17
EN
FAQs
Do not use the device if is damaged or not working. Try to
fi
x the problem using the table of FAQs. If the problem
persists, contact the customer service department or your dealer as repairs can only be carried out with a special tool.
Never try to repair the device yourself!
Problem
Possible cause
Solution
Ultrasound does not
work.
The device is not switched on.
Press the
button.
The temperature of the ultrasound head
is above 42 °C. The built-in temperature
control function kicks in and automatically
switches o
ff
the ultrasound.
Switch o
ff
the device and wait until it has
cooled down. The device can only be used
again once the temperature has fallen
below 40 °C.
The device is defective.
Contact the customer service department
or a specialist dealer.
The device cannot be
switched on.
The barrel connector has a weak contact or
is not plugged correctly in the mains adapt-
er socket of the device.
Connect the mains adapter again. If the
problem persists, contact the customer
service department or a specialist dealer.
The connecting cable is defective.
Contact the customer service department
or a specialist dealer.
The device is defective.
Contact the customer service department or
a specialist dealer.
02392_EN_180x140_GM_V1.indd 17
02392_EN_180x140_GM_V1.indd 17
19.11.2019 15:54:18
19.11.2019 15:54:18
