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OPERATION

1 | 

Opening/Closing the door/window to separate the magnet from 

the sensor will send signal to any association nodes according to 
the Status/Signal table on next page and the LED will flash once.

2 | 

When Multisensor 4 in 1 no trigger, the LED will flash every 

minute to show the colour of temperature.

3 | 

If the cover of sensor is removed, the tamper switch will send 

signal according the status/signal table, and the LED will flash 
once. Multisensor 4 in 1 will send signal according to the status/
signal table after closing the rear cover back 2 seconds.

4 | 

Temperature - If the present temperature is different from 

the sensor record and exceed the setting program, the sensor 
will report the present temperature. LED flashes every minute to 
represent the temperature or wake up by pressing the Program SW.

TEMPERATURE

LED COLOR

Under 15 °C

Green

15 ~ 23 °C

Blue

23 ~ 28 °C

Yellow

28 ~ 36 °C

Orange

Over 36 °C

Red

MULTIEVEL SENSOR REPORT

Sensor Type

0x01

Scale

0x00 (°C)

0x00 (°F)

Size and Presision

2

5 | 

Humidity Report - If the present humidity is different from the 

sensor record and exceed the setting program, the sensor will 
report the present humidity.

MULTIEVEL SENSOR REPORT

Sensor Type

0x05

Scale

0x00 (%)

Size and Presision

2

6 | 

Light Report - There are 3 methods could activate the Light 

Report:

a)

 Use Multilevel Sensor Get (Sensor Type - 0x03, Scale - 0x00 (%)) 

to get  the light report.

b)

 If the present illumination is different from the sensor record 

and exceed the setting program, the sensor will report the present 
illumination.

c)

 Every 10% decressing from 100% will report automatically.

MULTIEVEL SENSOR REPORT

Sensor Type

0x03

Scale

0x00 (%)

Size and Presision

2

 NOTIFICATION V4 TYPE

SWITCH TYPE

STATUS

NOTIFICATION 

TYPE

Reed Swtich

0x06

Tamper Switch

0x07

EVENT 

Reed Switch

Close: 0x17, 

Open: 0x16

Tamper Switch

Close: 0x00, 

Open: 0x03

 V1 ALARM

SWITCH TYPE

STATUS

ALARM TYPE

Reed Swtich

0x06

Tamper Switch

0x07

ALARM LEVEL

Close: 0x00; Open: 0xFF

 CONFIGURATION - TEMPERATURE

PARAMETER 

NUMBER

SIZE

VALUE

PRESET

1

1

°C

0x00

°C(0x00)

°F

0x01

2

1

1~50 ( Set up from 

0.1°C~5°C)

1 (°C)

 CONFIGURATION - HUMIDITY

PARAMETER 

NUMBER

SIZE

VALUE

PRESET

3

1

1~50 ( Set up from 

1%~50%)

10%

 CONFIGURATION - LIGHT

PARAMETER 

NUMBER

SIZE

VALUE

PRESET

4

1

0,5~50 ( Set up 

from 0 for Off or 

5%~50%)

10%

Z-WAVE COMMAND CLASSES

COMMAND_CLASS_ASSOCIATION_GRP_INFO
COMMAND_CLASS_ASSOCIATION_V2
COMMAND_CLASS_BATTERY
COMMAND_CLASS_CONFIGURATION
COMMAND_CLASS_DEVICE_RESET_LOCALLY
COMMAND_CLASS_FIRMWARE_UPDATE_MD_V2
COMMAND_CLASS_MANUFACTURER_SPECIFIC_V2
COMMAND_CLASS_NOTIFICATION_V4
COMMAND_CLASS_POWERLEVEL
COMMAND_CLASS_SECURITY
COMMAND_CLASS_SENSOR_MULTILEVEL_V7
COMMAND_CLASS_VERSION_V2
COMMAND_CLASS_WAKE_UP_V2
COMMAND_CLASS_ZWAVEPLUS_INFO_V2  

TROUBLESHOOTING

Having trouble installing your new product?

Zipato’s website contains the latest user documentation and 
software updates for Zipato products and services:

 

www.zipato.com

You can also find answers in the Zipato Community at: 

community.zipato.com

Zipato Support: 

[email protected]

LIMITED PRODUCT WARRANTY

 GENERAL TERMS

Nothing in this Limited Product Warranty affects your statutory 
rights as a consumer.

The Limited Product Warranty set forth below is given by Tri plus 
grupa d.o.o. (Europe) (herein referred to as “ZIPATO”). This Limited 
Product Warranty is only effective upon presentation of the proof 
of purchase. Upon further request by ZIPATO, this warranty card 
has to be presented, too.

EXCEPT AS EXPRESSLY SET FORTH IN THIS LIMITED WARRANTY, 
ZIPATO MAKES NO OTHER WARRANTIES, EXPRESS OR IMPLIED, 
INCLUDING ANY IMPLIED WARRANTIES OF MERCHANTABILITY 
AND FITNESS FOR A PARTICULAR PURPOSE. ZIPATO EXPRESSLY 
DISCLAIMS ALL WARRANTIES NOT STATED IN THIS LIMITED 
WARRANTY. ANY IMPLIED WARRANTIES THAT MAY BE IMPOSED 
BY LAW ARE LIMITED IN DURATION TO THE LIMITED WARRANTY 
PERIOD. TO THE EXTENT ALLOWED BY LOCAL LAW, THE 
REMEDIES IN THIS WARRANTY STATEMENT ARE CUSTOMER’S 
SOLE AND EXCLUSIVE REMEDIES AGAINST ZIPATO. THEY DO 
NOT, HOWEVER, AFFECT OR RESTRICT THE RIGHTS YOU HAVE 
AGAINST THE BUSINESS YOU BOUGHT A ZIPATO PRODUCT FROM.  
IN NO EVENT WILL ZIPATO BE LIABLE FOR LOSS OF DATA OR FOR 
INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL (INCLUDING 
LOST PROFIT OR DATA), OR OTHER DAMAGE, WHETHER BASED 
IN CONTRACT, TORT, OR OTHERWISE. HOWEVER, NOTHING 
IN THIS AGREEMENT LIMITS ZIPATO’S LIABILITY TO YOU (I) IN 
THE EVENT OF DEATH OR PERSONAL INJURY TO THE EXTENT 
RESULTING FROM ZIPATO’S NEGLIGENCE, OR (II) TO THE EXTENT 
RESULTING FROM ANY FRAUDULENT MISREPRESENTATION 
ON THE PART OF ZIPATO, OR (III) TO THE EXTENT ARISING 
UNDER PART 1 OF THE CONSUMER PROTECTION ACT 1987 
OF THE UNITED KINGDOM. SOME STATES OR COUNTRIES DO 
NOT ALLOW: (1) A DISCLAIMER OF IMPLIED WARRANTIES; (2) 
A LIMITATION ON HOW LONG AN IMPLIED WARRANTY LASTS 
OR THE EXCLUSION; OR (3) LIMITATION OF INCIDENTAL OR 
CONSEQUENTIAL DAMAGES FOR CONSUMER PRODUCTS. 
IN SUCH STATES OR COUNTRIES, SOME EXCLUSIONS OR 
LIMITATIONS OF THIS LIMITED WARRANTY MAY NOT APPLY TO 
YOU. THIS LIMITED WARRANTY GIVES YOU SPECIFIC LEGAL 
RIGHTS. YOU MAY ALSO HAVE OTHER RIGHTS THAT MAY VARY 
FROM STATE TO STATE OR FROM COUNTRY TO COUNTRY. YOU 
ARE ADVISED TO CONSULT APPLICABLE STATE OR COUNTRY 
LAWS FOR A FULL DETERMINATION OF YOUR RIGHTS.

This Limited Product Warranty applies to ZIPATO branded hardware 
products (collectively referred to as “ZIPATO Hardware Products”) 
sold by ZIPATO (Europe), its European subsidiaries, affiliates, 
authorized resellers, or country distributors (collectively referred to 
as “ZIPATO Resellers”) with this Limited Product Warranty.

The term “ZIPATO Hardware Product” is limited to the hardware 
components and all its internal components including firmware. 
The term “ZIPATO Hardware Product” DOES NOT include any 
software applications or programs.

  GEOGRAPHICAL SCOPE OF THE LIMITED 

PRODUCT WARRANTY

This Limited Product Warranty is applicable to Hardware Products 
sold by Zipato Resellers in all countries listed at the beginning of 
this document under the heading “Countries in which this ZIPATO 
Limited Product Warranty applies”. The Limited Product Warranty 
will be honored in any country where ZIPATO or its authorized service 
providers offer warranty service subject to the terms and conditions 
set forth in this Limited Product Warranty. However, warranty 
service availability and response times may vary from country to 
country and may also be subject to registration requirements.

 LIMITATION OF PRODUCT WARRANTY

ZIPATO warrants that the products described below under 

normal use are free from material defects in materials and 
workmanship during the Limited Product Warranty Period set 
forth below (“Limited Product Warranty Period”), if the product is 
used and serviced in accordance with the user manual and other 
documentation provided to the purchaser at the time of purchase 
(or as amended from time to time).
ZIPATO does not warrant that the products will operate 
uninterrupted or error-free or that all deficiencies, errors, defects 
or non-conformities will be corrected.
This warranty shall not apply to problems resulting from: (a) 
unauthorized alterations or attachments; (b) negligence, abuse 
or misuse, including failure to operate the product in accordance 
with specifications or interface requirements; (c) improper 
handling; (d) failure of goods or services not obtained from ZIPATO 
or not subject to a then-effective ZIPATO warranty or maintenance 
agreement; (e) improper use or storage; or (f) fire, water, acts of 
God or other catastrophic events. This warranty shall also not 
apply to any particular product if any ZIPATO serial number has 
been removed or defaced in any way.

ZIPATO IS NOT RESPONSIBLE FOR DAMAGE THAT OCCURS AS A 
RESULT OF YOUR FAILURE TO FOLLOW THE INSTRUCTIONS FOR 
THE ZIPATO HARDWARE PRODUCT.

 LIMITED PRODUCT WARRANTY PERIOD

The Limited Product Warranty Period starts on the date of 
purchase from ZIPATO. Your dated sales or delivery receipt, 
showing the date of purchase of the product, is your proof of the 
purchase date. You may be required to provide proof of purchase 
as a condition of receiving warranty service. You are entitled to 
warranty service according to the terms and conditions of this 
document if a repair to your ZIPATO branded hardware is required 
within the Limited Product Warranty Period.
[Other than in respect of products for domestic use (in particular 
those listed in the first and last boxes in the table below), this 
Limited Product Warranty extends only to the original end user 
purchaser of this ZIPATO Hardware Product and is not transferable 
to anyone who obtains ownership of the ZIPATO Hardware Product 
from the original end-user purchaser.

  PRODUCT WARRANTY PERIOD TABLE

PRODUCT TYPE

Multisensor 4 in 1

PRODUCT WARRANTY 

PERIOD

One (1) year

IMPORTANT

The content of “Product Type” listed above is subject to change; 
please refer to the 

www.zipato.com

 for latest update.

  PERFORMANCE OF THE LIMITED

 PRODUCT WARRANTY

If a product defect occurs, ZIPATO’s sole obligation shall be to 
repair or replace any defective Zipato Hardware Product free of 
charge provided it is returned to an Authorized ZIPATO Service 
Centre during the Limited Warranty Period. Such repair or 
replacement will be rendered by ZIPATO at an Authorized ZIPATO 
Service Centre. All component parts or hardware products that 
are replaced under this Limited Product Warranty become the 
property of ZIPATO. The replacement part or product takes on the 
remaining Limited Warranty Period of the replaced part or product. 
The replacement product need not be new or of an identical make, 
model or part; ZIPATO may in its discretion replace the defective 
product (or any part thereof) with any reconditioned equivalent (or 
superior) product in all material respects to the defective product.

WARRANTOR

Tri plus grupa d.o.o.
Banjavciceva 11 
10 000 Zagreb
CROATIA

TEL 

+385 (0)1 4004 404

FAX 

+385 (0)1 4004 405

make your home smart

www.zipato.com

make your home smart

www.zipato.com

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