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805812 v1.04 05.20 HydroChill Install Instructions
Symptom
Possible cause
Solution
The dispenser does not
start up
Power supply failure
Check that power is present. If the
power is OK, call Zip service.
Thermostat failure
Call Zip service.
The cooling unit operates
continually, and the water
delivered is warm
Temperature is not set properly
Adjust thermostat.
Condenser needs to be cleaned
Clean the condenser
Fan is not working
Replace fan. Call Zip service.
Chiller ice bank does not have
enough water
Fill chiller ice bank.
Refrigerant gas leak
Call Zip service.
Noisy water pump
Water supply failure
Check that water is reaching the
machine
The dispenser does not
deliver water
Water valve closed
Open the water valve.
Water supply hose crushed or
obstructed
Check and correct the path of the hose.
No electricity supply
Check the power switch, electrical cable
and connections.
Water is frozen - thermostat set too
low or has failed
Adjust thermostat; disconnect power
for 12 hours to defrost. If problem
persists, call Zip service.
Water filter blocked
Replace water filter.
The dispenser does not
deliver sparkling water
CO2 cylinder is closed
Open the CO2 cylinder valve
CO2 cylinder is empty
Replace the CO2 cylinder
Electronic control unit malfunction
Call Zip service.
Pump failure
Call Zip service.
Excessive noise or
vibration
Chiller ice bank does not have
enough water
Fill chiller ice bank.
Cooling fan needs to be cleaned
Clean fan
Troubleshooting
Call an electrician, a plumber, or Zip free call in Australia on 1800 638 633 for assistance, service, spare parts or
enquiries.
