Don’t expose the product to cold areas. It may damage the internal circuit
board.
Don’t try to disassemble the product as it may get damaged if you are not
professional.
Don’t let it fall down onto the floor or other hard surfaces. The internal
circuit might get damaged.
Don’t use intensive chemical products or detergent to clean the product.
Don’t scratch the surface with sharp things.
In case the product doesn’t function properly, send it to the store you bought
it. The staff will help you to solve the problem
FAQs
1.
What does it mean when red LED flashes instead of blue LED?
Battery is low power, need to be recharged.
2.
Why is the red LED off when charging?
a)
Please make sure the charging device connect with speaker well;
b)
You didn’t use the speaker for a long time, the battery may dry up. At this
time, you have to charge the battery for 30 minutes, and then the red
LED will be ON.
3.
How far is the effective rang between the speaker and mobile phone?
According to the Bluetooth standard, the max available range of Class II
speaker is 10 meters. It varies under different environment.
4.
Why my mobile phone can not search and find the speaker?
The mobile phone will not find the speaker if speaker and mobile phone are
not under the pairing mode. Make sure the speaker is under the pairing mode
and in the effective working range, and then the speaker can be paired and
connected.
5.
Why the speaker can not hear the voice?
a)
Make sure the speaker has been switched on;
b)
Make sure the volume is not too low or muted;
c)
Make sure the speaker connects with the mobile phone correctly;
d)
Make sure the distance between the speaker and the cell phone is in the
available Bluetooth range.
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