8
FAQs & Troubleshooting
My DistancePro occasionally displays inaccurate distances.
What can I do?
If a course has recently been renovated, the mapping
will need to be updated. Mapping update requests
and new course mapping requests may be submitted
to [email protected]. Mapping requests are
generally processed and ready within 7 – 14 days of
submission.
How do I manually advance holes?
As the DistancePro app will automatically advance
holes as you play through the course, the need
to manually advance holes is rare. In those rare
instances in which the need to manually advance
arises (such as a shotgun start in a tournament),
there are 2 ways to manually advance holes:
- On the DistancePro device, press the right button
to advance to the next hole, or press the left button
to switch to the previous hole.
- On the DistancePro app, the map view screen
includes 2 buttons just below the header. The button
on the right advances to the next hole, the button on
the left switches to the previous hole.
How many courses are available?
The iGolf database is the #1 Golf GPS database,
and includes tens of thousands of courses across
the globe, including over 35,000 courses in North
America (the United States, Canada, Mexico, Puerto
Rico), Australia, New Zealand, the United Arab
Emirates, Europe (the United Kingdom, Ireland,
Sweden, France, Italy, Spain, Portugal, Germany,
Austria, Belgium, Switzerland, the Netherlands,
Finland, Denmark, Norway, and many others), South
Africa, and throughout Asia.
Is the DistancePro tournament legal?
The DistancePro complies with USGA and R&A
regulations, and is thereby tournament legal
as allowed by local rules. When competing in
tournaments or league play, always make sure to be
aware of, and comply with, local rules.
How do I change the unit of measurement from yards to
meters?
On the app home screen simply select the “Settings”
option (gear button in the upper right hand corner).
From the Settings page simply press the “Unit of
Measure” button to toggle between options (yards
or meters). The setting that is showing is the active
setting.
How do I power the DistancePro device on?
To power the DistancePro device on, simply press
either button on the device.
How do I power the DistancePro device off?
To power the DistancePro device off, close the app.
The DistancePro will display an “Out of Range”
message. This message includes a “Power Off”
option which is executed by pressing the left button
on the device.
The course map is not displaying. Where is the overhead
view?
A data connection is required to use the app and
display the overhead course views. Make sure that
data connection is enabled in your smartphone’s
settings, and that your phone is showing that it has
signal.
Can I measure the distance of my drives and other shots?
Yes. From the map view screen in Golf Mode, there
is a “Shot” button at the bottom. To measure the
distance of any shot, press this button in the location
from which the shot was taken; this location is set
to zero (point A). As you move toward your ball,
the DistancePro app measures the distance. When
you are standing by your ball (point B), the distance
shown is the total straight-line distance between
points A and B.
Can I attach the DistancePro to any glove?
The DistancePro was designed specifically to attach
to any standard Zero Friction magnetic ball marker
glove. The GPS devise is transferrable to the Zero
Friction Johnny Miller Motion-Fit glove, the Men’s
Synthetic Magnetic Ball Marker Glove, and the
Ladies’ Synthetic Magnetic Ball Marker Glove.
How do I remove the DistancePro device from the current
glove?
When you are ready to transfer the Distance Pro
device to a new glove, simply unscrew the bolt by
hand or by using a 2.5 mm allen key.
How do I replace the battery
?
The battery door is located on the backside of
the device and can be removed using a coin. Turn
counter clockwise until the arrow on the door aligns
with the arrow on the device and remove. Use only
the following batteries: CR2025, 2025, ECR2025,
DL2025, BR2025, 280-205, 5003LC, and SB-T14. To
replace the door, align the arrows on the door and
case, then turn clockwise.
