40
Troubleshooting
Problem
The appliance does not
work.
The appliance does not
work. appears in the
display panel.
is in the display panel.
The microwave does not
switch on.
It takes longer than before
for the food to heat up in the
microwave
Turntable grates or grinds.
Faulty circuit breaker
Childproof lock is
active.
Power cut
Door not fully closed.
The selected microwave
power level is too low.
A larger amount than
usual has been placed
in the appliance.
The food was colder
than usual.
Plug not plugged in.
Power cut
Plug in the plug.
Check whether the
kitchen light works.
Dirt or debris in the
area around the
turntable drive.
Clean the rollers under
the turntable and the
recess in the oven floor
thoroughly.
Look in the fuse box
and check that the
circuit breaker for the
appliance is in working
order.
Deactivate the
childproof lock (see
section: Childproof
lock).
Reset the clock.
Check whether food
residue or debris is
trapped in the door.
Select a higher power
level.
Double the amount
= almost double the
cooking time.
Stir or turn the food
during cooking.
Possible Cause
Solution
Malfunction table
Malfunctions often have simple explanations. Please refer to the
malfunction table before calling the after-sales service.
If a meal does not turn out exactly as you wanted, refer to the
plenty of cooking tips and tricks.
�
Risk of electric shock!
Incorrect repairs are dangerous. Repairs may only be carried out
by one of our trained after-sales engineers.
Malfunction table
Problem
Possible cause
Remedy/information
The appliance does not work.
Faulty circuit breaker.
Look in the fuse box and check that the circuit
breaker for the appliance is in working order.
Plug not plugged in.
Plug in the plug.
Power cut
Check whether the kitchen light works.
The appliance does not work.
appears in the display panel.
Childproof lock is active.
Deactivate the childproof lock (see section:
Childproof lock).
‹
:
‹‹
is in the display panel. Power cut
Reset the clock.
The microwave does not switch on.
Door not fully closed.
Check whether food residue or debris is
trapped in the door.
It takes longer than before for the food
to heat up in the microwave
The selected microwave power level is too low. Select a higher power level.
A larger amount than usual has been placed in
the appliance.
Double the amount = almost double the
cooking time.
The food was colder than usual.
Stir or turn the food during cooking.
Turntable grates or grinds.
Dirt or debris in the area around the turntable
drive.
Clean the rollers under the turntable and the
recess in the oven floor thoroughly.
A particular operating mode or power
level cannot be set.
The temperature, power level or combined
setting is not possible for this operating mode.
Choose permitted settings.
“‚
appears in the display panel.
The thermal safety switch-off function has been
activated.
Call the after-sales service.
“…
appears in the display panel.
The thermal safety switch-off function has been
activated.
Call the after-sales service.
appears in the display panel.
Humidity sensor
“‚ˆ
appears in the display panel.
Rapid heating has failed.
Call the after-sales service.
Acrylamide in foodstuffs
Which foods are affected?
Acrylamide is mainly produced in grain and potato products that
are heated to high temperatures, such as potato crisps, chips,
toast, bread rolls, bread, fine baked goods (biscuits, gingerbread,
cookies).
Tips for keeping acrylamide to a minimum when preparing food
General
Keep cooking times to a minimum. Cook meals until they are golden brown, but not too
dark. Large, thick pieces of food contain less acrylamide.
Baking biscuits
Oven chips
Max. 200 °C in Top/bottom heating or max. 180 °C in 3D hot air or hot air mode. Max.
190° C in Top/bottom heating or max. 170 °C in 3D hot air or hot air mode. Egg white
and egg yolk reduce the formation of acrylamide. Distribute thinly and evenly over the
baking tray. Cook at least 400 g at once on a baking tray so that the chips do not dry out.
Expert Cooking Guide section, where you will find
19
error
Call the after-sales service
Malfunction table
Malfunctions often have simple explanations. Please refer to the
malfunction table before calling the after-sales service.
If a meal does not turn out exactly as you wanted, refer to the
plenty of cooking tips and tricks.
�
Risk of electric shock!
Incorrect repairs are dangerous. Repairs may only be carried out
by one of our trained after-sales engineers.
Malfunction table
Problem
Possible cause
Remedy/information
The appliance does not work.
Faulty circuit breaker.
Look in the fuse box and check that the circuit
breaker for the appliance is in working order.
Plug not plugged in.
Plug in the plug.
Power cut
Check whether the kitchen light works.
The appliance does not work.
appears in the display panel.
Childproof lock is active.
Deactivate the childproof lock (see section:
Childproof lock).
‹
:
‹‹
is in the display panel. Power cut
Reset the clock.
The microwave does not switch on.
Door not fully closed.
Check whether food residue or debris is
trapped in the door.
It takes longer than before for the food
to heat up in the microwave
The selected microwave power level is too low. Select a higher power level.
A larger amount than usual has been placed in
the appliance.
Double the amount = almost double the
cooking time.
The food was colder than usual.
Stir or turn the food during cooking.
Turntable grates or grinds.
Dirt or debris in the area around the turntable
drive.
Clean the rollers under the turntable and the
recess in the oven floor thoroughly.
A particular operating mode or power
level cannot be set.
The temperature, power level or combined
setting is not possible for this operating mode.
Choose permitted settings.
“‚
appears in the display panel.
The thermal safety switch-off function has been
activated.
Call the after-sales service.
“…
appears in the display panel.
The thermal safety switch-off function has been
activated.
Call the after-sales service.
appears in the display panel.
Humidity sensor
“‚ˆ
appears in the display panel.
Rapid heating has failed.
Call the after-sales service.
Acrylamide in foodstuffs
Which foods are affected?
Acrylamide is mainly produced in grain and potato products that
are heated to high temperatures, such as potato crisps, chips,
toast, bread rolls, bread, fine baked goods (biscuits, gingerbread,
cookies).
Tips for keeping acrylamide to a minimum when preparing food
General
Keep cooking times to a minimum. Cook meals until they are golden brown, but not too
dark. Large, thick pieces of food contain less acrylamide.
Baking biscuits
Oven chips
Max. 200 °C in Top/bottom heating or max. 180 °C in 3D hot air or hot air mode. Max.
190° C in Top/bottom heating or max. 170 °C in 3D hot air or hot air mode. Egg white
and egg yolk reduce the formation of acrylamide. Distribute thinly and evenly over the
baking tray. Cook at least 400 g at once on a baking tray so that the chips do not dry out.
Expert Cooking Guide section, where you will find
19
error
Call the after-sales service
