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ZX370 Series Adapter User Guide  

Page 

6

 

 

TROUBLESHOOTING 

All ZNYX Networks adapters support Plug-and-Play functionality. If you have a Plug-and-
Play system, your card will configure itself automatically. If your operating system does not 
discover the board, you can verify that your adapter is property configured by running the 
ZNYX DOS-based diagnostics program. 

Running DOS Diagnostics 

DOS-based diagnostic programs are available from the ZNYX Networks web site 
(www.znyx.com) to troubleshoot hardware problems. If you believe you have a hardware 
problem, follow the testing procedure below. 

Testing ZX370 Adapters in DOS 

1. 

Download the diagnostic program (i.e., 

DIAG374.exe)

 from the ZNYX web site. 

2. 

Run the diagnostic program in DOS as follows: 

• 

Enter the following command: 

>DIAG374 LIST

• 

Verify that a list similar to the example for a ZX374 below is displayed.  

 

 

Your card is automatically configured if four (or two for the ZX372) Ethernet-type 
devices are listed. 

 

The 

Note 

column must indicate four (or two) devices are for the ZX370. Each device 

should have an 

IRQ

 (interrupt line), 

bus

 value, and a unique 

device

 number.  

3. 

Write down the 

bus 

and 

device 

numbers for testing each adapter channel (

see the 

Testing Each Adapter Channel section

). 

ZX374 
lists four 
(4) devices 
 
ZX372 
lists two 
(2) devices 

Summary of Contents for ZX370 Series

Page 1: ...ZX370 SERIES USER GUIDE Fast Ethernet Adapter for PCI Systems PCI ZX 374 pictured ...

Page 2: ...arks of ZNYX Networks in the United States and or other countries Adobe the Adobe logo Acrobat and the Reader are trademarks of Adobe Systems Incorporated All other marks trademarks or service marks are the property of their respective owners ZNYX Networks may have patents pending patent applications trademarks copyrights or other intellectual property rights covered in the subject matter of this ...

Page 3: ...ZX372 Two channel 10 100 Mbps ports with separate IEEE Auto Negotiation 64 or 32 bit PCI slot ZX374 Four channel version of above 64 or 32 bit PCI slot Getting Started You will find the ZX370 series are simple to install and configure This document will help you complete the hardware installation process Troubleshooting and diagnostic sections are also included There are two basic steps required b...

Page 4: ...applicable driver user guide Driver Installation After you have successfully secured your adapter to the system you can begin installing and configuring the driver see separate documentation All Ethernet cables should be attached See the Hardware Installation section in this manual for further cable requirements Download the specific driver and applicable release notes for your system from the ZNY...

Page 5: ...e 64 or 32 bit PCI slot 2 Secure the retention screw through the adapter faceplate and tighten 3 Replace the system cover System specific Requirements The host computer system should automatically assign all system resources such as I O addresses and interrupt lines IRQ LAN Cable Connection The LAN cable must be properly attached to a functioning network for the adapter to operate Each 100Base TX ...

Page 6: ...rdware problem follow the testing procedure below Testing ZX370 Adapters in DOS 1 Download the diagnostic program i e DIAG374 exe from the ZNYX web site 2 Run the diagnostic program in DOS as follows Enter the following command DIAG374 LIST Verify that a list similar to the example for a ZX374 below is displayed Your card is automatically configured if four or two for the ZX372 Ethernet type devic...

Page 7: ...nnel connection by entering the following DIAG374 2 4 DIAG374 2 5 DIAG374 2 6 DIAG374 2 7 2 If the DIAG374 program displays the following successful message for each device you are ready to download and install the driver see separate documentation Diagnostics successfully completed Troubleshooting Tips For all operating systems if you experience installation difficulties check the following Check...

Page 8: ...t_ft Red ON indicates a failure external to the adapter inability to establish link on a configured port or another connectivity problem external to the adapter Int_ft Red ON indicates a failure of the internal tests Operational Green ON indicates driver loaded and board has passed internal tests Power Green ON indicates the power source is active 1 2 3 4 Tri color Port LEDs Green Amber White Indi...

Page 9: ... harmful interference to radio communications Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his expense Canada Compliance This Class A digital apparatus complies with Canadian ICES 003 Cet appareil numeriqué de la classe A est conforme à la norme NMB 003 du Canada CE Conformity The ZX...

Page 10: ...of twelve 12 months from the date of purchase from ZNYX Networks or an authorized dealer Should this product in ZNYX Network s opinion malfunction during the applicable warranty period ZNYX Networks will at its expense repair the defective product or part or at its option deliver to the Customer an equivalent product or part to replace the defective item To prevent damage in transport the Customer...

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