under float assembly, float or float rod bound by basin sides or other, switch defective, damaged or out of
adjustment.
Check strainer housing, discharge pipe, or if check valve is used, the vent hole must be clear. Discharge
head exceeds pump capacity. Low or incorrect voltage. Incorrect motor rotation. Capacitor defective.
Incoming water containing air or causing air to enter pumping chamber.
Increased pipe friction, clogged line or check valve. Abrasive material and adverse chemicals could
possibly deteriorate impeller and pump housing. Check line. Remove base and inspect.
Carefully tighten pipe joints (use pipe dope) and screws. Check gasket location, tighten lid evenly. Do
not over tighten fittings or screws.
In instances where property damages are incurred as a result of an alleged product failure, the property
owner must retain possession of the product for investigation purpose.
Drain Pump Model
104
105
106
110
115
120
131
Pump Model
M72
M53
M63
M55
M57
M59
M98
Warranty
2 year
3 year
5 year
1 year
3 year
1 year
3 year
