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PRW24C01CG Use, Care, and Installation Guide
ZEPHYRONLINE.COM
Limited Warranty
Five Year Limited Warranty for Compressor:
For five
years from the date of your original purchase of the
Products, we will provide, free of charge, compressor
parts to replace those that failed due to manufactur-
ing defects subject to the exclusions and limitations
below. We may choose, in our sole discretion, to
repair or replace parts before we elect to replace the
Products.
Two Year Limited Warranty for Parts:
For two years
from the date of your original purchase of the
Products, we will provide, free of charge, Products or
parts (including LED light bulbs, if applicable) to
replace those that failed due to manufacturing
defects subject to the exclusions and limitations
below. We may choose, in our sole discretion, to
repair or replace parts before we elect to replace
the Products.
Two Year Limited Warranty for Labor:
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or two years from the
date of your original purchase of the Products, we will
provide, free of charge, the labor cost associated with
repairing the Products or parts to replace those that
failed due to manufacturing defects subject to the
exclusions and limitations below.
To Obtain Service Under Limited Warranty:
To qualify for
warranty service, you must: (a) notify us at
www.zephyronline.com/contact or by telephone at
888-880-8368 within 60 days of discovering the defect;
(b) give the model number and serial number; and (c)
describe the nature of any defect in the Product or
part. At the time of the request for warranty service,
you must present evidence of your proof of purchase
and proof of the original purchase date. If we deter-
mine that the warranty exclusions listed above apply or
if you fail to provide the necessary documentation to
obtain service, you will be responsible for all shipping,
travel, labor and other costs related to the services.
This warranty is not extended or restarted upon
warranty repair or replacements.
Zephyr Ventilation, LLC (referred to herein as “we” or “us”) warrants to the original consumer purchaser
(referred to herein as “you” or “your”) of Zephyr products (the “Products”) that such Products will be free from
defects in materials or workmanship as follows:
Warranty Exclusions:
This warranty covers only repair or
replacement, at our option, of defective Products or parts and
does not cover any other costs related to the Products including
but not limited to: (a) normal maintenance and service required for
the Products and consumable parts such as filters, light bulbs, fuses;
(b) any Products or parts which have been subject to freight
damage, misuse, negligence, accident, faulty installation or
installation contrary to recommended installation instructions,
improper maintenance or repair (other than by us); (c) commercial
or government use of the Products or use otherwise inconsistent with
its intended purpose; (d) natural wear of the finish of the Products or
wear caused by improper maintenance, use of corrosive and
abrasive cleaning products, pads, and oven cleaner products; (e)
chips, dents or cracks caused by abuse or misuse of the Products;
(f) service trips to your home to teach you how to use the Products;
(g) damage to the Products caused by accident, fire, floods, acts
of God; or (h) Custom installations or alterations that impact
serviceability of the Products. (I) Damage to personal property or
food spoilage from use of this product. If you are outside our service
area, additional charges may apply for shipping costs for warranty
repair at our designated service locations and for the travel cost to
have a service technician come to your home to repair, remove or
reinstall the Products. After the first year from the date of your
original purchase, you are also responsible for all labor costs
associated with this warranty. All Products must be installed by a
qualified professional installer to be eligible for warranty repairs or
service.
Limitations of Warranty:
OUR OBLIGATION TO REPAIR OR
REPLACE, AT OUR OPTION, SHALL BE YOUR SOLE AND EXCLUSIVE
REMEDY UNDER THIS WARRANTY. WE SHALL NOT BE LIABLE FOR
INCIDENTAL, CONSEQUENTIAL OR SPECIAL DAMAGES ARISING OUT
OF OR IN CONNECTION WITH THE USE OR PERFORMANCE OF THE
PRODUCTS. THE EXPRESS WARRANTIES IN THE PRECEDING SECTION
ARE EXCLUSIVE AND IN LIEU OF ALL OTHER EXPRESS WARRANTIES. WE
HEREBY DISCLAIM AND EXCLUDE ALL OTHER EXPRESS WARRANTIES
FOR THE PRODUCTS, AND DISCLAIM AND EXCLUDE ALL WARRANTIES
IMPLIED BY LAW, INCLUDING THOSE OF MERCHANTABILITY AND
FITNESS FOR A PARTICULAR PURPOSE.
Some states or provinces do
not allow limitations on the duration of an implied warranty or the
exclusion or limitation of incidental or consequential damages, so
the above limitations or exclusions may not apply to you. To the
extent that applicable law prohibits the exclusion of implied
warranties, the duration of any applicable implied warranty is
limited to the same two-year and one-year periods described
above if permitted by applicable law. Any oral or written descrip-
tion of the Products is for the sole purpose of identifying the
Products and shall not be construed as an express warranty. Prior to
using, implementing or permitting use of the Products, you shall
determine the suitability of the Products for the intended use, and
you shall assume all risk and liability whatsoever in connection with
such determination. We reserve the right to use functionally
equivalent refurbished or reconditioned parts or Products as
warranty replacements or as part of warranty service. This warranty
is not transferable from the original purchaser and only applies to
the consumer residence where the Product was originally installed
located in the United States and Canada. This warranty is not
extended to resellers.
Please check our website for any additional product information, www.zephyronline.com
For warranty support, contact us at www.zephyronline.com/contact
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