ZX370 Series Adapter User Guide
Page
6
TROUBLESHOOTING
All ZNYX Networks adapters support Plug-and-Play functionality. If you have a Plug-and-
Play system, your card will configure itself automatically. If your operating system does not
discover the board, you can verify that your adapter is property configured by running the
ZNYX DOS-based diagnostics program.
Running DOS Diagnostics
DOS-based diagnostic programs are available from the ZNYX Networks web site
(www.znyx.com) to troubleshoot hardware problems. If you believe you have a hardware
problem, follow the testing procedure below.
Testing ZX370 Adapters in DOS
1.
Download the diagnostic program (i.e.,
DIAG374.exe)
from the ZNYX web site.
2.
Run the diagnostic program in DOS as follows:
•
Enter the following command:
>DIAG374 LIST
•
Verify that a list similar to the example for a ZX374 below is displayed.
Your card is automatically configured if four (or two for the ZX372) Ethernet-type
devices are listed.
The
Note
column must indicate four (or two) devices are for the ZX370. Each device
should have an
IRQ
(interrupt line),
bus
value, and a unique
device
number.
3.
Write down the
bus
and
device
numbers for testing each adapter channel (
see the
Testing Each Adapter Channel section
).
ZX374
lists four
(4) devices
ZX372
lists two
(2) devices