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www.CTiIndustries.com/Ziploc 1-888-723-5198
Care & Cleaning
1.
Always unplug the unit before cleaning.
2.
Do not immerse in water.
3.
Do not use abrasives to clean the unit.
4.
Wipe the outer surfaces with a soft, damp cloth and soap.
5.
To clean the inside of the unit, wipe away any food or liquid with a paper towel.
6.
Dry all parts thoroughly before you plug in and operate the unit again.
7.
Vacuum channel may trap liquids that were drawn from the bag; use a mild dish washing soap and a warm,
damp cloth to wipe away any left behind liquid from the vacuum channel. Dry thoroughly.
Troubleshooting
PROBLEM
SOLUTION
Nothing happens when
I press the Vacuum &
Seal button
Make sure the power cord is correctly plugged into the electrical outlet.
Make sure the power cord is not damaged in any way.
Make sure the electrical outlet is operative by plugging in another appliance. If it’s
not, please check the circuit breakers or fuses in your home.
Make sure the bag is positioned correctly down in the vacuum channel.
Press down firmly on both sides of the lid and make sure it is locked in place.
Wait 20 minutes to allow appliance to cool off, and then try using again.
Check that there are no gaps, folds, wrinkles or holes in the pre-sealed bags.
Check for loose, worn or cracked Upper and Lower sealing gaskets.
Foods with high liquid contents may prevent the bag from sealing properly. Cut bag
open and wipe top inside of bag and reseal.
Check to see if bag is properly inserted in to the Vacuum Channel.
Make sure you’ve placed the bag in the proper place. When making a bag from a
roll, make sure end of cut piece is on the Sealing Strip.
Air is not vacuumed
from the bag
The Sealing Strip may have been too hot during the sealing process. Allow the unit
to cool for 20 seconds between uses. If the bag continues to melt, allow unit to cool
with the lid in the upright position for 20 minutes before using.
Bag melts
Check the seal of the bag. There may be a hole or wrinkle that is allowing air to re-
enter the bag. Carefully cut the bag open and re-seal it, or use an entirely new bag.
Make sure there is no moisture or liquid from the food present within the bag seal.
You may need to cut open the bag and re-seal it, or use an entirely new bag.
Partially freeze foods with excess liquids, prior to vacuum sealing.
Make sure there are no food items with sharp edges that may have punctured the
bag. If you find a puncture hole, seal the item in an entirely new bag.
Make sure no liquids were drawn to the sealing strip area.
Check for loose, worn or cracked Upper and Lower Sealing Gaskets.
Moisture of foods with high liquid content will prevent the bag from sealing properly.
Cut bag open and wipe top inside of bag and reseal.
Air has seeped back
into the vacuumed bag
Check that there aren’t any gaps, folds, wrinkles or holes in pre-sealed edges.
Moisture of foods with high liquid content will prevent the bag from sealing properly.
Cut bag open and wipe top inside of bag and reseal.
Make sure you’ve placed the bag in the proper place. When making a bag from a
roll, make sure end of cut piece is on the Sealing Strip.
Make sure you’ve given the appliance time to cool down. Wait 20 seconds between
seals.
Bag will not seal
