Zinstall User Guide
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Firewall/antivirus/security software interfering with network traffic.
Troubleshooting:
1.
Make sure the network cable and adapters are properly connected physically.
2.
Make sure both old and new computers are online and not turned off / hibernating
3.
Make sure there are no firewalls/antiviruses/security software installed / running on
either old or new computers
4.
If you are using a direct cable connection, use a router connection instead.
5.
If you are using a router connection, use a direct cable connection instead
6.
Close all programs on both computer before starting the migration again
If the problem persists, the recommended solution is:
1.
Remove the hard drive from the old computer and connect it to the new computer.
2.
Perform the migration using that hard drive as migration source (see User Guide for
detailed instructions)
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VSS issue
Volume Shadow copy Service (VSS) is a Windows component that allows creating a
snapshot of a volume in order to copy it in a consistent manner. For more details, see
Volume Shadow Copy Service Overview.
Zinstall uses VSS on the source computer in order to create a consistent copy of all its
disks. In case of a VSS problem, Zinstall can still perform the migration, but this may cause
issues in later stages of the migration, if file system and/or registry activity happens on
the source computer during the migration.
If Zinstall shows a warning about VSS, either close all applications on the source computer
in order to lower the chances of problems later on, or resolve the VSS problem before
proceeding with the migration process, according to the following guide.
How to solve VSS problems?
Windows XP
1.
On your SOURCE computer, download the vshadow utility from:
http://www.zinstall.com/sto/tools/vshadow.exe
2.
Open a command prompt and for each volume on your source computer, run
"vshadow x:" where "x" is the volume drive letter. For example:
"vshadow c:"
This should result in a lot of text being printed out.
3.
If the VSS is working fine, the output should end with the line "Snapshot creation
done."
4.
If a VSS problem is still present, the output will end with a detailed problem
description and error code.
5.
You can use this problem description and error code to either contact Microsoft's
support or try and find a solution using available knowledge base and Internet
sources.
Once you get VSS to work, run the migration again.
Summary of Contents for Zinstall HDD
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