18
LIMITED WARRANTY STATEMENT
Extent of Limited Warranty
ZiNk imaging (“ZiNk”) warrants to the end-user customer that the ZiNk products will
be free from defects in material and workmanship from the date of original purchase
from ZiNk or an authorized ZiNk dealer or distributor for the durations described
below:
Parts and Product Type
Labor Warranty
ZiNk happy
™
1 year
ZiNk zrolls
™
1 year
ZiNk happy
™
accessories
1 year
For software products, ZiNk’s limited warranty applies only to a failure to execute
programming instructions. ZiNk does not warrant that the operation of any product
will be uninterrupted or error free. ZiNk’s limited warranty covers only those
defects that arise as a result of normal use of the product and does not cover any
other problem, including those that arise as a result of: (i) improper maintenance
or modification; (ii) software, media, parts or supplies not provided or supported
by ZiNk; (iii) operation outside the product’s specifications; or (iv) unauthorized
modification or misuse.
if ZiNk receives, during the applicable warranty period, notice of a defect in any
product which is covered by ZiNk’s limited warranty, ZiNk shall either repair
or replace the product, at ZiNk’s option. if ZiNk is unable to repair or replace, as
applicable, a defective product which is covered by ZiNk’s limited warranty, ZiNk
shall, within a reasonable time after being notified of the defect, refund the purchase
price of the product.
ZiNk shall have no obligation to repair, replace or refund until the customer obtains
a return Material authorization (rMa) number and returns the defective product
to ZiNk.
any replacement product may be either new or like-new, provided that it has
functionality at least equal to that of the product being replaced. the limited
warranty on any replacement product will be 90 days from the date that it is shipped
to the customer or the remainder of the limited warranty on the original product,
whichever is longer.
ZiNk products may contain remanufactured parts, components, or materials
equivalent to new in performance. ZiNk’s Limited Warranty Statement is valid in any
country where the covered ZiNk product is distributed by ZiNk.
Transferable
this limited warranty is transferable.
Limitations of Warranty
tO tHe eXteNt aLLOWed BY LOcaL LaW, NeitHer ZiNk NOr itS tHird PartY
SuPPLierS MakeS aNY OtHer WarraNtY Or cONditiON OF aNY kiNd, WHetHer
eXPreSS Or iMPLied WarraNtieS Or cONditiONS OF MercHaNtaBiLitY,
SatiSFactOrY QuaLitY, aNd FitNeSS FOr a ParticuLar PurPOSe.
Limitations of Liability
to the extent allowed by local law, the remedies provided in this Limited Warranty
Statement are the customer’s sole and exclusive remedies.
tO tHe eXteNt aLLOWed BY LOcaL LaW, eXcePt FOr tHe OBLiGatiONS
SPeciFicaLLY Set FOrtH iN tHiS LiMited WarraNtY StateMeNt, iN NO eVeNt
SHaLL ZiNk Or itS tHird PartY SuPPLierS Be LiaBLe FOr direct, iNdirect,
SPeciaL, iNcideNtaL Or cONSeQueNtiaL daMaGeS, WHetHer BaSed ON
cONtract, tOrt, Or aNY OtHer LeGaL tHeOrY aNd WHetHer adViSed OF
tHe POSSiBiLitY OF SucH daMaGeS.
Local Law
this Limited Warranty Statement gives the customer specific legal rights. the
customer may also have other rights which vary from state to state in the united
States, from province to province in canada, and from country to country elsewhere
in the world.
to the extent that this Limited Warranty Statement is inconsistent with local law, this
Limited Warranty Statement shall be deemed modified to be consistent with such
local law. under such local law, certain disclaimers and limitations in this Limited
Warranty Statement may not apply to the customer. For example, some states in
the united States, as well as some governments outside the united States (including
provinces in canada), may: (i) preclude some or all of the disclaimers and limitations
set forth in this Limited Warranty Statement from limiting the statutory rights of a
consumer (e.g., united kingdom); (ii) otherwise restrict the ability of a manufacturer
to enforce such disclaimers or limitations; or (iii) grant the customer additional
warranty rights, specify the duration of implied warranties which the manufacturer
cannot disclaim, or allow limitations on the duration of implied warranties.
tHe terMS iN tHiS LiMited WarraNtY StateMeNt, eXcePt tO tHe eXteNt
LaWFuLLY PerMitted, dO NOt eXcLude, reStrict, Or MOdiFY, aNd are iN
additiON tO, tHe MaNdatOrY StatutOrY riGHtS aPPLicaBLe tO tHe SaLe
OF tHe ZiNk PrOductS tO SucH cuStOMerS.
How You (the Customer) Can Obtain Service and Support
to obtain warranty service, an rMa number or support, please call ZiNk imaging
customer care at 877-711-ZiNk (9465). if warranty service is needed at any time
during the warranty period, you will be asked to furnish a sales receipt/proof of
purchase from ZiNk or an authorized ZiNk dealer or distributor indicating the date of
purchase, amount paid and place of purchase.
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