Zepter TherapyAir iOn, User Manual, Page: 30 / 64

30
TROUBLESHOOTING TIPS
If problems occur when trying to operate the appliance, make sure that you have
followed the Instructions for Use correctly. Before you ring Zepter Service Centre for
help, please check the following.
CHECK
SOLUTION PROBLEM
No air is coming out
• Is the appliance plugged into
the electricity supply?
• Are the panel lights off?
• Is the appliance supplied with
electricity?
Plug the appliance into the power
socket 220-240 V.
Press the button to turn on the
appliance (POWER) and the
operational mode button (MODE).
Try to operate the appliance after
it is connected to the electricity
supply.
Air flow speed does not
change
You cannot select a speed in
the automatic operational mode
(Normal).
You cannot select a speed in the
quiet night mode (Normal).
• Is the automatic operational
mode selected?
• Is the room too dark?
The particle sensor does
not alter
Clean the lens (follow the
instructions).
Reduce the sensor sensitivity (follow
the instructions).
Increase the sensor sensitivity
(follow the instructions).
• Is there any dust on the sensor?
• Does it constantly indicate
“unclean”?
• Does it constantly indicate “very
clean”?
Operation speed
too low
Check if the filters have been
cleaned and replaced.
• Have you cleaned or replaced a
filter?
The air outlet emits an
unpleasant odour
Check if the filters have been
cleaned and replaced.
• Have you cleaned or replaced
the filter?
The particle sensor is
blinking
• Ring Zepter Service Centre
Other problems
• Turn the appliance off and ring
Zepter Service Centre.
If a problem persists after you have followed the procedures suggested in this table,
please call Zepter Repair Service.
TROUBLESHOOTING